{ "id": "131116", "key": "AC-1120", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "5", "description": "All attempts at reproducing this issue failed, or not enough information was available to reproduce the issue. Reading the code produces no clues as to why this behavior would occur. If more information appears later, please reopen the issue.", "name": "Cannot Reproduce" }, "resolutiondate": "2014-07-09T22:18:17.000+0000", "created": "2014-05-31T21:26:47.000+0000", "labels": [ "android-configuration", "blackberry-configuration", "tizen-configuration" ], "versions": [], "issuelinks": [], "assignee": { "name": "mpmiranda", "key": "mpmiranda", "displayName": "Mauro Parra-Miranda", "active": true, "timeZone": "America/Mexico_City" }, "updated": "2016-03-08T07:37:28.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [], "description": "I downloaded and installed Titanium Studio version 3.2.3 in my Windows 8.1 64 bit Operating system and the installation completed successfully.\r\n\r\nAfter I opened the Titanium Application, I got the screen to download and install the Android / Blackberry / Tizen Platform and unable to install any of these and getting error messages.\r\n\r\nI am also attaching the error screenshot.\r\n\r\nKindly help me to make the application work.\r\n\r\nThanks in Advance.\r\n\r\nHemananth13", "attachment": [ { "id": "48507", "filename": "Titanium Error.jpg", "author": { "name": "Hemananth13", "key": "hemananth13", "displayName": "Hemananth S", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-05-31T21:26:47.000+0000", "size": 208609, "mimeType": "image/jpeg" } ], "flagged": false, "summary": "Configuring Android fails - Error Encountered during update", "creator": { "name": "Hemananth13", "key": "hemananth13", "displayName": "Hemananth S", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "Hemananth13", "key": "hemananth13", "displayName": "Hemananth S", "active": true, "timeZone": "America/Los_Angeles" }, "environment": "Windows 8.1, 64 bit Operating System", "comment": { "comments": [ { "id": "311542", "author": { "name": "mpmiranda", "key": "mpmiranda", "displayName": "Mauro Parra-Miranda", "active": true, "timeZone": "America/Mexico_City" }, "body": "Hello!\r\n\r\nPlease go to the menu help, then Titanium Studio, then clean the log. Reproduce the issue (updating) and share with us the log. \r\n\r\nThanks! ", "updateAuthor": { "name": "mpmiranda", "key": "mpmiranda", "displayName": "Mauro Parra-Miranda", "active": true, "timeZone": "America/Mexico_City" }, "created": "2014-06-30T04:14:40.000+0000", "updated": "2014-06-30T04:14:40.000+0000" }, { "id": "313099", "author": { "name": "mpmiranda", "key": "mpmiranda", "displayName": "Mauro Parra-Miranda", "active": true, "timeZone": "America/Mexico_City" }, "body": "Customer hasn't replied to us yet.", "updateAuthor": { "name": "mpmiranda", "key": "mpmiranda", "displayName": "Mauro Parra-Miranda", "active": true, "timeZone": "America/Mexico_City" }, "created": "2014-07-09T22:18:17.000+0000", "updated": "2014-07-09T22:18:17.000+0000" } ], "maxResults": 2, "total": 2, "startAt": 0 } } }