{ "id": "148254", "key": "AC-1121", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "8", "description": "", "name": "Needs more info" }, "resolutiondate": "2015-08-05T08:07:34.000+0000", "created": "2015-05-27T04:22:21.000+0000", "labels": [], "versions": [], "issuelinks": [], "assignee": { "name": "rtlechuga", "key": "rtlechuga", "displayName": "Radamantis Torres-Lechuga", "active": false, "timeZone": "Asia/Dubai" }, "updated": "2016-03-08T07:37:28.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [], "description": "h3. Steps to Reproduce\nInternal failure. Unexpected usage of internal command. Please report error code: com.appcelerator.install.preflight.directory.ownership(invalid args) to Appcelerator Support with the following stack trace:Error\n at createErrorMessage (/usr/local/lib/node_modules/appcelerator/lib/error.js:117:179)\n at Object.exports.createError (/usr/local/lib/node_modules/appcelerator/lib/error.js:140:35)\n at Object.checkDirectory (/usr/local/lib/node_modules/appcelerator/lib/util.js:642:21)\n at preflight (/usr/local/lib/node_modules/appcelerator/lib/install.js:69:19)\n at start (/usr/local/lib/node_modules/appcelerator/lib/install.js:252:2)\n at Object.install (/usr/local/lib/node_modules/appcelerator/lib/install.js:299:2)\n at /usr/local/lib/node_modules/appcelerator/bin/appc:212:16\n at use (/usr/local/lib/node_modules/appcelerator/lib/use.js:98:10)\n at /usr/local/lib/node_modules/appcelerator/lib/use.js:67:12\n at IncomingMessage. (/usr/local/lib/node_modules/appcelerator/lib/util.js:552:5)\n\nh3. Actual Result\nfailed\n\nh3. Expected Result\nupdate to 4.0", "attachment": [ { "id": "55608", "filename": ".log", "author": { "name": "Sonogas", "key": "sonogas", "displayName": "Ethan Stanley", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2015-05-27T04:22:22.000+0000", "size": 196461, "mimeType": "text/plain" } ], "flagged": false, "summary": "Error Encountred durin update (4.0)", "creator": { "name": "Sonogas", "key": "sonogas", "displayName": "Ethan Stanley", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "Sonogas", "key": "sonogas", "displayName": "Ethan Stanley", "active": true, "timeZone": "America/Los_Angeles" }, "environment": "Appcelerator Studio 4.0.0", "comment": { "comments": [ { "id": "356531", "author": { "name": "morahman", "key": "morahman", "displayName": "Motiur Rahman", "active": true, "timeZone": "Asia/Dhaka" }, "body": "Hello [~Sonogas],\r\n\r\nCurrently, Appcelerator Studio Version 4.1.0 so updating your studio \"Help> Check for Appcelerator Updates\" and then try it again using this below command.\r\n\r\n\"appc ti sdk install latest\"\r\n\r\nYou may also try this following steps.\r\n1. Logout from studio clicking on the name at the bottom right corner.\r\n2. Logout from CLI using this command: appc logout -d\r\n3. Open studio again\r\n4. Login\r\n\r\nThanks.", "updateAuthor": { "name": "morahman", "key": "morahman", "displayName": "Motiur Rahman", "active": true, "timeZone": "Asia/Dhaka" }, "created": "2015-07-01T09:53:02.000+0000", "updated": "2015-07-01T10:01:59.000+0000" }, { "id": "358123", "author": { "name": "morahman", "key": "morahman", "displayName": "Motiur Rahman", "active": true, "timeZone": "Asia/Dhaka" }, "body": "Hello [~Sonogas],\r\n\r\nDid you try those steps and is it still an issue for you? Please let us know.\r\n\r\nThanks", "updateAuthor": { "name": "morahman", "key": "morahman", "displayName": "Motiur Rahman", "active": true, "timeZone": "Asia/Dhaka" }, "created": "2015-07-22T05:18:56.000+0000", "updated": "2015-07-22T05:18:56.000+0000" } ], "maxResults": 2, "total": 2, "startAt": 0 } } }