{ "id": "134850", "key": "AC-1145", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "3", "description": "The problem is a duplicate of an existing issue.", "name": "Duplicate" }, "resolutiondate": "2015-04-09T23:22:11.000+0000", "created": "2014-08-18T02:31:36.000+0000", "labels": [ "TCSupportTriage", "api", "cache", "google", "leak", "map", "memory", "tiles", "v2" ], "versions": [], "issuelinks": [ { "id": "39951", "type": { "id": "10001", "name": "Cloners", "inward": "is cloned into", "outward": "is cloned from" }, "outwardIssue": { "id": "133707", "key": "TIMOB-17884", "fields": { "summary": "Map: Android - Google Maps v2 map tiles not showing when scrolling/zooming ", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "priority": { "name": "Critical", "id": "1" }, "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false } } } } ], "assignee": { "name": "rtlechuga", "key": "rtlechuga", "displayName": "Radamantis Torres-Lechuga", "active": false, "timeZone": "Asia/Dubai" }, "updated": "2016-03-08T07:37:30.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "14550", "name": "Appcelerator Modules", "description": "Please enter tickets related to Modules here." }, { "id": "14551", "name": "Studio", "description": "Please enter tickets related to Titanium Studio here." } ], "description": "After starting a map view, everything works fine for a while. \r\nIf you do a lot of scrolling and zooming, you don't see any map details any more after a while on some devices (e.g. Samsung Galaxy S4 w Android 4.2.1, Oppo Find 7 w Android 4.4, Google Nexus 7 w Android 4.4 etc.).\r\nYou can still scroll and zoom, but the map stays blurry (street names still appear).\r\n\r\nSwitching between satellite and standard view doesn't change the bevhaviour.\r\n\r\nSometimes the app crashes after heavy zooming and scrolling.\r\n\r\nAfter clearing the cache (application settings) and restarting the app, the map works fine again for some time. So I assume it's a memory issue.\r\n\r\nIn addition some users report that the performance of the map view is, compared to the Google Maps app, worse and the use of internet traffic is higher.\r\n\r\nI attached a sample project. You just have to enter your Google API key and adapt the app id.\r\nIf you have any questions or need more information feel free to post a comment.", "attachment": [], "flagged": false, "summary": "Android: Google Maps v2 map tiles not showing when scrolling/zooming ", "creator": { "name": "stoda", "key": "stoda", "displayName": "Seth Toda", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "bedengler", "key": "bedengler", "displayName": "Bernhard Dengler", "active": true, "timeZone": "Europe/Berlin" }, "environment": "Titanium Studio, SDK 3.2.3, Google Maps module (V2.1.4 Android)", "comment": { "comments": [ { "id": "320625", "author": { "name": "vladm", "key": "vladm", "displayName": "Vlad Misyura", "active": true, "timeZone": "Europe/Helsinki" }, "body": "I'm able to reproduce this issue. Also noticed that this issue can appear when adding annotations.\r\nEnvironment:\r\nTi SDK: 3.3.0.GA, 3.2.3.GA\r\nti.map module: 2.1.4, 2.1.2\r\nMeizu MX3, Android 4.2,\r\nHTC Incredible S, Android 4.3", "updateAuthor": { "name": "vladm", "key": "vladm", "displayName": "Vlad Misyura", "active": true, "timeZone": "Europe/Helsinki" }, "created": "2014-08-27T18:08:42.000+0000", "updated": "2014-08-27T18:08:42.000+0000" }, { "id": "321784", "author": { "name": "bedengler", "key": "bedengler", "displayName": "Bernhard Dengler", "active": true, "timeZone": "Europe/Berlin" }, "updateAuthor": { "name": "bedengler", "key": "bedengler", "displayName": "Bernhard Dengler", "active": true, "timeZone": "Europe/Berlin" }, "created": "2014-09-04T09:48:01.000+0000", "updated": "2014-09-04T09:48:01.000+0000" }, { "id": "321833", "author": { "name": "mpmiranda", "key": "mpmiranda", "displayName": "Mauro Parra-Miranda", "active": true, "timeZone": "America/Mexico_City" }, "updateAuthor": { "name": "mpmiranda", "key": "mpmiranda", "displayName": "Mauro Parra-Miranda", "active": true, "timeZone": "America/Mexico_City" }, "created": "2014-09-04T16:09:50.000+0000", "updated": "2014-09-04T16:09:50.000+0000" }, { "id": "324457", "author": { "name": "bedengler", "key": "bedengler", "displayName": "Bernhard Dengler", "active": true, "timeZone": "Europe/Berlin" }, "body": "Thanks for your reply. Our client is really annoyed in the meanwhile and we can't fix this error ourselves.\r\nThis seems to be a serious bug and it needs a solution asap because maps are not stable and unusable currently (but they're a main component in our app).\r\n\r\nIs there a schedule for this yet?", "updateAuthor": { "name": "bedengler", "key": "bedengler", "displayName": "Bernhard Dengler", "active": true, "timeZone": "Europe/Berlin" }, "created": "2014-09-18T12:06:24.000+0000", "updated": "2014-09-18T12:06:24.000+0000" }, { "id": "324458", "author": { "name": "bedengler", "key": "bedengler", "displayName": "Bernhard Dengler", "active": true, "timeZone": "Europe/Berlin" }, "body": "I also can reproduce it on a Nexus 7, no matter which SDK version I use (be it 3.2.3, 3.3.0 or the most actual 3.4.0 RC). \r\nOn the Nexus 7 there's even the map not loading on startup. On other devices that works fine, only scrolling causes this error, but on the Nexus 7 nothing works.", "updateAuthor": { "name": "bedengler", "key": "bedengler", "displayName": "Bernhard Dengler", "active": true, "timeZone": "Europe/Berlin" }, "created": "2014-09-18T12:09:25.000+0000", "updated": "2014-09-18T12:09:25.000+0000" }, { "id": "324643", "author": { "name": "mpmiranda", "key": "mpmiranda", "displayName": "Mauro Parra-Miranda", "active": true, "timeZone": "America/Mexico_City" }, "body": "Hello, \r\nthis is scheduled for next week's sprint.\r\n\r\nBest Regards,\r\nMauro ", "updateAuthor": { "name": "mpmiranda", "key": "mpmiranda", "displayName": "Mauro Parra-Miranda", "active": true, "timeZone": "America/Mexico_City" }, "created": "2014-09-19T04:26:07.000+0000", "updated": "2014-09-19T04:26:07.000+0000" }, { "id": "324853", "author": { "name": "bedengler", "key": "bedengler", "displayName": "Bernhard Dengler", "active": true, "timeZone": "Europe/Berlin" }, "body": "Ok, thanks, please keep me in the loop!", "updateAuthor": { "name": "bedengler", "key": "bedengler", "displayName": "Bernhard Dengler", "active": true, "timeZone": "Europe/Berlin" }, "created": "2014-09-22T00:17:39.000+0000", "updated": "2014-09-22T00:17:39.000+0000" }, { "id": "325765", "author": { "name": "brianmcbride", "key": "brianmcbride", "displayName": "Brian McBride", "active": true, "timeZone": "America/Los_Angeles" }, "updateAuthor": { "name": "brianmcbride", "key": "brianmcbride", "displayName": "Brian McBride", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-09-25T23:15:25.000+0000", "updated": "2014-09-25T23:15:25.000+0000" }, { "id": "328042", "author": { "name": "nick.clark", "key": "nick.clark", "displayName": "Nick Clark", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Any update on this?", "updateAuthor": { "name": "nick.clark", "key": "nick.clark", "displayName": "Nick Clark", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-10-14T16:21:47.000+0000", "updated": "2014-10-14T16:21:47.000+0000" }, { "id": "328169", "author": { "name": "sunila", "key": "sunila", "displayName": "Sunila", "active": true, "timeZone": "Asia/Kolkata" }, "body": "Is there a test case to reproduce the issue?", "updateAuthor": { "name": "sunila", "key": "sunila", "displayName": "Sunila", "active": true, "timeZone": "Asia/Kolkata" }, "created": "2014-10-15T14:04:12.000+0000", "updated": "2014-10-15T14:04:12.000+0000" }, { "id": "328174", "author": { "name": "nick.clark", "key": "nick.clark", "displayName": "Nick Clark", "active": true, "timeZone": "America/Los_Angeles" }, "body": "I'm assuming yes - see above... \"We confirmed this with the Platform Engineering team.\" and the last update was that this was scheduled for a sprint in September. Any update on the progress of this issue would be greatly appreciated. Thanks.", "updateAuthor": { "name": "nick.clark", "key": "nick.clark", "displayName": "Nick Clark", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-10-15T14:33:34.000+0000", "updated": "2014-10-15T14:33:34.000+0000" }, { "id": "328775", "author": { "name": "bedengler", "key": "bedengler", "displayName": "Bernhard Dengler", "active": true, "timeZone": "Europe/Berlin" }, "body": "See the link above \"clones\", they opened the old thread again. There you'll also find the example project I created...unfortunately there's no solution yet which is pretty annoying as more and more users report this issue. \r\nWe, as app developers, can't do anything on such a serious bug (I reported it 3!!! months ago), which is annoying too and lets me think about using Appcelerator in further projects.", "updateAuthor": { "name": "bedengler", "key": "bedengler", "displayName": "Bernhard Dengler", "active": true, "timeZone": "Europe/Berlin" }, "created": "2014-10-21T09:17:49.000+0000", "updated": "2014-10-21T09:17:49.000+0000" }, { "id": "328844", "author": { "name": "brianmcbride", "key": "brianmcbride", "displayName": "Brian McBride", "active": true, "timeZone": "America/Los_Angeles" }, "updateAuthor": { "name": "brianmcbride", "key": "brianmcbride", "displayName": "Brian McBride", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-10-21T16:53:08.000+0000", "updated": "2014-10-21T16:53:08.000+0000" }, { "id": "330596", "author": { "name": "vladm", "key": "vladm", "displayName": "Vlad Misyura", "active": true, "timeZone": "Europe/Helsinki" }, "updateAuthor": { "name": "vladm", "key": "vladm", "displayName": "Vlad Misyura", "active": true, "timeZone": "Europe/Helsinki" }, "created": "2014-11-03T20:02:17.000+0000", "updated": "2014-11-03T20:02:17.000+0000" }, { "id": "349112", "author": { "name": "rtlechuga", "key": "rtlechuga", "displayName": "Radamantis Torres-Lechuga", "active": false, "timeZone": "Asia/Dubai" }, "updateAuthor": { "name": "rtlechuga", "key": "rtlechuga", "displayName": "Radamantis Torres-Lechuga", "active": false, "timeZone": "Asia/Dubai" }, "created": "2015-04-09T23:22:11.000+0000", "updated": "2015-04-09T23:22:11.000+0000" } ], "maxResults": 16, "total": 16, "startAt": 0 } } }