{ "id": "129113", "key": "AC-1183", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "7", "description": "", "name": "Invalid" }, "resolutiondate": "2014-06-12T04:59:03.000+0000", "created": "2014-04-16T12:12:36.000+0000", "labels": [], "versions": [], "issuelinks": [], "assignee": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "updated": "2016-03-08T07:37:33.000+0000", "status": { "description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.", "name": "Resolved", "id": "5", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [], "attachment": [ { "id": "47334", "filename": ".log", "author": { "name": "captainstony", "key": "captainstony", "displayName": "Stony Hup ", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-04-16T12:13:28.000+0000", "size": 3724378, "mimeType": "text/plain" }, { "id": "47335", "filename": "diagnostic5734773466187484788.log", "author": { "name": "captainstony", "key": "captainstony", "displayName": "Stony Hup ", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-04-16T12:13:37.000+0000", "size": 22821, "mimeType": "text/plain" } ], "flagged": false, "summary": "Downloading problem on android SDK and BlackBerry SDK", "creator": { "name": "captainstony", "key": "captainstony", "displayName": "Stony Hup ", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "captainstony", "key": "captainstony", "displayName": "Stony Hup ", "active": true, "timeZone": "America/Los_Angeles" }, "environment": "Titanium Studio 3.2.1", "comment": { "comments": [ { "id": "301217", "author": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Please try restarting Studio if you have not already done so. It would be great if you can attach the output of the following command:\n\ntitanium info", "updateAuthor": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-04-17T06:31:04.000+0000", "updated": "2014-04-17T06:31:04.000+0000" }, { "id": "301378", "author": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Looking at your titanium info output, I can see that you don't have Java Development Kit installed. Oracle's Java Development Kit (JDK) is required to be installed in order to work with Titanium.\n\nPlease take a look at this link to install JDK.\n\nhttp://docs.appcelerator.com/titanium/latest/#!/guide/Installing_Oracle_JDK", "updateAuthor": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-04-18T04:54:01.000+0000", "updated": "2014-04-18T04:54:01.000+0000" }, { "id": "301613", "author": { "name": "captainstony", "key": "captainstony", "displayName": "Stony Hup ", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Can you please give me a tutorial.\r\n\r\nI have installed it , maybe my path:C:\\Program Files\\Intel\\WiFi\\bin\\;C:\\Program Files\\Common Files\\Intel\\WirelessCommon\\;C:\\android-sdk-win\\tools;C:\\android-sdk-win\\platform-tools;C:\\Program Files (x86)\\Java\\jdk1.7.0_40;C:\\Program Files (x86)\\Java\\jdk1.7.0_40\\jre\\bin;C:\\Program Files\\Java\\jdk1.8.0\\bin;C:\\Program Files\\Java\\jre6\\bin;C:\\Program Files\\Java\\jre7\\bin;C:\\Program Files\\Java\\jre8\\bin;C:\\Users\\CaptainStony\\AppData\\Roaming\\npm;C:\\Program Files\\Java\\jre6\\bin;C:\\Program Files\\Java\\jre7\\bin;C:\\Program Files\\Java\\jre8\\bin;C:\\Program Files\\Java\\jdk1.8.0\\bin;C:\\Program Files\\Java\\jdk1.8.0_05\\bin", "updateAuthor": { "name": "captainstony", "key": "captainstony", "displayName": "Stony Hup ", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-04-19T14:24:05.000+0000", "updated": "2014-04-19T14:24:05.000+0000" }, { "id": "302211", "author": { "name": "captainstony", "key": "captainstony", "displayName": "Stony Hup ", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Help please!", "updateAuthor": { "name": "captainstony", "key": "captainstony", "displayName": "Stony Hup ", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-04-23T16:20:40.000+0000", "updated": "2014-04-23T16:20:40.000+0000" }, { "id": "302652", "author": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Let me know what is JAVA_HOME variable is set to.", "updateAuthor": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-04-28T04:51:22.000+0000", "updated": "2014-04-28T04:51:22.000+0000" }, { "id": "302705", "author": { "name": "captainstony", "key": "captainstony", "displayName": "Stony Hup ", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Sorry , but i don't know how to get that information.", "updateAuthor": { "name": "captainstony", "key": "captainstony", "displayName": "Stony Hup ", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-04-28T14:55:07.000+0000", "updated": "2014-04-28T14:55:07.000+0000" }, { "id": "302730", "author": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "body": "In the System Properties window, click the Environment Variables button. You should be able to see the JAVA_HOME location something like JAVA_HOME: C:\\Program Files\\Java\\jdk.\r\n\r\nPlease let us know the local path of the variable JAVA_HOME.", "updateAuthor": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-04-28T16:40:30.000+0000", "updated": "2014-04-28T16:40:30.000+0000" }, { "id": "302761", "author": { "name": "captainstony", "key": "captainstony", "displayName": "Stony Hup ", "active": true, "timeZone": "America/Los_Angeles" }, "body": "I don't have a variable that called JAVA_HOME, do I have to create one?\r\n\r\nIf i have to create one in what table the first or the second", "updateAuthor": { "name": "captainstony", "key": "captainstony", "displayName": "Stony Hup ", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-04-28T18:19:02.000+0000", "updated": "2014-04-28T18:19:45.000+0000" }, { "id": "303421", "author": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "body": "I would suggest you to follow the step by step instructions on the following installation guide.\r\n\r\nhttp://docs.appcelerator.com/titanium/latest/#!/guide/Installation_and_Configuration", "updateAuthor": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-05-04T06:04:06.000+0000", "updated": "2014-05-04T06:04:06.000+0000" }, { "id": "303438", "author": { "name": "captainstony", "key": "captainstony", "displayName": "Stony Hup ", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Sorry , but I don't understand it can you please help me .\r\n", "updateAuthor": { "name": "captainstony", "key": "captainstony", "displayName": "Stony Hup ", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-05-04T10:26:27.000+0000", "updated": "2014-05-04T10:26:27.000+0000" }, { "id": "308604", "author": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Resolving this ticket as it is more of a Q&A question as he needs steps by step walk through to go through the documentation.", "updateAuthor": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-06-12T04:59:03.000+0000", "updated": "2014-06-12T04:59:03.000+0000" } ], "maxResults": 11, "total": 11, "startAt": 0 } } }