{
	"id": "132914",
	"key": "AC-1262",
	"fields": {
		"issuetype": {
			"id": "1",
			"description": "A problem which impairs or prevents the functions of the product.",
			"name": "Bug",
			"subtask": false
		},
		"project": {
			"id": "12217",
			"key": "AC",
			"name": "Appcelerator - INBOX",
			"projectCategory": {
				"id": "10000",
				"description": "",
				"name": "Customer Service"
			}
		},
		"resolution": {
			"id": "7",
			"description": "",
			"name": "Invalid"
		},
		"resolutiondate": "2014-07-21T17:01:00.000+0000",
		"created": "2014-07-11T09:55:47.000+0000",
		"labels": [],
		"versions": [],
		"issuelinks": [],
		"assignee": {
			"name": "mpmiranda",
			"key": "mpmiranda",
			"displayName": "Mauro Parra-Miranda",
			"active": true,
			"timeZone": "America/Mexico_City"
		},
		"updated": "2016-03-08T07:37:39.000+0000",
		"status": {
			"description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.",
			"name": "Closed",
			"id": "6",
			"statusCategory": {
				"id": 3,
				"key": "done",
				"colorName": "green",
				"name": "Done"
			}
		},
		"components": [],
		"description": "h3. Steps to Reproduce\r\nselect any android emulator (even from Genymotion), try to run project, failed in different manner.\r\nThis happen today , and I have other colleague with same problem on other computer (after update to 3.2.3 version).\r\n\r\nTesting emulators have Google API 10 or 17\r\n\r\nh3. Actual Result\r\nApplication don't start\r\n\r\nh3. Expected Result\r\nApplication start\r\n\r\nObs: I have same problem at my home computer with Windows 7 SP1.\r\nI read all post about failed to run project in android emulator : I increase the timeout to 120000, I tried to lunch emulator from outside of Titanium:\r\n\r\nAnd now I see is loosing android sdk configuration",
		"attachment": [
			{
				"id": "49645",
				"filename": ".log",
				"author": {
					"name": "bogdanim36",
					"key": "bogdanim36",
					"displayName": "Ionescu Bogdan",
					"active": true,
					"timeZone": "Europe/Helsinki"
				},
				"created": "2014-07-11T09:55:50.000+0000",
				"size": 135950,
				"mimeType": "text/plain"
			},
			{
				"id": "49646",
				"filename": "diagnostic608364138417445455.log",
				"author": {
					"name": "bogdanim36",
					"key": "bogdanim36",
					"displayName": "Ionescu Bogdan",
					"active": true,
					"timeZone": "Europe/Helsinki"
				},
				"created": "2014-07-11T09:55:56.000+0000",
				"size": 13837,
				"mimeType": "text/plain"
			},
			{
				"id": "49878",
				"filename": "run_ti_info.jpg",
				"author": {
					"name": "bogdanim36",
					"key": "bogdanim36",
					"displayName": "Ionescu Bogdan",
					"active": true,
					"timeZone": "Europe/Helsinki"
				},
				"created": "2014-07-18T12:37:45.000+0000",
				"size": 79251,
				"mimeType": "image/jpeg"
			}
		],
		"flagged": false,
		"summary": "failed to start app to android emulator",
		"creator": {
			"name": "bogdanim36",
			"key": "bogdanim36",
			"displayName": "Ionescu Bogdan",
			"active": true,
			"timeZone": "Europe/Helsinki"
		},
		"subtasks": [],
		"reporter": {
			"name": "bogdanim36",
			"key": "bogdanim36",
			"displayName": "Ionescu Bogdan",
			"active": true,
			"timeZone": "Europe/Helsinki"
		},
		"environment": "Titanium Studio 3.2.3",
		"comment": {
			"comments": [
				{
					"id": "314045",
					"author": {
						"name": "ingo",
						"key": "ingo",
						"displayName": "Ingo Muschenetz",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Can you please post the log from the console when trying to start the emulator?",
					"updateAuthor": {
						"name": "ingo",
						"key": "ingo",
						"displayName": "Ingo Muschenetz",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2014-07-15T04:28:38.000+0000",
					"updated": "2014-07-15T04:28:38.000+0000"
				},
				{
					"id": "314087",
					"author": {
						"name": "bogdanim36",
						"key": "bogdanim36",
						"displayName": "Ionescu Bogdan",
						"active": true,
						"timeZone": "Europe/Helsinki"
					},
					"body": "Unfortunately I cannot run at all my project: this time Titanium didn't recognize Android SDK even if I go to Dashboard > Android SDK > Setting Configure - over and over - is useless.",
					"updateAuthor": {
						"name": "bogdanim36",
						"key": "bogdanim36",
						"displayName": "Ionescu Bogdan",
						"active": true,
						"timeZone": "Europe/Helsinki"
					},
					"created": "2014-07-15T08:24:23.000+0000",
					"updated": "2014-07-15T08:24:23.000+0000"
				},
				{
					"id": "314145",
					"author": {
						"name": "bogdanim36",
						"key": "bogdanim36",
						"displayName": "Ionescu Bogdan",
						"active": true,
						"timeZone": "Europe/Helsinki"
					},
					"updateAuthor": {
						"name": "bogdanim36",
						"key": "bogdanim36",
						"displayName": "Ionescu Bogdan",
						"active": true,
						"timeZone": "Europe/Helsinki"
					},
					"created": "2014-07-15T15:08:09.000+0000",
					"updated": "2014-07-15T15:08:42.000+0000"
				},
				{
					"id": "314146",
					"author": {
						"name": "bogdanim36",
						"key": "bogdanim36",
						"displayName": "Ionescu Bogdan",
						"active": true,
						"timeZone": "Europe/Helsinki"
					},
					"updateAuthor": {
						"name": "bogdanim36",
						"key": "bogdanim36",
						"displayName": "Ionescu Bogdan",
						"active": true,
						"timeZone": "Europe/Helsinki"
					},
					"created": "2014-07-15T15:10:50.000+0000",
					"updated": "2014-07-15T15:10:50.000+0000"
				},
				{
					"id": "314174",
					"author": {
						"name": "mpmiranda",
						"key": "mpmiranda",
						"displayName": "Mauro Parra-Miranda",
						"active": true,
						"timeZone": "America/Mexico_City"
					},
					"body": "Original reporter: [~bogdanim36]. ",
					"updateAuthor": {
						"name": "mpmiranda",
						"key": "mpmiranda",
						"displayName": "Mauro Parra-Miranda",
						"active": true,
						"timeZone": "America/Mexico_City"
					},
					"created": "2014-07-15T16:42:29.000+0000",
					"updated": "2014-07-15T16:42:29.000+0000"
				},
				{
					"id": "314192",
					"author": {
						"name": "mpmiranda",
						"key": "mpmiranda",
						"displayName": "Mauro Parra-Miranda",
						"active": true,
						"timeZone": "America/Mexico_City"
					},
					"body": "Hello [~bogdanim36]: \r\n\r\nAccording to your log:\r\n\r\n- You are using Windows Vista - Unsupported.\r\n- You are using JDK 1.8. - Unsupported. \r\n- You are using the Android L preview - not yet supported with 3.2.3. \r\n\r\nPlease check the doc here:\r\n\r\nhttp://docs.appcelerator.com/titanium/latest/#!/guide/Setting_up_Studio-section-37540095_SettingupStudio-OracleJDK\r\n\r\nBest Regards",
					"updateAuthor": {
						"name": "mpmiranda",
						"key": "mpmiranda",
						"displayName": "Mauro Parra-Miranda",
						"active": true,
						"timeZone": "America/Mexico_City"
					},
					"created": "2014-07-15T17:05:08.000+0000",
					"updated": "2014-07-15T17:05:08.000+0000"
				},
				{
					"id": "314213",
					"author": {
						"name": "bogdanim36",
						"key": "bogdanim36",
						"displayName": "Ionescu Bogdan",
						"active": true,
						"timeZone": "Europe/Helsinki"
					},
					"body": "You are right about Vista, but I don't know about Android L - I 'm sure I didn't install this SDK - I selected only Api 10 and 17,  (I will check tomorow).\r\nAbout Java on  my computer  I have both version - I will remove 1.8.\r\nAnd You are sure I connot use Windows Vista? Two of my collegues work with Windows Vista and Titanium 3.2.0",
					"updateAuthor": {
						"name": "bogdanim36",
						"key": "bogdanim36",
						"displayName": "Ionescu Bogdan",
						"active": true,
						"timeZone": "Europe/Helsinki"
					},
					"created": "2014-07-15T17:57:47.000+0000",
					"updated": "2014-07-15T17:57:47.000+0000"
				},
				{
					"id": "314216",
					"author": {
						"name": "mpmiranda",
						"key": "mpmiranda",
						"displayName": "Mauro Parra-Miranda",
						"active": true,
						"timeZone": "America/Mexico_City"
					},
					"body": "Vista is not supported. Please check the supported platforms doc. ",
					"updateAuthor": {
						"name": "mpmiranda",
						"key": "mpmiranda",
						"displayName": "Mauro Parra-Miranda",
						"active": true,
						"timeZone": "America/Mexico_City"
					},
					"created": "2014-07-15T18:01:11.000+0000",
					"updated": "2014-07-15T18:01:11.000+0000"
				},
				{
					"id": "314228",
					"author": {
						"name": "bogdanim36",
						"key": "bogdanim36",
						"displayName": "Ionescu Bogdan",
						"active": true,
						"timeZone": "Europe/Helsinki"
					},
					"updateAuthor": {
						"name": "bogdanim36",
						"key": "bogdanim36",
						"displayName": "Ionescu Bogdan",
						"active": true,
						"timeZone": "Europe/Helsinki"
					},
					"created": "2014-07-15T18:40:48.000+0000",
					"updated": "2014-07-15T18:40:48.000+0000"
				},
				{
					"id": "314244",
					"author": {
						"name": "mpmiranda",
						"key": "mpmiranda",
						"displayName": "Mauro Parra-Miranda",
						"active": true,
						"timeZone": "America/Mexico_City"
					},
					"body": "Hello,\r\n\r\nplease try again with the emulator open. \r\n\r\nBest Regards",
					"updateAuthor": {
						"name": "mpmiranda",
						"key": "mpmiranda",
						"displayName": "Mauro Parra-Miranda",
						"active": true,
						"timeZone": "America/Mexico_City"
					},
					"created": "2014-07-15T20:03:43.000+0000",
					"updated": "2014-07-15T20:03:43.000+0000"
				},
				{
					"id": "314628",
					"author": {
						"name": "bogdanim36",
						"key": "bogdanim36",
						"displayName": "Ionescu Bogdan",
						"active": true,
						"timeZone": "Europe/Helsinki"
					},
					"updateAuthor": {
						"name": "bogdanim36",
						"key": "bogdanim36",
						"displayName": "Ionescu Bogdan",
						"active": true,
						"timeZone": "Europe/Helsinki"
					},
					"created": "2014-07-17T09:53:18.000+0000",
					"updated": "2014-07-17T09:54:51.000+0000"
				},
				{
					"id": "314666",
					"author": {
						"name": "mpmiranda",
						"key": "mpmiranda",
						"displayName": "Mauro Parra-Miranda",
						"active": true,
						"timeZone": "America/Mexico_City"
					},
					"body": "Hello! \r\n\r\nPlease open a powershell (x86), then run:\r\n\r\n> ti info\r\n\r\nand share the output with us. Thanks a lot!\r\n\r\nBest Regards",
					"updateAuthor": {
						"name": "mpmiranda",
						"key": "mpmiranda",
						"displayName": "Mauro Parra-Miranda",
						"active": true,
						"timeZone": "America/Mexico_City"
					},
					"created": "2014-07-17T16:36:45.000+0000",
					"updated": "2014-07-17T16:36:45.000+0000"
				},
				{
					"id": "314782",
					"author": {
						"name": "bogdanim36",
						"key": "bogdanim36",
						"displayName": "Ionescu Bogdan",
						"active": true,
						"timeZone": "Europe/Helsinki"
					},
					"body": "Hi this is the message for ti info command (see on attachment files)",
					"updateAuthor": {
						"name": "bogdanim36",
						"key": "bogdanim36",
						"displayName": "Ionescu Bogdan",
						"active": true,
						"timeZone": "Europe/Helsinki"
					},
					"created": "2014-07-18T12:37:45.000+0000",
					"updated": "2014-07-18T12:38:42.000+0000"
				},
				{
					"id": "315004",
					"author": {
						"name": "bogdanim36",
						"key": "bogdanim36",
						"displayName": "Ionescu Bogdan",
						"active": true,
						"timeZone": "Europe/Helsinki"
					},
					"body": "I made the update of titanium, and I see SDK 10 si no longer supported: I change emulators to SDK 14.\r\nAnd now it's seems working.\r\nThank's. This is at work.\r\nAt home computer with windows 7 still not working, I will open a new ticket for this.",
					"updateAuthor": {
						"name": "bogdanim36",
						"key": "bogdanim36",
						"displayName": "Ionescu Bogdan",
						"active": true,
						"timeZone": "Europe/Helsinki"
					},
					"created": "2014-07-21T11:24:08.000+0000",
					"updated": "2014-07-21T11:24:36.000+0000"
				},
				{
					"id": "315054",
					"author": {
						"name": "mpmiranda",
						"key": "mpmiranda",
						"displayName": "Mauro Parra-Miranda",
						"active": true,
						"timeZone": "America/Mexico_City"
					},
					"body": "It was a matter of configuration. Customer fixed it already. ",
					"updateAuthor": {
						"name": "mpmiranda",
						"key": "mpmiranda",
						"displayName": "Mauro Parra-Miranda",
						"active": true,
						"timeZone": "America/Mexico_City"
					},
					"created": "2014-07-21T17:01:00.000+0000",
					"updated": "2014-07-21T17:01:00.000+0000"
				}
			],
			"maxResults": 17,
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			"startAt": 0
		}
	}
}