{ "id": "140624", "key": "AC-1276", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "7", "description": "", "name": "Invalid" }, "resolutiondate": "2015-07-04T00:07:31.000+0000", "created": "2014-11-26T17:50:07.000+0000", "labels": [ "TCSupportTriage" ], "versions": [], "issuelinks": [], "assignee": { "name": "rtlechuga", "key": "rtlechuga", "displayName": "Radamantis Torres-Lechuga", "active": false, "timeZone": "Asia/Dubai" }, "updated": "2016-03-08T07:37:40.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "14548", "name": "Titanium SDK & CLI", "description": "Please enter tickets related to the MobileSDK here." } ], "description": "We are getting a lot of feedback that Titanium developers are having issues signing up on our website: they will sign up for Titanium using their email address, then they will receive the \"activation code\" or \"Sign up code\" (to their email they provide) then when they go to enter the activation code the system will reply with \"Invalid sign up code\". If they try to go through the process again, they system will say the email address is already in use. \r\n\r\nUser currently experiencing this:\r\nAhmed Makkawy \r\namakkawy@gmail.com\r\n507 884-6956", "attachment": [], "flagged": false, "summary": "Titanium developers sign up issue", "creator": { "name": "flesmana", "key": "flesmana", "displayName": "Felicia Lesmana", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "flesmana", "key": "flesmana", "displayName": "Felicia Lesmana", "active": true, "timeZone": "America/Los_Angeles" }, "environment": null, "comment": { "comments": [ { "id": "333978", "author": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "body": "For gmail users, They should check the promotion tag, as some time, gmail will consider the active email as promotion email. \r\nFor all the other users, They should check the all the folder in their email account, specially spam. \r\n", "updateAuthor": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "created": "2014-11-27T01:44:16.000+0000", "updated": "2014-11-27T01:44:16.000+0000" }, { "id": "336577", "author": { "name": "knovak", "key": "knovak", "displayName": "Kyle Novak", "active": false, "timeZone": "America/Los_Angeles" }, "body": "Adding another case with the same issue: \r\nName: Earl Einarson\r\nEmail: eeinarson2@my.bcit.ca\r\n\r\nI did tell him to check his \"spam\" emails, but is there any way we can just manually activate hime? ", "updateAuthor": { "name": "knovak", "key": "knovak", "displayName": "Kyle Novak", "active": false, "timeZone": "America/Los_Angeles" }, "created": "2014-12-16T16:16:40.000+0000", "updated": "2014-12-16T16:16:40.000+0000" }, { "id": "340140", "author": { "name": "knovak", "key": "knovak", "displayName": "Kyle Novak", "active": false, "timeZone": "America/Los_Angeles" }, "body": "Adding another case with same issue: \r\n\r\nName: Bill Marchi\r\nEmail: period28period28@lycos.com\r\nSFDC Link: https://na10.salesforce.com/00QF000000iih3J\r\n\r\nHe is receiving an error message with his activation code. ", "updateAuthor": { "name": "knovak", "key": "knovak", "displayName": "Kyle Novak", "active": false, "timeZone": "America/Los_Angeles" }, "created": "2015-01-21T19:03:25.000+0000", "updated": "2015-01-21T19:03:25.000+0000" } ], "maxResults": 8, "total": 8, "startAt": 0 } } }