{
	"id": "128947",
	"key": "AC-1304",
	"fields": {
		"issuetype": {
			"id": "1",
			"description": "A problem which impairs or prevents the functions of the product.",
			"name": "Bug",
			"subtask": false
		},
		"project": {
			"id": "12217",
			"key": "AC",
			"name": "Appcelerator - INBOX",
			"projectCategory": {
				"id": "10000",
				"description": "",
				"name": "Customer Service"
			}
		},
		"resolution": {
			"id": "5",
			"description": "All attempts at reproducing this issue failed, or not enough information was available to reproduce the issue. Reading the code produces no clues as to why this behavior would occur. If more information appears later, please reopen the issue.",
			"name": "Cannot Reproduce"
		},
		"resolutiondate": "2014-05-04T06:18:14.000+0000",
		"created": "2014-04-11T21:06:35.000+0000",
		"labels": [],
		"versions": [],
		"issuelinks": [],
		"assignee": {
			"name": "ragrawal",
			"key": "ragrawal",
			"displayName": "Ritu Agrawal",
			"active": true,
			"timeZone": "America/Los_Angeles"
		},
		"updated": "2016-03-08T07:37:42.000+0000",
		"status": {
			"description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.",
			"name": "Resolved",
			"id": "5",
			"statusCategory": {
				"id": 3,
				"key": "done",
				"colorName": "green",
				"name": "Done"
			}
		},
		"components": [],
		"description": "h3. Steps to Reproduce\nInstalled 3.2  trying to update CLI  no success after entering passowrd\n\nh3. Actual Result\nNo success upon entering password\n\nh3. Expected Result\nInstalled",
		"attachment": [
			{
				"id": "47279",
				"filename": ".log",
				"author": {
					"name": "psheth",
					"key": "psheth",
					"displayName": "Prashant Sheth",
					"active": true,
					"timeZone": "America/Chicago"
				},
				"created": "2014-04-11T21:06:36.000+0000",
				"size": 385,
				"mimeType": "text/plain"
			},
			{
				"id": "47280",
				"filename": "diagnostic7415453484171785517.log",
				"author": {
					"name": "psheth",
					"key": "psheth",
					"displayName": "Prashant Sheth",
					"active": true,
					"timeZone": "America/Chicago"
				},
				"created": "2014-04-11T21:06:37.000+0000",
				"size": 3555,
				"mimeType": "text/plain"
			}
		],
		"flagged": false,
		"summary": "Issue installing Alloy and 3.2 CLI and node.js",
		"creator": {
			"name": "psheth",
			"key": "psheth",
			"displayName": "Prashant Sheth",
			"active": true,
			"timeZone": "America/Chicago"
		},
		"subtasks": [],
		"reporter": {
			"name": "psheth",
			"key": "psheth",
			"displayName": "Prashant Sheth",
			"active": true,
			"timeZone": "America/Chicago"
		},
		"environment": "Titanium Studio 3.2.1",
		"comment": {
			"comments": [
				{
					"id": "300833",
					"author": {
						"name": "ragrawal",
						"key": "ragrawal",
						"displayName": "Ritu Agrawal",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Please attach the output of the following commands to investigate further:\n\nTitanium info\nTitanium config\nTitanium sdk",
					"updateAuthor": {
						"name": "ragrawal",
						"key": "ragrawal",
						"displayName": "Ritu Agrawal",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2014-04-14T18:06:27.000+0000",
					"updated": "2014-04-14T18:06:27.000+0000"
				},
				{
					"id": "300837",
					"author": {
						"name": "psheth",
						"key": "psheth",
						"displayName": "Prashant Sheth",
						"active": true,
						"timeZone": "America/Chicago"
					},
					"body": "Titanium Studio, build: 3.2.1.201402041146\n(c) Copyright 2012-2013 by Appcelerator, Inc.  All rights reserved.\n\nBuild: jenkins-titanium-rcp-master-95 (origin/master)\nDate: 04 February 2014, 11:47:38\n\nIf this isn't what you need please let me know where I should run the commands from,\nThanks,\n\nPrashant",
					"updateAuthor": {
						"name": "psheth",
						"key": "psheth",
						"displayName": "Prashant Sheth",
						"active": true,
						"timeZone": "America/Chicago"
					},
					"created": "2014-04-14T18:19:16.000+0000",
					"updated": "2014-04-14T18:19:16.000+0000"
				},
				{
					"id": "300841",
					"author": {
						"name": "ragrawal",
						"key": "ragrawal",
						"displayName": "Ritu Agrawal",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Go to the terminal and type the commands and then attach the output.",
					"updateAuthor": {
						"name": "ragrawal",
						"key": "ragrawal",
						"displayName": "Ritu Agrawal",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2014-04-14T18:32:17.000+0000",
					"updated": "2014-04-14T18:32:17.000+0000"
				},
				{
					"id": "301115",
					"author": {
						"name": "psheth",
						"key": "psheth",
						"displayName": "Prashant Sheth",
						"active": true,
						"timeZone": "America/Chicago"
					},
					"body": "Hi Ritu\n\nI get \" -bash: Titanium: command not found\" for the commands,\n\nlet me knwo what i should try next,  i apologize for the delay in response, i am now back on the machine today.\nPrashant",
					"updateAuthor": {
						"name": "psheth",
						"key": "psheth",
						"displayName": "Prashant Sheth",
						"active": true,
						"timeZone": "America/Chicago"
					},
					"created": "2014-04-16T16:45:48.000+0000",
					"updated": "2014-04-16T16:45:48.000+0000"
				},
				{
					"id": "301211",
					"author": {
						"name": "ragrawal",
						"key": "ragrawal",
						"displayName": "Ritu Agrawal",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Please run the following command from terminal and let me know the output. You may have to run it as a sudo command.\r\n\r\nnpm list",
					"updateAuthor": {
						"name": "ragrawal",
						"key": "ragrawal",
						"displayName": "Ritu Agrawal",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2014-04-17T05:48:04.000+0000",
					"updated": "2014-04-17T05:48:22.000+0000"
				},
				{
					"id": "301376",
					"author": {
						"name": "psheth",
						"key": "psheth",
						"displayName": "Prashant Sheth",
						"active": true,
						"timeZone": "America/Chicago"
					},
					"body": "sudo: npm: command not found\n\nThis is what i get :-(",
					"updateAuthor": {
						"name": "psheth",
						"key": "psheth",
						"displayName": "Prashant Sheth",
						"active": true,
						"timeZone": "America/Chicago"
					},
					"created": "2014-04-18T03:09:34.000+0000",
					"updated": "2014-04-18T03:09:34.000+0000"
				},
				{
					"id": "301379",
					"author": {
						"name": "ragrawal",
						"key": "ragrawal",
						"displayName": "Ritu Agrawal",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Can you please confirm that you had all the setup in order to run a Titanium environment as stated in the docs.\n\nhttp://docs.appcelerator.com/titanium/latest/#!/guide/Prerequisites",
					"updateAuthor": {
						"name": "ragrawal",
						"key": "ragrawal",
						"displayName": "Ritu Agrawal",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2014-04-18T05:00:55.000+0000",
					"updated": "2014-04-18T05:00:55.000+0000"
				},
				{
					"id": "301913",
					"author": {
						"name": "psheth",
						"key": "psheth",
						"displayName": "Prashant Sheth",
						"active": true,
						"timeZone": "America/Chicago"
					},
					"body": "Hi Ritu,\r\n\r\nI'm using OS X Mavericks.  According to the doc node.js/etc should be prompted,  I do get prompted to install those and that's where this installation issue comes up.  I enter my keychain password but it wont work\r\n\r\nIs there a way to solve this via join.me or something?  That would help,\r\n\r\nAlso, before this I had 3.1.x and i ran the upgrade from the TS -> help -> updates\r\n\r\nThanks,\r\nPrashant\r\n\r\n",
					"updateAuthor": {
						"name": "psheth",
						"key": "psheth",
						"displayName": "Prashant Sheth",
						"active": true,
						"timeZone": "America/Chicago"
					},
					"created": "2014-04-21T17:37:40.000+0000",
					"updated": "2014-04-21T17:37:40.000+0000"
				},
				{
					"id": "302114",
					"author": {
						"name": "ragrawal",
						"key": "ragrawal",
						"displayName": "Ritu Agrawal",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Titanium Studio installs npm behind the scene but it appears to be failing for you. Can you please try downloading and installing npm yourself before launching Studio to complete the installation?\r\n\r\nhttp://coolestguidesontheplanet.com/installing-node-js-osx-10-9-mavericks/\r\n",
					"updateAuthor": {
						"name": "ragrawal",
						"key": "ragrawal",
						"displayName": "Ritu Agrawal",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2014-04-23T03:24:15.000+0000",
					"updated": "2014-04-23T03:24:15.000+0000"
				},
				{
					"id": "302230",
					"author": {
						"name": "psheth",
						"key": "psheth",
						"displayName": "Prashant Sheth",
						"active": true,
						"timeZone": "America/Chicago"
					},
					"body": "Will try this a bit later today and let you know.",
					"updateAuthor": {
						"name": "psheth",
						"key": "psheth",
						"displayName": "Prashant Sheth",
						"active": true,
						"timeZone": "America/Chicago"
					},
					"created": "2014-04-23T17:47:28.000+0000",
					"updated": "2014-04-23T17:47:28.000+0000"
				},
				{
					"id": "303429",
					"author": {
						"name": "ragrawal",
						"key": "ragrawal",
						"displayName": "Ritu Agrawal",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Resolving this ticket as the reporter has not followed up. We would be happy to reopen this ticket once we have more information available.",
					"updateAuthor": {
						"name": "ragrawal",
						"key": "ragrawal",
						"displayName": "Ritu Agrawal",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2014-05-04T06:18:14.000+0000",
					"updated": "2014-05-04T06:18:14.000+0000"
				}
			],
			"maxResults": 11,
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}