{ "id": "148066", "key": "AC-132", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "5", "description": "All attempts at reproducing this issue failed, or not enough information was available to reproduce the issue. Reading the code produces no clues as to why this behavior would occur. If more information appears later, please reopen the issue.", "name": "Cannot Reproduce" }, "resolutiondate": "2015-11-04T04:06:35.000+0000", "created": "2015-05-21T15:23:02.000+0000", "labels": [], "versions": [], "issuelinks": [], "assignee": { "name": "kkolipaka", "key": "kkolipaka", "displayName": "Kondal Kolipaka", "active": false, "timeZone": "America/Los_Angeles" }, "updated": "2015-11-04T04:06:36.000+0000", "status": { "description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.", "name": "Resolved", "id": "5", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "14551", "name": "Studio", "description": "Please enter tickets related to Titanium Studio here." } ], "description": "see the image below. \r\n***I WOULD CLASSIFY THIS AS CRITICAL***\r\n\r\nEvery time I install Appcelerator studio on windows 8.1 and then reboot the computer. \r\nWhen I try to relaunch Appcelerator studio I get this error.\r\n\r\nPlease note, that if I uninstall and re install Appcelerator Studio and then run it. Everything works.\r\nHowever, if I then reboot. I get this issue.\r\n\r\nI am running windows on bootcamp on a 2011 iMac. This point shouldn't matter, but too much data is better than not enough.\r\n\r\n", "attachment": [ { "id": "55508", "filename": "appcelerator-studio-is-busted.PNG", "author": { "name": "sophrinix", "key": "sophrinix", "displayName": "Andrew McElroy", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2015-05-21T15:20:13.000+0000", "size": 48727, "mimeType": "image/png" } ], "flagged": false, "summary": "Appcelerator Studio can't find CLI executable everytime I reboot", "creator": { "name": "sophrinix", "key": "sophrinix", "displayName": "Andrew McElroy", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "sophrinix", "key": "sophrinix", "displayName": "Andrew McElroy", "active": true, "timeZone": "America/Los_Angeles" }, "environment": "Windows 8.1\r\n\r\nNODEJS + APPCELERATOR STUDIO + WINDOWS 8.1", "comment": { "comments": [ { "id": "353209", "author": { "name": "ingo", "key": "ingo", "displayName": "Ingo Muschenetz", "active": true, "timeZone": "America/Los_Angeles" }, "body": "[~sophrinix] If you drop to the command line, do you see the CLI? Is it only Studio that can't find it?", "updateAuthor": { "name": "ingo", "key": "ingo", "displayName": "Ingo Muschenetz", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2015-05-21T15:32:47.000+0000", "updated": "2015-05-21T15:32:47.000+0000" }, { "id": "353213", "author": { "name": "ewieber", "key": "ewieber", "displayName": "Eric Wieber", "active": false, "timeZone": "America/Los_Angeles" }, "body": "I am unable to reproduce this, using:\r\n\r\nStudio 4.0.0.201505202026\r\nAppc NPM 4.0.0-rc\r\nAppc CLI 4.0.0\r\nWindows 8.1 & 8.0\r\n\r\nAfter a fresh install of Studio and a reboot, Studio is able to launch without error", "updateAuthor": { "name": "ewieber", "key": "ewieber", "displayName": "Eric Wieber", "active": false, "timeZone": "America/Los_Angeles" }, "created": "2015-05-21T16:09:49.000+0000", "updated": "2015-05-21T16:09:49.000+0000" }, { "id": "353214", "author": { "name": "sophrinix", "key": "sophrinix", "displayName": "Andrew McElroy", "active": true, "timeZone": "America/Los_Angeles" }, "body": "it doesn't find npm.\r\n\r\nHowever powershell does (usually).\r\n\r\nI'm rebooting windows again. I'll try to get a screencast video only to you", "updateAuthor": { "name": "sophrinix", "key": "sophrinix", "displayName": "Andrew McElroy", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2015-05-21T16:22:02.000+0000", "updated": "2015-05-21T16:22:02.000+0000" }, { "id": "354313", "author": { "name": "kkolipaka", "key": "kkolipaka", "displayName": "Kondal Kolipaka", "active": false, "timeZone": "America/Los_Angeles" }, "body": "I don't see this issue on standalone windows 8.1 machine, might be very specific to \"Windows on a Mac with Bootcamp\".", "updateAuthor": { "name": "kkolipaka", "key": "kkolipaka", "displayName": "Kondal Kolipaka", "active": false, "timeZone": "America/Los_Angeles" }, "created": "2015-06-04T04:01:32.000+0000", "updated": "2015-06-04T04:01:32.000+0000" }, { "id": "354402", "author": { "name": "kkolipaka", "key": "kkolipaka", "displayName": "Kondal Kolipaka", "active": false, "timeZone": "America/Los_Angeles" }, "body": "[~codexlabs] Can you please provide the below logs for further analysis.Please enable troubleshootting option from preferences before you do this.\r\nThis can find in Appcelerator Studio-> Preferences-> Studio-> TroubleShooting-> Select 'Debug Level' to 'All'-> Click 'Ok'\r\n\r\n1. Diagnostic Log: You can find in _Help-> Studio -> Run Diagnostic Test_\r\n2. Workspace Log: You can find in _Help-> Studio -> View Log File_\r\n\r\nAfter restarting studio, please capture these information.\r\n\r\n1. Look in windows registry for_ \"HKEY_CURRENT_USER\\Software\\Node.js”_ key with value “_InstallPath_\"\r\n2. Is node.exe located in Program Files ?\r\n_Program Files (x86)\\nodejs\\node.exe_\r\n_Program Files\\nodejs\\node.exe_\r\n\r\n3. Are you able to locate appcelerator.cmd file in user AppData directory. For example, C:\\Users\\Admin\\AppData\\Roaming\\npm\\appcelerator.cmda\r\n_%APPDATA%\\\\npm\\\\appcelerator.cmd_", "updateAuthor": { "name": "kkolipaka", "key": "kkolipaka", "displayName": "Kondal Kolipaka", "active": false, "timeZone": "America/Los_Angeles" }, "created": "2015-06-05T04:30:35.000+0000", "updated": "2015-06-05T04:30:35.000+0000" }, { "id": "364377", "author": { "name": "ahossain", "key": "ahossain", "displayName": "Amimul Hossain", "active": false, "timeZone": "Asia/Dhaka" }, "body": "Hello [~sophrinix], are you still facing this error in latest studio build 4.3.0. if so, can you manually install CLI in command prompt \r\n\r\nRun,\r\n\"npm install appcelerator -g\"\r\n\r\n\"appc setup\"\r\n\r\nReply with your findings, Thanks.", "updateAuthor": { "name": "ahossain", "key": "ahossain", "displayName": "Amimul Hossain", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2015-09-20T08:38:10.000+0000", "updated": "2015-09-22T09:00:08.000+0000" }, { "id": "364406", "author": { "name": "sophrinix", "key": "sophrinix", "displayName": "Andrew McElroy", "active": true, "timeZone": "America/Los_Angeles" }, "body": "I don't have reliable access to the windows instance that created this behavior. :-/ \r\n\r\nIf there isn't anyone else having this issue then go ahead and close it.\r\n\r\n", "updateAuthor": { "name": "sophrinix", "key": "sophrinix", "displayName": "Andrew McElroy", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2015-09-21T00:05:03.000+0000", "updated": "2015-09-21T00:05:03.000+0000" }, { "id": "368925", "author": { "name": "kkolipaka", "key": "kkolipaka", "displayName": "Kondal Kolipaka", "active": false, "timeZone": "America/Los_Angeles" }, "body": "TISTUD-7781 should have fixed this issue.", "updateAuthor": { "name": "kkolipaka", "key": "kkolipaka", "displayName": "Kondal Kolipaka", "active": false, "timeZone": "America/Los_Angeles" }, "created": "2015-11-04T04:06:36.000+0000", "updated": "2015-11-04T04:06:36.000+0000" } ], "maxResults": 9, "total": 9, "startAt": 0 } } }