{ "id": "145539", "key": "AC-1324", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "1", "description": "A fix for this issue is checked into the tree and tested.", "name": "Fixed" }, "resolutiondate": "2015-03-16T00:25:45.000+0000", "created": "2015-03-07T09:59:03.000+0000", "labels": [ "studio3" ], "versions": [], "issuelinks": [], "assignee": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "updated": "2016-03-08T07:37:43.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "14551", "name": "Studio", "description": "Please enter tickets related to Titanium Studio here." } ], "description": "When I hit the browse button MAC OS freezes.\r\nI can move the mouse cursor but no window react and\r\nno short cut works", "attachment": [ { "id": "54348", "filename": "Bildschirmfoto_2015-03-07_um_10_49_27.png", "author": { "name": "mBahl", "key": "mbahl", "displayName": "Michael Bahl", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2015-03-07T09:59:03.000+0000", "size": 110111, "mimeType": "image/png" } ], "flagged": false, "summary": "Can't access folder menu from Titanium Studio", "creator": { "name": "mBahl", "key": "mbahl", "displayName": "Michael Bahl", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "mBahl", "key": "mbahl", "displayName": "Michael Bahl", "active": true, "timeZone": "America/Los_Angeles" }, "environment": "MAC OS X 10.10.2\r\nStudio 3.4.1.201410281727", "comment": { "comments": [ { "id": "345412", "author": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "body": "Hi,\r\n\r\nYou could try the following steps:\r\n\r\n1. Try to create a new default app in studio, then run it, see if there is something wrong.\r\n2. if not, please try to re-install studio with fully following our doc. http://docs.appcelerator.com/platform/latest/#!/guide/Installation_and_Configuration\r\n3. If the above still can't fix your problem, please open your terminal, then type the following two commands, provide the outputs for both of them.\r\n 1) ti info\r\n 2) ti setup check\r\n\r\nRegards,\r\nShuo", "updateAuthor": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "created": "2015-03-09T00:38:06.000+0000", "updated": "2015-03-09T00:38:06.000+0000" }, { "id": "345987", "author": { "name": "mBahl", "key": "mbahl", "displayName": "Michael Bahl", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Reinstallaion works, but that is not the way to fix the cause of issues...\r\nI would like to know what was wrong ?\r\nHow I can prevet this issue ?", "updateAuthor": { "name": "mBahl", "key": "mbahl", "displayName": "Michael Bahl", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2015-03-13T21:01:30.000+0000", "updated": "2015-03-13T21:01:30.000+0000" } ], "maxResults": 2, "total": 2, "startAt": 0 } } }