{ "id": "144821", "key": "AC-1346", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "8", "description": "", "name": "Needs more info" }, "resolutiondate": "2015-08-22T06:43:51.000+0000", "created": "2015-02-16T18:48:42.000+0000", "labels": [], "versions": [], "issuelinks": [], "assignee": { "name": "shossain", "key": "shossain", "displayName": "Shak Hossain", "active": false, "timeZone": "America/Los_Angeles" }, "updated": "2016-03-08T07:37:45.000+0000", "status": { "description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.", "name": "Resolved", "id": "5", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [], "description": "h3. Steps to Reproduce\nTry to install on iMac.\nI get this error:\n\n'Computing SDK Info...' has encountered a problem\nAn internal error occurred during: 'Computing SDK Info...'\n java.lang.NullPointerException\n\n\n\nh3. Actual Result\nerror\n\nh3. Expected Result\ninstallation", "attachment": [ { "id": "54151", "filename": ".log", "author": { "name": "rodbrent", "key": "rodbrent", "displayName": "Rodney Murray", "active": true, "timeZone": "America/Havana" }, "created": "2015-02-16T18:48:43.000+0000", "size": 42514, "mimeType": "text/plain" }, { "id": "54152", "filename": "diagnostic9021700059539390196.log", "author": { "name": "rodbrent", "key": "rodbrent", "displayName": "Rodney Murray", "active": true, "timeZone": "America/Havana" }, "created": "2015-02-16T18:48:43.000+0000", "size": 2462, "mimeType": "text/plain" }, { "id": "54153", "filename": "Screen Shot 2015-02-13 at 4.40.24 PM.png", "author": { "name": "rodbrent", "key": "rodbrent", "displayName": "Rodney Murray", "active": true, "timeZone": "America/Havana" }, "created": "2015-02-16T18:48:44.000+0000", "size": 519238, "mimeType": "image/png" } ], "flagged": false, "summary": "Can't Install Titanium Studio", "creator": { "name": "rodbrent", "key": "rodbrent", "displayName": "Rodney Murray", "active": true, "timeZone": "America/Havana" }, "subtasks": [], "reporter": { "name": "rodbrent", "key": "rodbrent", "displayName": "Rodney Murray", "active": true, "timeZone": "America/Havana" }, "environment": "Titanium Studio 3.4.1", "comment": { "comments": [ { "id": "346474", "author": { "name": "rtlechuga", "key": "rtlechuga", "displayName": "Radamantis Torres-Lechuga", "active": false, "timeZone": "Asia/Dubai" }, "body": "[~rodbrent] Is this still an issue for you? Can you please try with the latest installer? If it's still an issue send us the information of your environment\r\n", "updateAuthor": { "name": "rtlechuga", "key": "rtlechuga", "displayName": "Radamantis Torres-Lechuga", "active": false, "timeZone": "Asia/Dubai" }, "created": "2015-03-18T23:47:32.000+0000", "updated": "2015-03-18T23:47:32.000+0000" } ], "maxResults": 1, "total": 1, "startAt": 0 } } }