{ "id": "147158", "key": "AC-1376", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "5", "description": "All attempts at reproducing this issue failed, or not enough information was available to reproduce the issue. Reading the code produces no clues as to why this behavior would occur. If more information appears later, please reopen the issue.", "name": "Cannot Reproduce" }, "resolutiondate": "2015-09-30T01:13:44.000+0000", "created": "2015-04-22T13:59:27.000+0000", "labels": [ "Android", "Galaxy", "SDK3.5.0", "Samsung", "crash", "crashes" ], "versions": [], "issuelinks": [], "assignee": { "name": "shossain", "key": "shossain", "displayName": "Shak Hossain", "active": false, "timeZone": "America/Los_Angeles" }, "updated": "2016-03-08T07:37:47.000+0000", "status": { "description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.", "name": "Resolved", "id": "5", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "14544", "name": "Alloy", "description": "Please enter tickets related to the Alloy here." }, { "id": "14548", "name": "Titanium SDK & CLI", "description": "Please enter tickets related to the MobileSDK here." } ], "description": "Attempting to build a view after an image is taken on many Samsung devices, the app will crash. The crash will occur almost every time on the Galaxy S5, though it will occasionally work.\r\n\r\nThe crash is somehow linked to the Samsung stock camera app as the crash does not occur if the user uses a different camera app(Google Camera for example) to take the picture.\r\n\r\nWe have recreated the crash on the Samsung Galaxy Tab S 8.9(Less frequent) and the Samsung Galaxy S5 in house, and error logs collected from Google Play indicate the issue seems to also be present on the Note series as well as the Galaxy S4(probably any Samsung device using the current camera app).", "attachment": [ { "id": "55029", "filename": "index.js", "author": { "name": "cliff_stander", "key": "cliff_stander", "displayName": "Mike Stancliffe", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2015-04-22T13:59:27.000+0000", "size": 1477, "mimeType": "text/javascript" }, { "id": "55028", "filename": "index.xml", "author": { "name": "cliff_stander", "key": "cliff_stander", "displayName": "Mike Stancliffe", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2015-04-22T13:59:27.000+0000", "size": 273, "mimeType": "text/xml" } ], "flagged": false, "summary": "Crash related to camera app on Samsung devices", "creator": { "name": "cliff_stander", "key": "cliff_stander", "displayName": "Mike Stancliffe", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "cliff_stander", "key": "cliff_stander", "displayName": "Mike Stancliffe", "active": true, "timeZone": "America/Los_Angeles" }, "environment": "Titanium 3.5.1GA\r\nAndroid 4.4.4, 5.0.2\r\nSamsung Galaxy S5, Samsung Tab S 8.9", "comment": { "comments": [ { "id": "361373", "author": { "name": "hmrida", "key": "hmrida", "displayName": "Harish Mridha", "active": true, "timeZone": "Asia/Dhaka" }, "body": "Hi ,\r\nI tested the issue you reported. It looks like the feature \"Camera app on Samsung devices\" .\r\nCamera apps working fine for me on following devices . \r\n*Tested Android Devices*\r\n{code}\r\nSCH-I535 (Samsung S3)\r\n ID = 1b1b42dd\r\n State = device\r\n SDK Version = 4.3 (android-18)\r\n ABIs = armeabi-v7a, armeabi\r\nNexus 7\r\n ID = 07b926cf\r\n SDK Version = 5.1.1 (android-22)\r\n ABIs = armeabi-v7a, armeabi, armeabi-v7a,armeabi, armeabi-v7a,armeabi, \r\nSM-T210R(Samsung Tab)\r\n ID = 4100e501961b8000\r\n State = device\r\n SDK Version = 4.4.2 (android-19)\r\n ABIs = armeabi-v7a, armeabi\r\n\r\niris503\r\n ID = 0123456789ABCDEF\r\n State = device\r\n SDK Version = 4.2.2 (android-17)\r\n ABIs = armeabi-v7a, armeabi\r\n{code}\r\n\r\nI tested this using the studio build: 4.1.1.201507141126 and TiSDK 4.1.0 GA\r\nThnaks", "updateAuthor": { "name": "shossain", "key": "shossain", "displayName": "Shak Hossain", "active": false, "timeZone": "America/Los_Angeles" }, "created": "2015-08-27T06:39:52.000+0000", "updated": "2015-09-30T01:13:37.000+0000" } ], "maxResults": 1, "total": 1, "startAt": 0 } } }