{ "id": "148207", "key": "AC-139", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "7", "description": "", "name": "Invalid" }, "resolutiondate": "2015-11-14T01:30:41.000+0000", "created": "2015-05-26T12:22:12.000+0000", "labels": [ "dell", "windows", "windows-8", "windows8" ], "versions": [], "issuelinks": [], "assignee": { "name": "shossain", "key": "shossain", "displayName": "Shak Hossain", "active": false, "timeZone": "America/Los_Angeles" }, "updated": "2015-11-14T01:30:41.000+0000", "status": { "description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.", "name": "Resolved", "id": "5", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [], "description": "I just installed the latest launch from Appcelerator saying that it has many new features and name is changed from Titanium Studio to Appcelerator Studio. But unfortunately it is not even starting. My Dell Latitude 3440 Laptop is purchased yesterday. Prior to that I was using HP laptop and everything was working fine on previous version (Titanium Studio). Killed it from Task Manager several times and waited for even 1 hour, but no luck. Studio not even loads and stuck at its splash screen.\r\n\r\nPlease resolve the issue.\r\n\r\nTask Manager Screenshot - http://i.imgur.com/aMX3h1T.png\r\n\r\n\r\n", "attachment": [], "flagged": false, "summary": "Newly Launched Appcelerator Studio 4 is not starting on Windows 8.1/i5/8GB RAM", "creator": { "name": "mohansingh", "key": "mohansingh", "displayName": "Mohan Singh", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "mohansingh", "key": "mohansingh", "displayName": "Mohan Singh", "active": true, "timeZone": "America/Los_Angeles" }, "environment": "Dell Latitude 3440\r\nIntel i5\r\n8 GB RAM\r\n500GB HDD\r\nWindows 8.1 Pro\r\nJava Installed by Appcelerator Studio itself", "comment": { "comments": [ { "id": "353492", "author": { "name": "mohansingh", "key": "mohansingh", "displayName": "Mohan Singh", "active": true, "timeZone": "America/Los_Angeles" }, "body": "please resolve asap", "updateAuthor": { "name": "mohansingh", "key": "mohansingh", "displayName": "Mohan Singh", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2015-05-26T12:26:13.000+0000", "updated": "2015-05-26T12:26:13.000+0000" }, { "id": "353493", "author": { "name": "mohansingh", "key": "mohansingh", "displayName": "Mohan Singh", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Issue resolved. I was using the project folder inside OneDrive. Now I have made it to local.", "updateAuthor": { "name": "mohansingh", "key": "mohansingh", "displayName": "Mohan Singh", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2015-05-26T12:28:14.000+0000", "updated": "2015-05-26T12:28:14.000+0000" } ], "maxResults": 3, "total": 3, "startAt": 0 } } }