{
	"id": "148210",
	"key": "AC-140",
	"fields": {
		"issuetype": {
			"id": "1",
			"description": "A problem which impairs or prevents the functions of the product.",
			"name": "Bug",
			"subtask": false
		},
		"project": {
			"id": "12217",
			"key": "AC",
			"name": "Appcelerator - INBOX",
			"projectCategory": {
				"id": "10000",
				"description": "",
				"name": "Customer Service"
			}
		},
		"resolution": {
			"id": "11",
			"description": "Is not a bug in our product",
			"name": "Not Our Bug"
		},
		"resolutiondate": "2015-12-08T09:23:20.000+0000",
		"created": "2015-05-26T14:11:48.000+0000",
		"labels": [
			"osx",
			"studio4"
		],
		"versions": [],
		"issuelinks": [],
		"assignee": {
			"name": "mrahman",
			"key": "mrahman",
			"displayName": "Mostafizur Rahman",
			"active": true,
			"timeZone": "Asia/Dhaka"
		},
		"updated": "2015-12-08T09:23:20.000+0000",
		"status": {
			"description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.",
			"name": "Resolved",
			"id": "5",
			"statusCategory": {
				"id": 3,
				"key": "done",
				"colorName": "green",
				"name": "Done"
			}
		},
		"components": [
			{
				"id": "14551",
				"name": "Studio",
				"description": "Please enter tickets related to Titanium Studio here."
			}
		],
		"description": "After installing the new appcelerator studio, I got an update message for the code analyzer. Clicking install, it poped a dialog to enter my \"system password\". However the username is wrong (grebulon) and grayed out so I cannot change it. (see attachment)\r\nI guess I'm supposed to enter my mac user name, which is not grebulon. Not sure where it gets the user name from and what I should do to change it.",
		"attachment": [
			{
				"id": "55599",
				"filename": "appcelerator_studio.png",
				"author": {
					"name": "buddyguards",
					"key": "buddyguards",
					"displayName": "grebulon",
					"active": true,
					"timeZone": "Asia/Jerusalem"
				},
				"created": "2015-05-26T14:08:29.000+0000",
				"size": 87717,
				"mimeType": "image/png"
			}
		],
		"flagged": false,
		"summary": "Can't update Appcelerator Studio on Mac - username is wrong",
		"creator": {
			"name": "buddyguards",
			"key": "buddyguards",
			"displayName": "grebulon",
			"active": true,
			"timeZone": "Asia/Jerusalem"
		},
		"subtasks": [],
		"reporter": {
			"name": "buddyguards",
			"key": "buddyguards",
			"displayName": "grebulon",
			"active": true,
			"timeZone": "Asia/Jerusalem"
		},
		"environment": "Mac OSX\r\nAppcelerator Studio, build: 4.0.0.201505202026\r\nBuild: jenkins-appcelerator-rcp-master-309 (origin/master)\r\nDate: 20 May 2015, 20:27:42",
		"comment": {
			"comments": [
				{
					"id": "353568",
					"author": {
						"name": "pinnamuri",
						"key": "pinnamuri",
						"displayName": "Praveen Innamuri",
						"active": false,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Did you try providing the system (sudo) password in the dialog and verify whether that would help you to install dependencies? Studio tries to fetch the username from the underlying platform, and if that fails for any reason, then it gets the username using the {{whoami}} command, and that's exactly what you see in the dialog.\r\n\r\nPlease provide us the workspace logs, if Studio fails to handle the system/sudo password in the update prompt dialog.",
					"updateAuthor": {
						"name": "pinnamuri",
						"key": "pinnamuri",
						"displayName": "Praveen Innamuri",
						"active": false,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2015-05-26T21:53:20.000+0000",
					"updated": "2015-05-26T21:53:20.000+0000"
				},
				{
					"id": "353618",
					"author": {
						"name": "buddyguards",
						"key": "buddyguards",
						"displayName": "grebulon",
						"active": true,
						"timeZone": "Asia/Jerusalem"
					},
					"body": "Please, I'm not that dumb. Of course I tried the sudo password, and whoami returns my real osx username which is NOT grebulon.\r\n\"Studio tries to fetch the username from the underlying platform\" - well, it does that wrong.\r\nJust leave the user name field enabled and let the user change the name if he wants to.\r\nI'm not posting the studio logs here, so give me an email to which to send it.",
					"updateAuthor": {
						"name": "buddyguards",
						"key": "buddyguards",
						"displayName": "grebulon",
						"active": true,
						"timeZone": "Asia/Jerusalem"
					},
					"created": "2015-05-27T06:50:11.000+0000",
					"updated": "2015-05-27T06:50:11.000+0000"
				},
				{
					"id": "353626",
					"author": {
						"name": "buddyguards",
						"key": "buddyguards",
						"displayName": "grebulon",
						"active": true,
						"timeZone": "Asia/Jerusalem"
					},
					"body": "After some more searching, I found that the dialog shows my Full Name as indicated in the Users and Group preference dialog. You should put the user name not the full name, and in any case, leave the user name enabled in the dialog.",
					"updateAuthor": {
						"name": "buddyguards",
						"key": "buddyguards",
						"displayName": "grebulon",
						"active": true,
						"timeZone": "Asia/Jerusalem"
					},
					"created": "2015-05-27T08:16:26.000+0000",
					"updated": "2015-05-27T08:16:26.000+0000"
				},
				{
					"id": "364381",
					"author": {
						"name": "ahossain",
						"key": "ahossain",
						"displayName": "Amimul Hossain",
						"active": false,
						"timeZone": "Asia/Dhaka"
					},
					"body": "Hello [~buddyguards], are you still facing the problem in latest studio build 4.3.0? You can manually install Code analyzer\r\n Using NPM \"sudo npm install -g titanium-code-processor\". Reply with your needs, Thanks.",
					"updateAuthor": {
						"name": "ahossain",
						"key": "ahossain",
						"displayName": "Amimul Hossain",
						"active": false,
						"timeZone": "Asia/Dhaka"
					},
					"created": "2015-09-20T09:44:17.000+0000",
					"updated": "2015-09-22T09:01:22.000+0000"
				},
				{
					"id": "364382",
					"author": {
						"name": "buddyguards",
						"key": "buddyguards",
						"displayName": "grebulon",
						"active": true,
						"timeZone": "Asia/Jerusalem"
					},
					"body": "I've worked around that as mentioned in the comment above, by changing my full name in the Mac preferences. Still the bugfix should be to enable the user name field.",
					"updateAuthor": {
						"name": "buddyguards",
						"key": "buddyguards",
						"displayName": "grebulon",
						"active": true,
						"timeZone": "Asia/Jerusalem"
					},
					"created": "2015-09-20T09:48:24.000+0000",
					"updated": "2015-09-20T09:48:24.000+0000"
				}
			],
			"maxResults": 5,
			"total": 5,
			"startAt": 0
		}
	}
}