{ "id": "134006", "key": "AC-1436", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "8", "description": "", "name": "Needs more info" }, "resolutiondate": "2014-08-20T23:17:02.000+0000", "created": "2014-08-01T00:15:06.000+0000", "labels": [ "TCSupportTriage" ], "versions": [], "issuelinks": [], "assignee": { "name": "mpmiranda", "key": "mpmiranda", "displayName": "Mauro Parra-Miranda", "active": true, "timeZone": "America/Mexico_City" }, "updated": "2016-03-08T07:37:51.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [], "description": "h3. Steps to Reproduce\nTitanium Studio loads just fine. When I try to do the updates to get Node.js and such as that, I have tried several times and it starts to update and then just quits after about 20 seconds. Please help. Thank you much. Paul Kindschi.\n\nh3. Actual Result\nThe result is the Updates quit after about 20 seconds and don't complete. \n\nh3. Expected Result\nThe Updates should complete.", "attachment": [ { "id": "50168", "filename": ".log", "author": { "name": "kindschip@gmail.com", "key": "kindschip@gmail.com", "displayName": "Paul Kindschi", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-08-01T00:15:08.000+0000", "size": 27734, "mimeType": "text/plain" }, { "id": "50169", "filename": "diagnostic1999280811537612079.log", "author": { "name": "kindschip@gmail.com", "key": "kindschip@gmail.com", "displayName": "Paul Kindschi", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-08-01T00:15:09.000+0000", "size": 2050, "mimeType": "text/plain" } ], "flagged": false, "summary": "can't run Titanium Updates - running on Virtual Box - with Mavericks OS X", "creator": { "name": "kindschip@gmail.com", "key": "kindschip@gmail.com", "displayName": "Paul Kindschi", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "kindschip@gmail.com", "key": "kindschip@gmail.com", "displayName": "Paul Kindschi", "active": true, "timeZone": "America/Los_Angeles" }, "environment": "Titanium Studio 3.3.0", "comment": { "comments": [ { "id": "317194", "author": { "name": "mpmiranda", "key": "mpmiranda", "displayName": "Mauro Parra-Miranda", "active": true, "timeZone": "America/Mexico_City" }, "body": "Hello,\r\nafter the error, please go to Ti Studio's Help menu -> Studio -> View log and paste the content here.\r\n\r\nBest Regards,\r\nMauro ", "updateAuthor": { "name": "mpmiranda", "key": "mpmiranda", "displayName": "Mauro Parra-Miranda", "active": true, "timeZone": "America/Mexico_City" }, "created": "2014-08-06T00:04:37.000+0000", "updated": "2014-08-06T00:04:37.000+0000" }, { "id": "319585", "author": { "name": "mpmiranda", "key": "mpmiranda", "displayName": "Mauro Parra-Miranda", "active": true, "timeZone": "America/Mexico_City" }, "body": "Will reopen if the reporter provides the required information. ", "updateAuthor": { "name": "mpmiranda", "key": "mpmiranda", "displayName": "Mauro Parra-Miranda", "active": true, "timeZone": "America/Mexico_City" }, "created": "2014-08-20T23:17:02.000+0000", "updated": "2014-08-20T23:17:02.000+0000" } ], "maxResults": 2, "total": 2, "startAt": 0 } } }