{
	"id": "137123",
	"key": "AC-1450",
	"fields": {
		"issuetype": {
			"id": "1",
			"description": "A problem which impairs or prevents the functions of the product.",
			"name": "Bug",
			"subtask": false
		},
		"project": {
			"id": "12217",
			"key": "AC",
			"name": "Appcelerator - INBOX",
			"projectCategory": {
				"id": "10000",
				"description": "",
				"name": "Customer Service"
			}
		},
		"resolution": {
			"id": "5",
			"description": "All attempts at reproducing this issue failed, or not enough information was available to reproduce the issue. Reading the code produces no clues as to why this behavior would occur. If more information appears later, please reopen the issue.",
			"name": "Cannot Reproduce"
		},
		"resolutiondate": "2014-11-05T00:55:15.000+0000",
		"created": "2014-09-24T18:58:31.000+0000",
		"labels": [
			"TCSupportTriage"
		],
		"versions": [],
		"issuelinks": [],
		"assignee": {
			"name": "mpmiranda",
			"key": "mpmiranda",
			"displayName": "Mauro Parra-Miranda",
			"active": true,
			"timeZone": "America/Mexico_City"
		},
		"updated": "2016-03-08T07:37:53.000+0000",
		"status": {
			"description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.",
			"name": "Closed",
			"id": "6",
			"statusCategory": {
				"id": 3,
				"key": "done",
				"colorName": "green",
				"name": "Done"
			}
		},
		"components": [],
		"description": "h3. Steps to Reproduce\nWhile trying to configure the Android SDK, it installs the updates to the studio and then the updates fail.\n\nh3. Actual Result\nI can't get the Studio update installed and the Android SDK is not installed.\n\nh3. Expected Result\nUpdates to install and Android SDK to be installed.",
		"attachment": [
			{
				"id": "51580",
				"filename": ".log",
				"author": {
					"name": "ronaldpaulmc",
					"key": "ronaldpaulmc",
					"displayName": "Ronald Paul",
					"active": true,
					"timeZone": "America/Los_Angeles"
				},
				"created": "2014-09-24T18:58:32.000+0000",
				"size": 4738,
				"mimeType": "text/plain"
			},
			{
				"id": "51581",
				"filename": "diagnostic112671646342808427.log",
				"author": {
					"name": "ronaldpaulmc",
					"key": "ronaldpaulmc",
					"displayName": "Ronald Paul",
					"active": true,
					"timeZone": "America/Los_Angeles"
				},
				"created": "2014-09-24T18:58:41.000+0000",
				"size": 5698,
				"mimeType": "text/plain"
			},
			{
				"id": "51630",
				"filename": "titanium_error.rtf",
				"author": {
					"name": "ronaldpaulmc",
					"key": "ronaldpaulmc",
					"displayName": "Ronald Paul",
					"active": true,
					"timeZone": "America/Los_Angeles"
				},
				"created": "2014-09-26T00:25:27.000+0000",
				"size": 2256167,
				"mimeType": "application/msword"
			}
		],
		"flagged": false,
		"summary": "Installing Titanium Updates",
		"creator": {
			"name": "ronaldpaulmc",
			"key": "ronaldpaulmc",
			"displayName": "Ronald Paul",
			"active": true,
			"timeZone": "America/Los_Angeles"
		},
		"subtasks": [],
		"reporter": {
			"name": "ronaldpaulmc",
			"key": "ronaldpaulmc",
			"displayName": "Ronald Paul",
			"active": true,
			"timeZone": "America/Los_Angeles"
		},
		"environment": "Titanium Studio 3.3.0",
		"comment": {
			"comments": [
				{
					"id": "325736",
					"author": {
						"name": "mpmiranda",
						"key": "mpmiranda",
						"displayName": "Mauro Parra-Miranda",
						"active": true,
						"timeZone": "America/Mexico_City"
					},
					"body": "Hello,\r\naccording to your log: \r\n\r\n1. your NodeJS Package Manager is broken or non-existent. \r\n2. Your JAVE_HOME is not defined. \r\n\r\nLooks like you have a broken environment. Please remove Ti Studio and reinstall the latest. \r\n\r\nBest Regards!",
					"updateAuthor": {
						"name": "mpmiranda",
						"key": "mpmiranda",
						"displayName": "Mauro Parra-Miranda",
						"active": true,
						"timeZone": "America/Mexico_City"
					},
					"created": "2014-09-25T22:07:42.000+0000",
					"updated": "2014-09-25T22:07:42.000+0000"
				},
				{
					"id": "325785",
					"author": {
						"name": "ronaldpaulmc",
						"key": "ronaldpaulmc",
						"displayName": "Ronald Paul",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "So I uninstallled Titanium and all the java stuff. I then reinstalled jdk-8u20-windows-x64.exe, followed by Titanium.\r\n\r\nNow Titanium doesn't come up I get a error screen: see the attached 'titanium_errot.rtf'\r\n\r\n",
					"updateAuthor": {
						"name": "ronaldpaulmc",
						"key": "ronaldpaulmc",
						"displayName": "Ronald Paul",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2014-09-26T00:25:59.000+0000",
					"updated": "2014-09-26T00:26:48.000+0000"
				},
				{
					"id": "330770",
					"author": {
						"name": "mpmiranda",
						"key": "mpmiranda",
						"displayName": "Mauro Parra-Miranda",
						"active": true,
						"timeZone": "America/Mexico_City"
					},
					"body": "Hello [~ronaldpaulmc]:\r\n\r\nYour log is empty.  But I know why is failing. Plesse read the pre-requisites docs: http://docs.appcelerator.com/titanium/latest/#!/guide/Prerequisites-section-29004873_Prerequisites-JavaDevelopmentKit \r\n\r\nJDK 64 bits in Windows is NOT supported. \r\n\r\nBest Regards,\r\nMauro ",
					"updateAuthor": {
						"name": "mpmiranda",
						"key": "mpmiranda",
						"displayName": "Mauro Parra-Miranda",
						"active": true,
						"timeZone": "America/Mexico_City"
					},
					"created": "2014-11-05T00:55:15.000+0000",
					"updated": "2014-11-05T00:55:15.000+0000"
				}
			],
			"maxResults": 3,
			"total": 3,
			"startAt": 0
		}
	}
}