{
	"id": "136177",
	"key": "AC-1490",
	"fields": {
		"issuetype": {
			"id": "1",
			"description": "A problem which impairs or prevents the functions of the product.",
			"name": "Bug",
			"subtask": false
		},
		"project": {
			"id": "12217",
			"key": "AC",
			"name": "Appcelerator - INBOX",
			"projectCategory": {
				"id": "10000",
				"description": "",
				"name": "Customer Service"
			}
		},
		"resolution": {
			"id": "8",
			"description": "",
			"name": "Needs more info"
		},
		"resolutiondate": "2015-09-30T07:17:50.000+0000",
		"created": "2014-09-05T21:50:08.000+0000",
		"labels": [],
		"versions": [],
		"issuelinks": [],
		"assignee": {
			"name": "mrahman",
			"key": "mrahman",
			"displayName": "Mostafizur Rahman",
			"active": true,
			"timeZone": "Asia/Dhaka"
		},
		"updated": "2016-03-08T07:37:56.000+0000",
		"status": {
			"description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.",
			"name": "Resolved",
			"id": "5",
			"statusCategory": {
				"id": 3,
				"key": "done",
				"colorName": "green",
				"name": "Done"
			}
		},
		"components": [
			{
				"id": "14551",
				"name": "Studio",
				"description": "Please enter tickets related to Titanium Studio here."
			}
		],
		"description": "Error encountered during update\r\nAn error occurred while uninstalling\r\nsession context was:(profile=profile, phase=org.eclipse.equinox.internal.p2.engine.phases.Uninstall, operand=[R]com.appcelerator.titanium.feature.rcp_root 3.2.3.201404290739-837YFA8FFBdX_z0Kz0x6oEDEGA48 --> null, action=org.eclipse.equinox.internal.p2.touchpoint.natives.actions.CleanupzipAction).\r\nBackup of file /opt/titanium-studio/configuration/.settings/org.eclipse.equinox.p2.metadata.repository.prefs failed.\r\nFile that was copied to backup could not be deleted: /opt/titanium-studio/configuration/.settings/org.eclipse.equinox.p2.metadata.repository.prefs",
		"attachment": [],
		"flagged": false,
		"summary": "Titanium studio won't update to 3.4.0 beta",
		"creator": {
			"name": "s.stefanek",
			"key": "s.stefanek",
			"displayName": "Szymon Tomasz Stefanek",
			"active": true,
			"timeZone": "America/Los_Angeles"
		},
		"subtasks": [],
		"reporter": {
			"name": "s.stefanek",
			"key": "s.stefanek",
			"displayName": "Szymon Tomasz Stefanek",
			"active": true,
			"timeZone": "America/Los_Angeles"
		},
		"environment": "Linux\r\nUbuntu 13.04",
		"comment": {
			"comments": [
				{
					"id": "322145",
					"author": {
						"name": "s.stefanek",
						"key": "s.stefanek",
						"displayName": "Szymon Tomasz Stefanek",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Deleting the file manually doesn't fix the issue.",
					"updateAuthor": {
						"name": "s.stefanek",
						"key": "s.stefanek",
						"displayName": "Szymon Tomasz Stefanek",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2014-09-05T21:51:20.000+0000",
					"updated": "2014-09-05T21:51:20.000+0000"
				},
				{
					"id": "324063",
					"author": {
						"name": "ingo",
						"key": "ingo",
						"displayName": "Ingo Muschenetz",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Have you tried this more recently?",
					"updateAuthor": {
						"name": "ingo",
						"key": "ingo",
						"displayName": "Ingo Muschenetz",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2014-09-16T21:22:25.000+0000",
					"updated": "2014-09-16T21:22:25.000+0000"
				},
				{
					"id": "343430",
					"author": {
						"name": "s.stefanek",
						"key": "s.stefanek",
						"displayName": "Szymon Tomasz Stefanek",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Yes. The problem happens also with the update to 3.5.0.\r\n\r\nError encountered during update\r\nAn error occurred while uninstalling\r\nsession context was:(profile=profile, phase=org.eclipse.equinox.internal.p2.engine.phases.Uninstall, operand=[R]com.appcelerator.titanium.feature.rcp_root 3.4.0.201409261227-827bFA2FF7cLVuUtuFNtX8GB189I --> null, action=org.eclipse.equinox.internal.p2.touchpoint.natives.actions.CleanupzipAction).\r\nBackup of file /opt/titanium-studio/configuration/.settings/org.eclipse.equinox.p2.metadata.repository.prefs failed.\r\nFile that was copied to backup could not be deleted: /opt/titanium-studio/configuration/.settings/org.eclipse.equinox.p2.metadata.repository.prefs\r\n\r\nRestarting Titanium Studio as root and performing the update seems to work.\r\n",
					"updateAuthor": {
						"name": "s.stefanek",
						"key": "s.stefanek",
						"displayName": "Szymon Tomasz Stefanek",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2015-02-14T08:17:01.000+0000",
					"updated": "2015-02-14T08:17:01.000+0000"
				},
				{
					"id": "350519",
					"author": {
						"name": "fokkezb",
						"key": "fokke",
						"displayName": "Fokke Zandbergen",
						"active": true,
						"timeZone": "Europe/Amsterdam"
					},
					"body": "This issue also happens with update to 4.0.0\r\n\r\nhttps://community.appcelerator.com/topic/220/studio-update-windows-error",
					"updateAuthor": {
						"name": "fokkezb",
						"key": "fokke",
						"displayName": "Fokke Zandbergen",
						"active": true,
						"timeZone": "Europe/Amsterdam"
					},
					"created": "2015-04-23T08:46:11.000+0000",
					"updated": "2015-04-23T08:46:11.000+0000"
				},
				{
					"id": "350521",
					"author": {
						"name": "ingo",
						"key": "ingo",
						"displayName": "Ingo Muschenetz",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "[~fokkezb] I believe the issue is people installed as administrator, and then need to update as administrator. It appears to be a permission issue. \"Restarting Titanium Studio as root and performing the update seems to work.\"",
					"updateAuthor": {
						"name": "ingo",
						"key": "ingo",
						"displayName": "Ingo Muschenetz",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2015-04-23T08:50:17.000+0000",
					"updated": "2015-04-23T08:50:17.000+0000"
				},
				{
					"id": "350527",
					"author": {
						"name": "fokkezb",
						"key": "fokke",
						"displayName": "Fokke Zandbergen",
						"active": true,
						"timeZone": "Europe/Amsterdam"
					},
					"body": "So could we inform users about that when we don't have permission to delete that file? Suggest them to start Studio as root?",
					"updateAuthor": {
						"name": "fokkezb",
						"key": "fokke",
						"displayName": "Fokke Zandbergen",
						"active": true,
						"timeZone": "Europe/Amsterdam"
					},
					"created": "2015-04-23T09:44:28.000+0000",
					"updated": "2015-04-23T09:44:28.000+0000"
				},
				{
					"id": "350544",
					"author": {
						"name": "ingo",
						"key": "ingo",
						"displayName": "Ingo Muschenetz",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "I don't know if that's the _only_ file that will cause that problem [~cwilliams], thoughts?",
					"updateAuthor": {
						"name": "ingo",
						"key": "ingo",
						"displayName": "Ingo Muschenetz",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2015-04-23T13:45:51.000+0000",
					"updated": "2015-04-23T13:45:51.000+0000"
				}
			],
			"maxResults": 9,
			"total": 9,
			"startAt": 0
		}
	}
}