{
	"id": "146366",
	"key": "AC-1514",
	"fields": {
		"issuetype": {
			"id": "1",
			"description": "A problem which impairs or prevents the functions of the product.",
			"name": "Bug",
			"subtask": false
		},
		"project": {
			"id": "12217",
			"key": "AC",
			"name": "Appcelerator - INBOX",
			"projectCategory": {
				"id": "10000",
				"description": "",
				"name": "Customer Service"
			}
		},
		"resolution": {
			"id": "1",
			"description": "A fix for this issue is checked into the tree and tested.",
			"name": "Fixed"
		},
		"resolutiondate": "2015-04-16T07:27:25.000+0000",
		"created": "2015-03-28T22:23:10.000+0000",
		"labels": [
			"acs",
			"undefined"
		],
		"versions": [],
		"issuelinks": [],
		"assignee": {
			"name": "sliang",
			"key": "sliang",
			"displayName": "Shuo Liang",
			"active": true,
			"timeZone": "Asia/Harbin"
		},
		"updated": "2016-03-08T07:37:58.000+0000",
		"status": {
			"description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.",
			"name": "Resolved",
			"id": "5",
			"statusCategory": {
				"id": 3,
				"key": "done",
				"colorName": "green",
				"name": "Done"
			}
		},
		"components": [],
		"description": "A strange and serious problem detected some days ago: some of my existing data in ACS appears with \"undefined\" ids, which is impossible due that I can't change it.\r\n\r\nIs there any issue related this? I cannot edit or delete them because are undefined. \r\n\r\nThree of my projects are affected by this issue. What the hell means this? I cannot manage those data because I can't access them! It's really a serious problem.\r\n\r\nIt happens on a Custom Object, named *Messages* (I know there is a legacy object named Messages, but there is no restrictions about the name of Custom Objects, or it is?\r\n\r\nI need some help with this...",
		"attachment": [
			{
				"id": "54682",
				"filename": "Snap1.jpg",
				"author": {
					"name": "mcvendrell",
					"key": "mcvendrell",
					"displayName": "Manuel Conde Vendrell",
					"active": true,
					"timeZone": "Europe/Madrid"
				},
				"created": "2015-03-28T22:23:10.000+0000",
				"size": 65822,
				"mimeType": "image/jpeg"
			},
			{
				"id": "54683",
				"filename": "Snap2.jpg",
				"author": {
					"name": "mcvendrell",
					"key": "mcvendrell",
					"displayName": "Manuel Conde Vendrell",
					"active": true,
					"timeZone": "Europe/Madrid"
				},
				"created": "2015-03-28T22:23:10.000+0000",
				"size": 21942,
				"mimeType": "image/jpeg"
			}
		],
		"flagged": false,
		"summary": "ACS data corrupted",
		"creator": {
			"name": "mcvendrell",
			"key": "mcvendrell",
			"displayName": "Manuel Conde Vendrell",
			"active": true,
			"timeZone": "Europe/Madrid"
		},
		"subtasks": [],
		"reporter": {
			"name": "mcvendrell",
			"key": "mcvendrell",
			"displayName": "Manuel Conde Vendrell",
			"active": true,
			"timeZone": "Europe/Madrid"
		},
		"environment": "Current Node ACS (free version)",
		"comment": {
			"comments": [
				{
					"id": "349278",
					"author": {
						"name": "mcvendrell",
						"key": "mcvendrell",
						"displayName": "Manuel Conde Vendrell",
						"active": true,
						"timeZone": "Europe/Madrid"
					},
					"body": "15 days after this issue and no comments? This is really a serious problem, I can't remove/update any of those undefined items!!",
					"updateAuthor": {
						"name": "mcvendrell",
						"key": "mcvendrell",
						"displayName": "Manuel Conde Vendrell",
						"active": true,
						"timeZone": "Europe/Madrid"
					},
					"created": "2015-04-13T07:32:59.000+0000",
					"updated": "2015-04-13T07:32:59.000+0000"
				},
				{
					"id": "349446",
					"author": {
						"name": "sliang",
						"key": "sliang",
						"displayName": "Shuo Liang",
						"active": true,
						"timeZone": "Asia/Harbin"
					},
					"body": "Please provide your app key, we can check it from our backend. For security reason, please send it to my email: sliang@appcelerator.com\r\n\r\nOn the other hand, please try to use curl command to query those custom objects, see if you can get correct data.http://docs.appcelerator.com/arrowdb/latest/#!/api/CustomObjects-method-query",
					"updateAuthor": {
						"name": "sliang",
						"key": "sliang",
						"displayName": "Shuo Liang",
						"active": true,
						"timeZone": "Asia/Harbin"
					},
					"created": "2015-04-14T09:38:55.000+0000",
					"updated": "2015-04-14T09:38:55.000+0000"
				},
				{
					"id": "349448",
					"author": {
						"name": "mcvendrell",
						"key": "mcvendrell",
						"displayName": "Manuel Conde Vendrell",
						"active": true,
						"timeZone": "Europe/Madrid"
					},
					"body": "Done, thanks.\r\n\r\nI got data from ACS.Custom.query() method (in Node) and from curl command: same results, ID is \"undefined\" in some records and not in others, just like you can see in the ACS console.",
					"updateAuthor": {
						"name": "mcvendrell",
						"key": "mcvendrell",
						"displayName": "Manuel Conde Vendrell",
						"active": true,
						"timeZone": "Europe/Madrid"
					},
					"created": "2015-04-14T10:01:41.000+0000",
					"updated": "2015-04-14T10:01:41.000+0000"
				},
				{
					"id": "349449",
					"author": {
						"name": "sliang",
						"key": "sliang",
						"displayName": "Shuo Liang",
						"active": true,
						"timeZone": "Asia/Harbin"
					},
					"body": "Hi,\r\n\r\nThis issue is a little complex. And I will file a bug to cloud team, see if there is something they can do.\r\n\r\nRegards,\r\nShuo",
					"updateAuthor": {
						"name": "sliang",
						"key": "sliang",
						"displayName": "Shuo Liang",
						"active": true,
						"timeZone": "Asia/Harbin"
					},
					"created": "2015-04-14T10:24:16.000+0000",
					"updated": "2015-04-14T10:24:16.000+0000"
				},
				{
					"id": "349629",
					"author": {
						"name": "sliang",
						"key": "sliang",
						"displayName": "Shuo Liang",
						"active": true,
						"timeZone": "Asia/Harbin"
					},
					"body": "Hi,\r\n\r\nThe problem should be fixed now. Would you please confirm that from your side. \r\n\r\nRegards,\r\nShuo",
					"updateAuthor": {
						"name": "sliang",
						"key": "sliang",
						"displayName": "Shuo Liang",
						"active": true,
						"timeZone": "Asia/Harbin"
					},
					"created": "2015-04-15T03:57:13.000+0000",
					"updated": "2015-04-15T03:57:13.000+0000"
				},
				{
					"id": "349652",
					"author": {
						"name": "mcvendrell",
						"key": "mcvendrell",
						"displayName": "Manuel Conde Vendrell",
						"active": true,
						"timeZone": "Europe/Madrid"
					},
					"body": "Hi Shuo, that's right, now I have again IDs for all my records... in the production side and for the project I gave you the APP Key.\r\n\r\nI will pass you the other App Keys to your email so you can fix them also. Could you explain a bit here (or to my email) what was the problem and if it can happen again?\r\n\r\nAnd thank you for your help. :)",
					"updateAuthor": {
						"name": "mcvendrell",
						"key": "mcvendrell",
						"displayName": "Manuel Conde Vendrell",
						"active": true,
						"timeZone": "Europe/Madrid"
					},
					"created": "2015-04-15T07:17:23.000+0000",
					"updated": "2015-04-15T07:30:30.000+0000"
				},
				{
					"id": "349765",
					"author": {
						"name": "sliang",
						"key": "sliang",
						"displayName": "Shuo Liang",
						"active": true,
						"timeZone": "Asia/Harbin"
					},
					"body": "Hi\r\n\r\nProblem should be fixed on your three apps (both environments), please confirm that. Sorry for the inconvenience. \r\n\r\nRegards,\r\nShuo",
					"updateAuthor": {
						"name": "sliang",
						"key": "sliang",
						"displayName": "Shuo Liang",
						"active": true,
						"timeZone": "Asia/Harbin"
					},
					"created": "2015-04-16T00:12:31.000+0000",
					"updated": "2015-04-16T00:12:31.000+0000"
				},
				{
					"id": "349791",
					"author": {
						"name": "mcvendrell",
						"key": "mcvendrell",
						"displayName": "Manuel Conde Vendrell",
						"active": true,
						"timeZone": "Europe/Madrid"
					},
					"body": "Thank you Shuo, now all is fixed. This was a frightening problem.",
					"updateAuthor": {
						"name": "mcvendrell",
						"key": "mcvendrell",
						"displayName": "Manuel Conde Vendrell",
						"active": true,
						"timeZone": "Europe/Madrid"
					},
					"created": "2015-04-16T07:24:28.000+0000",
					"updated": "2015-04-16T07:24:28.000+0000"
				}
			],
			"maxResults": 11,
			"total": 11,
			"startAt": 0
		}
	}
}