{ "id": "146493", "key": "AC-1515", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "11", "description": "Is not a bug in our product", "name": "Not Our Bug" }, "resolutiondate": "2015-04-01T04:58:31.000+0000", "created": "2015-04-01T02:55:10.000+0000", "labels": [], "versions": [], "issuelinks": [], "assignee": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "updated": "2016-03-08T07:37:58.000+0000", "status": { "description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.", "name": "Resolved", "id": "5", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "14551", "name": "Studio", "description": "Please enter tickets related to Titanium Studio here." } ], "description": "I am trying to create node acs, but I cannot create it.\r\nAlso when try to login with acs in terminal, it returns error message.\r\n\"[ERROR] 360 authentication server error. \"", "attachment": [ { "id": "54752", "filename": "Screen Shot 2015-03-31 at 10.01.08 PM.png", "author": { "name": "heedoo", "key": "heedoo", "displayName": "heedoo moon", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2015-04-01T02:55:10.000+0000", "size": 48748, "mimeType": "image/png" } ], "flagged": false, "summary": "Cannot create node acs", "creator": { "name": "heedoo", "key": "heedoo", "displayName": "heedoo moon", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "heedoo", "key": "heedoo", "displayName": "heedoo moon", "active": true, "timeZone": "America/Los_Angeles" }, "environment": "Tititanium SDK 3.5.1\r\nTitanium Studio 3.4.2\r\nXcode 6.0\r\nACS 1.0.23\r\nNode 0.12.0", "comment": { "comments": [ { "id": "348075", "author": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "body": "Hi,\r\n\r\nPlease try to run the command \"acs login --host https://admin.cloudapp.appcelerator.com\".\r\n\r\nBased on your error screen, you connected to a wrong entry point, \"https://admin.cloudapp-enterprise.appcelerator.com\" is for enterprise customer.\r\n\r\nIf you can login successfully from command line, please restart the studio, try to create again.\r\nAlso please update the studio to latest version 3.4.2\r\n\r\nRegards,\r\nShuo", "updateAuthor": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "created": "2015-04-01T04:01:01.000+0000", "updated": "2015-04-01T04:01:01.000+0000" }, { "id": "348076", "author": { "name": "heedoo", "key": "heedoo", "displayName": "heedoo moon", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Hi Shuo,\r\nsorry my mistake, my studio version is 3.4.2, but still have issue with pointing enterprise even I am not using Platform account.\r\nand I cannot login in acs. It says \"[ERROR] 360 authentication server error. \"", "updateAuthor": { "name": "heedoo", "key": "heedoo", "displayName": "heedoo moon", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2015-04-01T04:08:20.000+0000", "updated": "2015-04-01T04:12:12.000+0000" }, { "id": "348077", "author": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "body": "Please provide the full log when you run command \"acs login --host https://admin.cloudapp.appcelerator.com\" in terminal.\r\n\r\nAnd also please provide you \"~/.acs\" file ", "updateAuthor": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "created": "2015-04-01T04:27:15.000+0000", "updated": "2015-04-01T04:27:15.000+0000" }, { "id": "348078", "author": { "name": "heedoo", "key": "heedoo", "displayName": "heedoo moon", "active": true, "timeZone": "America/Los_Angeles" }, "body": "when I type \"acs login --host https://admin.cloudapp.appcelerator.com\", it asks me to input username but it is Platform username not personal.\r\nlooks like below\r\n\r\nACS: Appcelerator Cloud Services Command-Line Interface, version 1.0.23\r\nCopyright (c) 2012-2015, Appcelerator, Inc. All Rights Reserved.\r\nusername (xxxxxx@xxx.com): \r\n\r\nand do you know where is .acs file? I can't find it, when i search that file.", "updateAuthor": { "name": "heedoo", "key": "heedoo", "displayName": "heedoo moon", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2015-04-01T04:33:56.000+0000", "updated": "2015-04-01T04:37:58.000+0000" }, { "id": "348079", "author": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "body": "I am confused. what you mean about platform username, for community customer, there is only one username, which used to login in web console and studio.", "updateAuthor": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "created": "2015-04-01T04:40:32.000+0000", "updated": "2015-04-01T04:40:32.000+0000" }, { "id": "348080", "author": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "body": "and you can just run \"cat ~/.acs\", then provide the output\r\n", "updateAuthor": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "created": "2015-04-01T04:43:08.000+0000", "updated": "2015-04-01T04:43:08.000+0000" }, { "id": "348081", "author": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "body": "in the username: just input your own personal community account\r\n", "updateAuthor": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "created": "2015-04-01T04:44:46.000+0000", "updated": "2015-04-01T04:44:46.000+0000" }, { "id": "348082", "author": { "name": "heedoo", "key": "heedoo", "displayName": "heedoo moon", "active": true, "timeZone": "America/Los_Angeles" }, "body": "I have Appcelerator Platform account and personal account as well.\r\nand I am trying to create personal node acs project.\r\nBut when I type \"acs login\" or \"acs login --host https://admin.cloudapp.appcelerator.com\" , I can see my Platform username on my log. If you don't understand, let me know.\r\n\r\nand here is cat ~/.acs log info.\r\n\r\n{\r\n \"mid\": \"70:56:81:b1:d2:93\",\r\n \"publishHost\": \"https://admin.cloudapp-enterprise.appcelerator.com\",\r\n \"publishPort\": 443,\r\n \"username\": \"xxxx@xxxxxxxx.com\",\r\n \"cookie\": [ \"connect.sid=s%3A9jOUN85UFRQuLWECSxav1caa.ffZh8YsnPMhR2N7W0gvk2MQZuaX8%2FyhGFLLI27gSnTA; Path\r\n=/; Expires=Mon, 30 Mar 2015 02:05:32 GMT; HttpOnly\" ],\r\n \"defaultEP\": {\r\n \"publishHost\": \"https://admin.cloudapp-enterprise.appcelerator.com\",\r\n \"publishPort\": 443\r\n }\r\n}", "updateAuthor": { "name": "heedoo", "key": "heedoo", "displayName": "heedoo moon", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2015-04-01T04:47:56.000+0000", "updated": "2015-04-01T04:47:56.000+0000" }, { "id": "348083", "author": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "body": "OK. Here is what you going to do.\r\n\r\n1. acs logout\r\n2. acs login --host https://admin.cloudapp.appcelerator.com\r\n3. input your personal account\r\n4. and password\r\n5. then you will be in your personal account Node.ACS environment.\r\n\r\n", "updateAuthor": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "created": "2015-04-01T04:52:08.000+0000", "updated": "2015-04-01T04:52:08.000+0000" }, { "id": "348084", "author": { "name": "heedoo", "key": "heedoo", "displayName": "heedoo moon", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Fianlly, it works ! \r\nThank you Shuo!", "updateAuthor": { "name": "heedoo", "key": "heedoo", "displayName": "heedoo moon", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2015-04-01T04:56:29.000+0000", "updated": "2015-04-01T04:56:29.000+0000" } ], "maxResults": 10, "total": 10, "startAt": 0 } } }