{ "id": "154001", "key": "AC-1562", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "8", "description": "", "name": "Needs more info" }, "resolutiondate": "2015-12-27T06:04:57.000+0000", "created": "2015-12-22T16:37:46.000+0000", "labels": [ "appc", "login" ], "versions": [], "issuelinks": [], "assignee": { "name": "rtlechuga", "key": "rtlechuga", "displayName": "Radamantis Torres-Lechuga", "active": false, "timeZone": "Asia/Dubai" }, "updated": "2016-03-08T07:38:01.000+0000", "status": { "description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.", "name": "Resolved", "id": "5", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [], "description": "I'm having an issue where I can login fine to the platform.appcelerator.com portal, but I cannot login using the same credentials in the CLI or appC studio app. I've tried completely uninstalling and re-installing titanium (including node), and I am getting the same issue. I'm at my wits end, please help!.\r\n\r\nHere is my output from running this command:\r\nappc login -l trace\r\n\r\n__command__ search paths:\r\n[\r\n \"/Users/eric/.appcelerator/install/5.1.0/package\",\r\n \"/Users/eric/.appcelerator/install/5.1.0/package/node_modules\",\r\n \"/Users/eric/Desktop/projects/titanium/timer/plugins\",\r\n \"/Users/eric/Desktop/projects/titanium/timer/node_modules\",\r\n \"/Users/eric/Desktop/projects/titanium/node_modules\",\r\n \"/Users/eric/Desktop/projects/node_modules\",\r\n \"/Users/eric/Desktop/node_modules\",\r\n \"/Users/eric/node_modules\",\r\n \"/Users/node_modules\",\r\n \"/node_modules\",\r\n \"/Users/eric/.appcelerator/.npm/lib/node_modules\"\r\n]\r\n[PLUGIN-LOAD] 0ms /Users/eric/.appcelerator/install/5.1.0/package/appc.js\r\n[PLUGIN-LOAD] 570ms /Users/eric/.appcelerator/install/5.1.0/package/node_modules/appc-cli-titanium/appc.js\r\n[PLUGIN-LOAD] 0ms /Users/eric/.appcelerator/install/5.1.0/package/node_modules/arrow/appc.js\r\nlog level set to \"trace\"\r\nexecuting command \"login\"\r\nset environment to {\"registry\":\"https://software-preprod.cloud.appctest.com\",\"security\":\"https://security-preprod.cloud.appctest.com\",\"baseurl\":\"https://360-preprod.cloud.appctest.com\"}\r\nnoPlugins set for command \"login\"\r\nexecuting command \"login\" with no plugins", "attachment": [], "flagged": false, "summary": "Can login to online platform, but cannot login using appc CLI terminal", "creator": { "name": "eduvon0220", "key": "eduvon0220", "displayName": "Eric Duvon", "active": true, "timeZone": "America/New_York" }, "subtasks": [], "reporter": { "name": "eduvon0220", "key": "eduvon0220", "displayName": "Eric Duvon", "active": true, "timeZone": "America/New_York" }, "environment": null, "comment": { "comments": [ { "id": "373444", "author": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "body": "Hello [~eduvon0220], First try logging out from terminal if there is any previous login session. To do that run \"appc logout -D\". After that login again with \"appc login\". Which version of node are you using? Ensure that you have latest Node.JS installed: \"node -version\". I suggest checking your network connection and proxy settings also. Reply with your findings. Thanks.", "updateAuthor": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2015-12-23T05:28:05.000+0000", "updated": "2015-12-23T05:28:05.000+0000" } ], "maxResults": 1, "total": 1, "startAt": 0 } } }