{
	"id": "130154",
	"key": "AC-1585",
	"fields": {
		"issuetype": {
			"id": "1",
			"description": "A problem which impairs or prevents the functions of the product.",
			"name": "Bug",
			"subtask": false
		},
		"project": {
			"id": "12217",
			"key": "AC",
			"name": "Appcelerator - INBOX",
			"projectCategory": {
				"id": "10000",
				"description": "",
				"name": "Customer Service"
			}
		},
		"resolution": {
			"id": "3",
			"description": "The problem is a duplicate of an existing issue.",
			"name": "Duplicate"
		},
		"resolutiondate": "2014-05-12T16:33:06.000+0000",
		"created": "2014-05-08T07:55:15.000+0000",
		"labels": [],
		"versions": [],
		"issuelinks": [
			{
				"id": "37509",
				"type": {
					"id": "10002",
					"name": "Duplicate",
					"inward": "is duplicated by",
					"outward": "duplicates"
				},
				"outwardIssue": {
					"id": "125744",
					"key": "TIMOB-16538",
					"fields": {
						"summary": "Android: Analytics crashes App intermittently onResume",
						"status": {
							"description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.",
							"name": "Closed",
							"id": "6",
							"statusCategory": {
								"id": 3,
								"key": "done",
								"colorName": "green",
								"name": "Done"
							}
						},
						"priority": {
							"name": "High",
							"id": "2"
						},
						"issuetype": {
							"id": "1",
							"description": "A problem which impairs or prevents the functions of the product.",
							"name": "Bug",
							"subtask": false
						}
					}
				}
			}
		],
		"assignee": {
			"name": "ragrawal",
			"key": "ragrawal",
			"displayName": "Ritu Agrawal",
			"active": true,
			"timeZone": "America/Los_Angeles"
		},
		"updated": "2016-03-08T07:38:03.000+0000",
		"status": {
			"description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.",
			"name": "Resolved",
			"id": "5",
			"statusCategory": {
				"id": 3,
				"key": "done",
				"colorName": "green",
				"name": "Done"
			}
		},
		"components": [
			{
				"id": "14548",
				"name": "Titanium SDK & CLI",
				"description": "Please enter tickets related to the MobileSDK here."
			}
		],
		"description": "Moving from TC to AC project.",
		"attachment": [
			{
				"id": "48253",
				"filename": "log.rtf",
				"author": {
					"name": "sbhambad",
					"key": "sbhambad",
					"displayName": "Sandeep Bhambad",
					"active": true,
					"timeZone": "America/Los_Angeles"
				},
				"created": "2014-05-21T12:02:41.000+0000",
				"size": 7808495,
				"mimeType": "text/rtf"
			},
			{
				"id": "48252",
				"filename": "tiapp.xml",
				"author": {
					"name": "sbhambad",
					"key": "sbhambad",
					"displayName": "Sandeep Bhambad",
					"active": true,
					"timeZone": "America/Los_Angeles"
				},
				"created": "2014-05-21T11:39:45.000+0000",
				"size": 6372,
				"mimeType": "text/xml"
			}
		],
		"flagged": false,
		"summary": "Black screen appearing on resume in android ",
		"creator": {
			"name": "sbhambad",
			"key": "sbhambad",
			"displayName": "Sandeep Bhambad",
			"active": true,
			"timeZone": "America/Los_Angeles"
		},
		"subtasks": [],
		"reporter": {
			"name": "sbhambad",
			"key": "sbhambad",
			"displayName": "Sandeep Bhambad",
			"active": true,
			"timeZone": "America/Los_Angeles"
		},
		"environment": "I am facing issue in android app. Black screen appearing on resume in android. Please help\r\n\r\nThanks in advance ",
		"comment": {
			"comments": [
				{
					"id": "304036",
					"author": {
						"name": "ragrawal",
						"key": "ragrawal",
						"displayName": "Ritu Agrawal",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "[~sbhambad] We need your environment information (Titanium SDK + Titanium Studio + Titanium CLI) version and OS information. Also, we need a simple runnable test case to reproduce this issue.",
					"updateAuthor": {
						"name": "ragrawal",
						"key": "ragrawal",
						"displayName": "Ritu Agrawal",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2014-05-08T17:10:26.000+0000",
					"updated": "2014-05-08T17:10:26.000+0000"
				},
				{
					"id": "304165",
					"author": {
						"name": "sbhambad",
						"key": "sbhambad",
						"displayName": "Sandeep Bhambad",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Thanks for replying  Ritu  Agrawal,\r\n\r\nBellow is the environment information\r\n1] Titanium SDK  =  3.2.0.GA\r\n2] CLI version   =  3.2.0\r\n3]  Titanium Studio = 3.2.0.201312191547-19122013154853\r\n\r\nTest case to reproduce issue\r\n1I open android app.\r\n2] hit the Home button. \r\n3] wait a while (at least several minutes)\r\n4] go back to app (black screen with no functionality.) \r\n\r\nApp link\r\n\r\nhttps://play.google.com/store/apps/details?id=mobapp.at.airheadsmobile\r\n\r\n",
					"updateAuthor": {
						"name": "sbhambad",
						"key": "sbhambad",
						"displayName": "Sandeep Bhambad",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2014-05-09T07:22:41.000+0000",
					"updated": "2014-05-09T07:22:41.000+0000"
				},
				{
					"id": "304244",
					"author": {
						"name": "ragrawal",
						"key": "ragrawal",
						"displayName": "Ritu Agrawal",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Thank you for providing the requested information. We don't diagnose the issue at the app level. You need to give us a simple runnable test case to diagnose the issue further.",
					"updateAuthor": {
						"name": "ragrawal",
						"key": "ragrawal",
						"displayName": "Ritu Agrawal",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2014-05-09T18:52:30.000+0000",
					"updated": "2014-05-09T18:52:45.000+0000"
				},
				{
					"id": "304326",
					"author": {
						"name": "sbhambad",
						"key": "sbhambad",
						"displayName": "Sandeep Bhambad",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Hi Ritu,\r\n\r\nCan you please elaborate on the simple runnable test case bit, we are confused as to what specific information you need.\r\n\r\nThis is a pretty urgent issue and is stopping us to use Appcelerator for other applications, i hope you understand that the application is in Production.\r\n\r\nWe are trying to figure out if this is an app issue or a platform issue since we have seen several other appcelerator based applications having the same issues.\r\n\r\nDetailed Steps: \r\n1. If you open the application, and open several other applications.\r\n2. Android memory manager destroys the application in the background and thus when you go back and resume the application you see a black screen.\r\n\r\nWe have been struggling with a suitable fix for past few weeks and are ok to buy support if needed.\r\n\r\nPlease let me know how we can escalate this issue if needed or guide us to the right contact person.\r\n\r\nThanks\r\nSandeep",
					"updateAuthor": {
						"name": "sbhambad",
						"key": "sbhambad",
						"displayName": "Sandeep Bhambad",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2014-05-12T06:27:27.000+0000",
					"updated": "2014-05-12T06:27:27.000+0000"
				},
				{
					"id": "304343",
					"author": {
						"name": "jwincao",
						"key": "jwincao",
						"displayName": "Jack Wilson",
						"active": true,
						"timeZone": "America/New_York"
					},
					"updateAuthor": {
						"name": "jwincao",
						"key": "jwincao",
						"displayName": "Jack Wilson",
						"active": true,
						"timeZone": "America/New_York"
					},
					"created": "2014-05-12T13:25:41.000+0000",
					"updated": "2014-05-12T13:25:41.000+0000"
				},
				{
					"id": "304373",
					"author": {
						"name": "ragrawal",
						"key": "ragrawal",
						"displayName": "Ritu Agrawal",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "[~jwincao] Thank you for pointing to the right ticket.\r\n\r\n[~sbhambad] We understand your concern and appreciate your patience. This is an already open issue and is under Engineering radar.\r\nI will be more than happy to introduce you to the person if want to get paid support. His name is Radamantis and he manages and takes care of all the customer related issues. \r\n\r\n[~rtlechuga] FYI\r\n\r\n",
					"updateAuthor": {
						"name": "ragrawal",
						"key": "ragrawal",
						"displayName": "Ritu Agrawal",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2014-05-12T16:31:04.000+0000",
					"updated": "2014-05-12T16:31:04.000+0000"
				},
				{
					"id": "304374",
					"author": {
						"name": "ragrawal",
						"key": "ragrawal",
						"displayName": "Ritu Agrawal",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Resolving this ticket as a duplicate of TIMOB-16538. Please follow along with TIMOB-16538 for latest updates.",
					"updateAuthor": {
						"name": "ragrawal",
						"key": "ragrawal",
						"displayName": "Ritu Agrawal",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2014-05-12T16:33:06.000+0000",
					"updated": "2014-05-12T16:33:06.000+0000"
				},
				{
					"id": "304563",
					"author": {
						"name": "sbhambad",
						"key": "sbhambad",
						"displayName": "Sandeep Bhambad",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Hi Ritu,\r\n\r\nIs there an ETA or workaround for this ?\r\n\r\nWe are in urgent need of building a fix for this.\r\n\r\nThanks\r\nSandeep",
					"updateAuthor": {
						"name": "sbhambad",
						"key": "sbhambad",
						"displayName": "Sandeep Bhambad",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2014-05-13T13:33:41.000+0000",
					"updated": "2014-05-13T13:33:41.000+0000"
				},
				{
					"id": "304687",
					"author": {
						"name": "rtlechuga",
						"key": "rtlechuga",
						"displayName": "Radamantis Torres-Lechuga",
						"active": false,
						"timeZone": "Asia/Dubai"
					},
					"body": "[~sbhambad] , we can not replicate this issue, we've been trying with no success, it's going to be really helpful if you can send us a simple test case replicating the issue, and also sending your logs , ti config details and the information about the device on which you are experiencing this issue.\r\n\r\nBest regards",
					"updateAuthor": {
						"name": "rtlechuga",
						"key": "rtlechuga",
						"displayName": "Radamantis Torres-Lechuga",
						"active": false,
						"timeZone": "Asia/Dubai"
					},
					"created": "2014-05-13T21:33:10.000+0000",
					"updated": "2014-05-13T21:33:10.000+0000"
				},
				{
					"id": "305898",
					"author": {
						"name": "sbhambad",
						"key": "sbhambad",
						"displayName": "Sandeep Bhambad",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Thanks for replying Radamantis Torres-Lechuga,\r\n\r\nTest case to reproduce issue \r\n1I open android app. \r\n2] hit the Home button. \r\n3] wait a while (at least several minutes) \r\n4] go back to app (black screen with no functionality.)\r\n\r\nwe have attached tiapp.xml and log file\r\n",
					"updateAuthor": {
						"name": "sbhambad",
						"key": "sbhambad",
						"displayName": "Sandeep Bhambad",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2014-05-21T11:39:14.000+0000",
					"updated": "2014-05-21T11:39:14.000+0000"
				},
				{
					"id": "305984",
					"author": {
						"name": "rtlechuga",
						"key": "rtlechuga",
						"displayName": "Radamantis Torres-Lechuga",
						"active": false,
						"timeZone": "Asia/Dubai"
					},
					"body": "[~sbhambad] can you please provide a simple test case to reproduce the issue? A valid test case it's a simple small application that exhibits the issue, we can't work with your full application.\r\n\r\nBest regards",
					"updateAuthor": {
						"name": "rtlechuga",
						"key": "rtlechuga",
						"displayName": "Radamantis Torres-Lechuga",
						"active": false,
						"timeZone": "Asia/Dubai"
					},
					"created": "2014-05-21T21:07:38.000+0000",
					"updated": "2014-05-21T21:07:38.000+0000"
				}
			],
			"maxResults": 11,
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}