{ "id": "138860", "key": "AC-1590", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "8", "description": "", "name": "Needs more info" }, "resolutiondate": "2015-07-04T00:22:49.000+0000", "created": "2014-10-31T19:42:29.000+0000", "labels": [ "TCSupportTriage" ], "versions": [], "issuelinks": [], "assignee": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "updated": "2016-03-08T07:38:04.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [], "description": "h3. Steps to Reproduce\nwhile updating the Titanium SDK facing the error as 'Address family not supported'\n\n\nh3. Actual Result\nUpdate failure\n\nh3. Expected Result\nUpdate to be successfull", "attachment": [ { "id": "52267", "filename": ".log", "author": { "name": "dhavalkshah.2882@gmail.com", "key": "dhavalkshah.2882@gmail.com", "displayName": "Dhaval", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-10-31T19:42:32.000+0000", "size": 9986, "mimeType": "text/plain" }, { "id": "52268", "filename": "diagnostic331114198662922798.log", "author": { "name": "dhavalkshah.2882@gmail.com", "key": "dhavalkshah.2882@gmail.com", "displayName": "Dhaval", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-10-31T19:42:45.000+0000", "size": 16950, "mimeType": "text/plain" } ], "flagged": false, "summary": "Update/Install of SDK failed", "creator": { "name": "dhavalkshah.2882@gmail.com", "key": "dhavalkshah.2882@gmail.com", "displayName": "Dhaval", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "dhavalkshah.2882@gmail.com", "key": "dhavalkshah.2882@gmail.com", "displayName": "Dhaval", "active": true, "timeZone": "America/Los_Angeles" }, "environment": "Titanium Studio 3.4.0", "comment": { "comments": [ { "id": "330254", "author": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "body": "Hi,\r\n\r\nHere is some suggest for your problem.\r\n1. This may cause by Java trying to use IPv6 to do connect, so you may disable IPv6 or downgrade your java to 1.6\r\n2. If the step 1 does not solved the problem, this could be because of some protocols set by your antivirus.\r\n\r\nRegards,\r\nShuo", "updateAuthor": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "created": "2014-11-03T02:14:33.000+0000", "updated": "2014-11-03T02:14:33.000+0000" } ], "maxResults": 1, "total": 1, "startAt": 0 } } }