{ "id": "127680", "key": "AC-1615", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "1", "description": "A fix for this issue is checked into the tree and tested.", "name": "Fixed" }, "resolutiondate": "2014-04-25T04:34:46.000+0000", "created": "2014-03-14T09:08:50.000+0000", "labels": [ "ACS", "Cloud", "Encoding", "PushNotification" ], "versions": [], "issuelinks": [], "assignee": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "updated": "2016-03-08T07:38:05.000+0000", "status": { "description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.", "name": "Resolved", "id": "5", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [], "description": "h4.Problem Description:\r\nSpecial characters such as Æ, Ø, and Å are not being displayed correctly on Android devices when sending out push notifications\r\n\r\nWe have tried using UTF-8 enconding and ASCII encoding using the hex codes\r\nThe characters are being displayed correctly on iOS devices\r\n\r\nThe problem is only present on our android devices\r\n\r\nCommunity question about the issue:\r\nhttp://developer.appcelerator.com/question/163439/acs-push-notifications-and-special-characters\r\n\r\nThe problem also exists in the push-notification console at http://cloud.appcelerator.com (android)\r\n\r\nh4.Testcase:\r\nh6.Uri\r\nhttps://api.cloud.appcelerator.com/v1/push_notification/notify_tokens.json?key=\r\n\r\nh6.Request headers (POST)\r\nUser-Agent: Fiddler\r\nHost: api.cloud.appcelerator.com\r\nContent-Length: 127\r\nContent-type: application/json; charset=UTF-8\r\nCookie: _session_id=\r\n\r\nh6.Request body\r\n{\r\n\t\"channel\": \"test\",\r\n\t\"to_tokens\": \"everyone\",\r\n\t\"payload\":{\r\n\t\t\"alert\": \"Message æøå\",\r\n\t\t\"title\": \"Title æøå\"\r\n\t}\r\n}\r\n\r\nh4.Expected output on device (android):\r\ntitle: Title æøå\r\nalert: Message æøå\r\n\r\nh4.Actual output on device (android):\r\ntitle: Title ???\r\nalert: Message ???", "attachment": [], "flagged": false, "summary": "ACS - Push Notifications and special characters", "creator": { "name": "stsje", "key": "stsje", "displayName": "Stephan Jensen", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "stsje", "key": "stsje", "displayName": "Stephan Jensen", "active": true, "timeZone": "America/Los_Angeles" }, "environment": "Cloud REST API", "comment": { "comments": [ { "id": "297722", "author": { "name": "mcvendrell", "key": "mcvendrell", "displayName": "Manuel Conde Vendrell", "active": true, "timeZone": "Europe/Madrid" }, "body": "I want to add that also happens with accented spanish letters, like *á é í ó ú*. I suppose it happens with ASCII codes upper to 128.", "updateAuthor": { "name": "mcvendrell", "key": "mcvendrell", "displayName": "Manuel Conde Vendrell", "active": true, "timeZone": "Europe/Madrid" }, "created": "2014-03-18T17:09:16.000+0000", "updated": "2014-03-18T17:10:14.000+0000" }, { "id": "298203", "author": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "body": "Same Issues, Please pay attention to link section.", "updateAuthor": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "created": "2014-03-21T08:56:33.000+0000", "updated": "2014-03-25T05:07:05.000+0000" }, { "id": "299356", "author": { "name": "ffabreti", "key": "ffabreti", "displayName": "f", "active": true, "timeZone": "America/Los_Angeles" }, "body": "I confirm the issue. This is extremelly annoying. Please fix it.", "updateAuthor": { "name": "ffabreti", "key": "ffabreti", "displayName": "f", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-03-31T18:47:12.000+0000", "updated": "2014-03-31T18:47:12.000+0000" }, { "id": "301102", "author": { "name": "hono", "key": "hono", "displayName": "Takayuki Hono", "active": true, "timeZone": "America/Los_Angeles" }, "body": "It happens Japanese, too.", "updateAuthor": { "name": "hono", "key": "hono", "displayName": "Takayuki Hono", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-04-16T15:46:56.000+0000", "updated": "2014-04-16T15:46:56.000+0000" }, { "id": "301377", "author": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "body": "Our engineer team has found the solution already, will fixed in next deployment.", "updateAuthor": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "created": "2014-04-18T03:11:29.000+0000", "updated": "2014-04-18T03:11:29.000+0000" }, { "id": "302319", "author": { "name": "winkstory", "key": "winkstory", "displayName": "winkstory", "active": true, "timeZone": "America/Los_Angeles" }, "body": "When is the next deployment?\r\nThis issue is a very serious problem.\r\nI can not send Push Notifications in multiple languages​​.\r\nIf the deployment was delayed, I need to find another cloud service.", "updateAuthor": { "name": "winkstory", "key": "winkstory", "displayName": "winkstory", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-04-24T02:51:41.000+0000", "updated": "2014-04-24T02:51:41.000+0000" }, { "id": "302332", "author": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "body": "We are trying our best to deliver a fix as soon as possible before the next deployment. I will ask if qe can verify it tomorrow and maybe make an out of band patch. Anyway, I will give you an update tomorrow.", "updateAuthor": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "created": "2014-04-24T05:38:26.000+0000", "updated": "2014-04-24T05:38:26.000+0000" }, { "id": "302484", "author": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "body": "Hi all, \r\n\r\nThis Issues has been fixed and deployed on the production. Now you can use multiple languages for push notification on android device.\r\n\r\nThanks,\r\nShuo", "updateAuthor": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "created": "2014-04-25T04:34:04.000+0000", "updated": "2014-04-25T04:34:04.000+0000" } ], "maxResults": 10, "total": 10, "startAt": 0 } } }