{
	"id": "148872",
	"key": "AC-167",
	"fields": {
		"issuetype": {
			"id": "1",
			"description": "A problem which impairs or prevents the functions of the product.",
			"name": "Bug",
			"subtask": false
		},
		"project": {
			"id": "12217",
			"key": "AC",
			"name": "Appcelerator - INBOX",
			"projectCategory": {
				"id": "10000",
				"description": "",
				"name": "Customer Service"
			}
		},
		"resolution": {
			"id": "5",
			"description": "All attempts at reproducing this issue failed, or not enough information was available to reproduce the issue. Reading the code produces no clues as to why this behavior would occur. If more information appears later, please reopen the issue.",
			"name": "Cannot Reproduce"
		},
		"resolutiondate": "2015-11-05T09:18:02.000+0000",
		"created": "2015-06-17T13:32:17.000+0000",
		"labels": [],
		"versions": [],
		"issuelinks": [],
		"assignee": {
			"name": "pinnamuri",
			"key": "pinnamuri",
			"displayName": "Praveen Innamuri",
			"active": false,
			"timeZone": "America/Los_Angeles"
		},
		"updated": "2015-11-05T09:18:02.000+0000",
		"status": {
			"description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.",
			"name": "Resolved",
			"id": "5",
			"statusCategory": {
				"id": 3,
				"key": "done",
				"colorName": "green",
				"name": "Done"
			}
		},
		"components": [],
		"description": "The following developer liseo.vertenzi@gmail.com claimed his Indie seat.  He cannot publish applications with his account.  Can someone take a look so we can get him going/ account in sync?\r\n\r\nhere is the message that was sent by partner SMC in Italy trying to work on deal with customer but we need to resolve this problem for his lead developer first. \r\n\r\n=============================\r\nThis is a Titanium user upgraded to Appcelerator 4.0 in INDIE version. After the upgrade phase, he is not be able to Publish ( Package ) any App. \r\n=============================\r\n\r\nLet me know how we can resolve this pls",
		"attachment": [],
		"flagged": false,
		"summary": "Indie user cannot publish apps",
		"creator": {
			"name": "jspain",
			"key": "jspain",
			"displayName": "Jamil Spain",
			"active": false,
			"timeZone": "America/New_York"
		},
		"subtasks": [],
		"reporter": {
			"name": "jspain",
			"key": "jspain",
			"displayName": "Jamil Spain",
			"active": false,
			"timeZone": "America/New_York"
		},
		"environment": null,
		"comment": {
			"comments": [
				{
					"id": "355339",
					"author": {
						"name": "pclark",
						"key": "pkclark",
						"displayName": "Patrick Clark",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "[~jspain] do you mean they cannot do production builds of Ti apps or cannot publish Arrow apps?  The latter is expected.",
					"updateAuthor": {
						"name": "pclark",
						"key": "pkclark",
						"displayName": "Patrick Clark",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2015-06-17T15:06:22.000+0000",
					"updated": "2015-06-17T15:06:22.000+0000"
				},
				{
					"id": "355341",
					"author": {
						"name": "jspain",
						"key": "jspain",
						"displayName": "Jamil Spain",
						"active": false,
						"timeZone": "America/New_York"
					},
					"body": "cannot publish apps",
					"updateAuthor": {
						"name": "jspain",
						"key": "jspain",
						"displayName": "Jamil Spain",
						"active": false,
						"timeZone": "America/New_York"
					},
					"created": "2015-06-17T15:07:51.000+0000",
					"updated": "2015-06-17T15:07:51.000+0000"
				},
				{
					"id": "355343",
					"author": {
						"name": "pclark",
						"key": "pkclark",
						"displayName": "Patrick Clark",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "[~jspain] Ti or Arrow?",
					"updateAuthor": {
						"name": "pclark",
						"key": "pkclark",
						"displayName": "Patrick Clark",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2015-06-17T15:11:09.000+0000",
					"updated": "2015-06-17T15:11:09.000+0000"
				},
				{
					"id": "355346",
					"author": {
						"name": "jspain",
						"key": "jspain",
						"displayName": "Jamil Spain",
						"active": false,
						"timeZone": "America/New_York"
					},
					"body": "Ti Builds with Appcelerator Studio",
					"updateAuthor": {
						"name": "jspain",
						"key": "jspain",
						"displayName": "Jamil Spain",
						"active": false,
						"timeZone": "America/New_York"
					},
					"created": "2015-06-17T15:28:44.000+0000",
					"updated": "2015-06-17T15:28:44.000+0000"
				},
				{
					"id": "355353",
					"author": {
						"name": "mgadiya",
						"key": "mgadiya",
						"displayName": "Mukesh Gadiya",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "[~rtlechuga] any thoughts on this? I remember we have come across this many times in field. ",
					"updateAuthor": {
						"name": "mgadiya",
						"key": "mgadiya",
						"displayName": "Mukesh Gadiya",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2015-06-17T16:52:41.000+0000",
					"updated": "2015-06-17T16:52:41.000+0000"
				},
				{
					"id": "355356",
					"author": {
						"name": "emerriman",
						"key": "emerriman",
						"displayName": "Eric Merriman ",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Here is the workaround from [~rtlechuga]:\r\nLogout from studio, clicking in the name at the right bottom corner\r\nGo to command line and type: appc logout –D\r\nOpen studio, introduce credentials\r\nTry to package again",
					"updateAuthor": {
						"name": "emerriman",
						"key": "emerriman",
						"displayName": "Eric Merriman ",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2015-06-17T16:55:58.000+0000",
					"updated": "2015-06-17T16:56:08.000+0000"
				},
				{
					"id": "368263",
					"author": {
						"name": "mrahman",
						"key": "mrahman",
						"displayName": "Mostafizur Rahman",
						"active": true,
						"timeZone": "Asia/Dhaka"
					},
					"body": "Hello\r\n\r\nWe are able to publish (package) apps in our environment. Please follow the steps below and let us know if it works for you.\r\n\r\n1. Logout and Login using terminal \r\n2. Logout from studio using this command: appc logout \r\n3. Logout from CLI using this command: appc logout –D \r\n4. Login to Studio using this command: appc login \r\n5. Follow the steps shown on your screen.\r\n6. After that Open studio again \r\n7. Log in and publish your app\r\n\r\n*working environment:*\r\nAppc CLI -- 5.0.4\r\nAppc Studio - 4.3.3\r\nMac OSx - 10.9.5\r\nNode.js - 0.12.7\r\nnpm - 2.11.3\r\nJDK version: 1.7.0_65\r\nTi SDK - 5.0.2 GA\r\n\r\nThanks.",
					"updateAuthor": {
						"name": "mrahman",
						"key": "mrahman",
						"displayName": "Mostafizur Rahman",
						"active": true,
						"timeZone": "Asia/Dhaka"
					},
					"created": "2015-10-29T08:08:47.000+0000",
					"updated": "2015-11-05T09:17:52.000+0000"
				}
			],
			"maxResults": 8,
			"total": 8,
			"startAt": 0
		}
	}
}