{ "id": "124134", "key": "AC-1782", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "5", "description": "All attempts at reproducing this issue failed, or not enough information was available to reproduce the issue. Reading the code produces no clues as to why this behavior would occur. If more information appears later, please reopen the issue.", "name": "Cannot Reproduce" }, "resolutiondate": "2014-01-12T04:52:49.000+0000", "created": "2013-12-22T21:01:54.000+0000", "labels": [], "versions": [], "issuelinks": [], "assignee": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "updated": "2016-03-08T07:40:40.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [], "description": "h3. Steps to Reproduce\nSelect a app and package it.\n\nh3. Actual Result\nNothing\n\nh3. Expected Result\nA window to select which certificates and provisioning files should pop up for developer confirmation.", "attachment": [ { "id": "44785", "filename": "diagnostic9184036768087010555.log", "author": { "name": "dacheezypuffs", "key": "dacheezypuffs", "displayName": "Daniel Christmas", "active": true, "timeZone": "America/Chicago" }, "created": "2013-12-22T21:02:02.000+0000", "size": 14408, "mimeType": "text/plain" } ], "flagged": false, "summary": "iOS: Window to package for Adhoc or Appstore does not pop up", "creator": { "name": "dacheezypuffs", "key": "dacheezypuffs", "displayName": "Daniel Christmas", "active": true, "timeZone": "America/Chicago" }, "subtasks": [], "reporter": { "name": "dacheezypuffs", "key": "dacheezypuffs", "displayName": "Daniel Christmas", "active": true, "timeZone": "America/Chicago" }, "environment": "Titanium Studio 3.2.0", "comment": { "comments": [ { "id": "285655", "author": { "name": "ingo", "key": "ingo", "displayName": "Ingo Muschenetz", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Can you please attach the Studio log?", "updateAuthor": { "name": "ingo", "key": "ingo", "displayName": "Ingo Muschenetz", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2013-12-23T18:54:50.000+0000", "updated": "2013-12-23T18:54:50.000+0000" }, { "id": "286452", "author": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "body": "We have not been able to reproduce this issue with multiple attempts. We are resolving this ticket due to lack of information but we would reopen if the requested information is provided.", "updateAuthor": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-01-02T07:32:38.000+0000", "updated": "2014-01-02T07:32:38.000+0000" }, { "id": "286566", "author": { "name": "dacheezypuffs", "key": "dacheezypuffs", "displayName": "Daniel Christmas", "active": true, "timeZone": "America/Chicago" }, "body": "Sorry for the late reply. I was with family for the holidays. Here is the log file.\n\n\n!ENTRY org.eclipse.ui 4 0 2014-01-03 00:37:14.613\n!MESSAGE Unhandled event loop exception\n!STACK 0\njava.lang.NullPointerException\n\tat com.appcelerator.titanium.mobile.cli.nodejs.NodeIOSInfo.convertToLegacyMap(NodeIOSInfo.java:35)\n\tat com.appcelerator.titanium.mobile.cli.nodejs.NodeIOSInfo.(NodeIOSInfo.java:23)\n\tat com.appcelerator.titanium.mobile.cli.nodejs.IOSNodeJSCommandsHelper.runPackagePrereqCheck(IOSNodeJSCommandsHelper.java:490)\n\tat com.appcelerator.titanium.mobile.cli.nodejs.NodeTitaniumSDKCommandsHandler.runPackagePrereqCheck(NodeTitaniumSDKCommandsHandler.java:523)\n\tat com.appcelerator.titanium.mobile.iphone.IOSConfigurationHelper.runPackagePrereqCheck(IOSConfigurationHelper.java:270)\n\tat com.appcelerator.titanium.mobile.iphone.IOSConfiguration.refreshPrereq(IOSConfiguration.java:244)\n\tat com.appcelerator.titanium.mobile.ui.iphone.wizard.AbstractiPhonePackagingWizard.init(AbstractiPhonePackagingWizard.java:121)\n\tat com.appcelerator.titanium.mobile.ui.iphone.wizard.PackageHandler.execute(PackageHandler.java:39)\n\tat com.appcelerator.titanium.mobile.ui.iphone.wizard.AdhocHandler.execute(AdhocHandler.java:51)\n\tat org.eclipse.ui.internal.handlers.HandlerProxy.execute(HandlerProxy.java:293)\n\tat org.eclipse.core.commands.Command.executeWithChecks(Command.java:476)\n\tat org.eclipse.core.commands.ParameterizedCommand.executeWithChecks(ParameterizedCommand.java:508)\n\tat org.eclipse.ui.internal.handlers.HandlerService.executeCommand(HandlerService.java:169)\n\tat org.eclipse.ui.internal.handlers.SlaveHandlerService.executeCommand(SlaveHandlerService.java:241)\n\tat org.eclipse.ui.internal.handlers.SlaveHandlerService.executeCommand(SlaveHandlerService.java:241)\n\tat org.eclipse.ui.menus.CommandContributionItem.handleWidgetSelection(CommandContributionItem.java:829)\n\tat org.eclipse.ui.menus.CommandContributionItem.access$19(CommandContributionItem.java:815)\n\tat org.eclipse.ui.menus.CommandContributionItem$5.handleEvent(CommandContributionItem.java:805)\n\tat org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:84)\n\tat org.eclipse.swt.widgets.Display.sendEvent(Display.java:4128)\n\tat org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1457)\n\tat org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1480)\n\tat org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1465)\n\tat org.eclipse.swt.widgets.Widget.notifyListeners(Widget.java:1270)\n\tat org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:3974)\n\tat org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3613)\n\tat org.eclipse.ui.internal.Workbench.runEventLoop(Workbench.java:2701)\n\tat org.eclipse.ui.internal.Workbench.runUI(Workbench.java:2665)\n\tat org.eclipse.ui.internal.Workbench.access$4(Workbench.java:2499)\n\tat org.eclipse.ui.internal.Workbench$7.run(Workbench.java:679)\n\tat org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:332)\n\tat org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:668)\n\tat org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:149)\n\tat com.appcelerator.titanium.rcp.IDEApplication.start(IDEApplication.java:125)\n\tat org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196)\n\tat org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)\n\tat org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)\n\tat org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:344)\n\tat org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)\n\tat sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)\n\tat sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)\n\tat java.lang.reflect.Method.invoke(Method.java:597)\n\tat org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:622)\n\tat org.eclipse.equinox.launcher.Main.basicRun(Main.java:577)\n\tat org.eclipse.equinox.launcher.Main.run(Main.java:1410)\n", "updateAuthor": { "name": "dacheezypuffs", "key": "dacheezypuffs", "displayName": "Daniel Christmas", "active": true, "timeZone": "America/Chicago" }, "created": "2014-01-03T06:41:58.000+0000", "updated": "2014-01-03T06:41:58.000+0000" }, { "id": "286584", "author": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Thanks for providing the requested information. We will investigate now in-house. Reopening the ticket.", "updateAuthor": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-01-03T16:25:45.000+0000", "updated": "2014-01-03T16:25:45.000+0000" }, { "id": "286773", "author": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "body": "[~dacheezypuffs] After multiple attempts we were not able to reproduce the issue. Could you please attach the full log file to investigate further via Preferences > Studio > Troubleshooting page. Also,could you please confirm the versions of Titanium Studio/CLI/SDK?", "updateAuthor": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-01-06T17:27:29.000+0000", "updated": "2014-01-06T17:27:29.000+0000" }, { "id": "287862", "author": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Resolving this ticket as we have not been able to reproduce this issue and we have not received the requested information. We would be happy to reopen the ticket and troubleshoot this issue further once we have the full log.", "updateAuthor": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-01-12T04:52:49.000+0000", "updated": "2014-01-12T04:52:49.000+0000" }, { "id": "288330", "author": { "name": "kkeala", "key": "kkeala", "displayName": "Kalani Keala", "active": true, "timeZone": "America/Los_Angeles" }, "body": "I am experiencing this same issue. What additional information might I provide to expedite resolution?", "updateAuthor": { "name": "kkeala", "key": "kkeala", "displayName": "Kalani Keala", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-01-15T20:12:30.000+0000", "updated": "2014-01-15T20:12:30.000+0000" }, { "id": "288335", "author": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "body": "[~kkeala] Please attach the full log file via Preferences > Studio > Troubleshooting page. Also, please confirm the versions of Titanium Studio/CLI/SDK.", "updateAuthor": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-01-15T20:27:11.000+0000", "updated": "2014-01-15T20:27:11.000+0000" } ], "maxResults": 13, "total": 13, "startAt": 0 } } }