{
	"id": "113275",
	"key": "AC-2037",
	"fields": {
		"issuetype": {
			"id": "1",
			"description": "A problem which impairs or prevents the functions of the product.",
			"name": "Bug",
			"subtask": false
		},
		"project": {
			"id": "12217",
			"key": "AC",
			"name": "Appcelerator - INBOX",
			"projectCategory": {
				"id": "10000",
				"description": "",
				"name": "Customer Service"
			}
		},
		"resolution": {
			"id": "5",
			"description": "All attempts at reproducing this issue failed, or not enough information was available to reproduce the issue. Reading the code produces no clues as to why this behavior would occur. If more information appears later, please reopen the issue.",
			"name": "Cannot Reproduce"
		},
		"resolutiondate": "2014-01-19T08:00:55.000+0000",
		"created": "2013-04-23T10:22:14.000+0000",
		"labels": [],
		"versions": [],
		"issuelinks": [
			{
				"id": "28471",
				"type": {
					"id": "10001",
					"name": "Cloners",
					"inward": "is cloned into",
					"outward": "is cloned from"
				},
				"inwardIssue": {
					"id": "113897",
					"key": "AC-1843",
					"fields": {
						"summary": "ACS \"SMTP Check failed. Hostname was not match with server certificate.\"",
						"status": {
							"description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.",
							"name": "Closed",
							"id": "6",
							"statusCategory": {
								"id": 3,
								"key": "done",
								"colorName": "green",
								"name": "Done"
							}
						},
						"issuetype": {
							"id": "1",
							"description": "A problem which impairs or prevents the functions of the product.",
							"name": "Bug",
							"subtask": false
						}
					}
				}
			}
		],
		"assignee": {
			"name": "shossain",
			"key": "shossain",
			"displayName": "Shak Hossain",
			"active": false,
			"timeZone": "America/Los_Angeles"
		},
		"updated": "2016-03-08T07:40:59.000+0000",
		"status": {
			"description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.",
			"name": "Resolved",
			"id": "5",
			"statusCategory": {
				"id": 3,
				"key": "done",
				"colorName": "green",
				"name": "Done"
			}
		},
		"components": [],
		"description": "Hi\r\nI am trying out ACS. When I tried to save my SMTP setting, I got an error:\r\n\"SMTP Check failed. Hostname was not match with server certificate.\"\r\nWhy is this so and how to resolve it?\r\nThanks in advance.",
		"attachment": [],
		"flagged": false,
		"summary": "ACS \"SMTP Check failed. Hostname was not match with server certificate.\"",
		"creator": {
			"name": "liverock",
			"key": "liverock",
			"displayName": "Peter Lum",
			"active": true,
			"timeZone": "Asia/Shanghai"
		},
		"subtasks": [],
		"reporter": {
			"name": "liverock",
			"key": "liverock",
			"displayName": "Peter Lum",
			"active": true,
			"timeZone": "Asia/Shanghai"
		},
		"environment": "Mac OSX Mountain Lion, MBP",
		"comment": {
			"comments": [
				{
					"id": "248768",
					"author": {
						"name": "egomez",
						"key": "egomez",
						"displayName": "Eduardo Gomez",
						"active": false,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Thanks for submit the report Peter.\n\nFrom error message looks like the email provider requires a certificate along with regular smtp setting. Can you send us details to find out more? You can post the details or you can email me at egomez@appcelerator.com\n\nHope hearing from you soon.",
					"updateAuthor": {
						"name": "egomez",
						"key": "egomez",
						"displayName": "Eduardo Gomez",
						"active": false,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2013-04-23T17:05:14.000+0000",
					"updated": "2013-04-23T17:05:14.000+0000"
				},
				{
					"id": "248883",
					"author": {
						"name": "liverock",
						"key": "liverock",
						"displayName": "Peter Lum",
						"active": true,
						"timeZone": "Asia/Shanghai"
					},
					"body": "Is there a way for ACS to ignore the certificate?\nThis is because it is out of my control.\nI have the same problem setting up email account on iphone but even it complain about the certificate mismatch, the email app on iphone still works.\n\nThanks!",
					"updateAuthor": {
						"name": "liverock",
						"key": "liverock",
						"displayName": "Peter Lum",
						"active": true,
						"timeZone": "Asia/Shanghai"
					},
					"created": "2013-04-24T06:30:57.000+0000",
					"updated": "2013-04-24T06:30:57.000+0000"
				},
				{
					"id": "248914",
					"author": {
						"name": "egomez",
						"key": "egomez",
						"displayName": "Eduardo Gomez",
						"active": false,
						"timeZone": "America/Los_Angeles"
					},
					"body": "This is actually an email provider limitation not us.\n\nI'll leave this open for a while. If you can send us details I'd be happy to reach out Cloud Engineering. Thanks.",
					"updateAuthor": {
						"name": "egomez",
						"key": "egomez",
						"displayName": "Eduardo Gomez",
						"active": false,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2013-04-24T15:41:05.000+0000",
					"updated": "2013-04-24T15:41:05.000+0000"
				},
				{
					"id": "249443",
					"author": {
						"name": "egomez",
						"key": "egomez",
						"displayName": "Eduardo Gomez",
						"active": false,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Closing due to inactivity. ",
					"updateAuthor": {
						"name": "egomez",
						"key": "egomez",
						"displayName": "Eduardo Gomez",
						"active": false,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2013-04-29T21:42:46.000+0000",
					"updated": "2013-04-29T21:42:46.000+0000"
				},
				{
					"id": "250471",
					"author": {
						"name": "liverock",
						"key": "liverock",
						"displayName": "Peter Lum",
						"active": true,
						"timeZone": "Asia/Shanghai"
					},
					"body": "Hi\n\nI disabled port 465 but even if I disabled TLS on ACS, I am still getting the error!\nit seems that although TLS = false, the Appcelerator backend is trying to use TLS as it returns always the error:\nSMTP Check failed hostname was not match with the server certificate.",
					"updateAuthor": {
						"name": "liverock",
						"key": "liverock",
						"displayName": "Peter Lum",
						"active": true,
						"timeZone": "Asia/Shanghai"
					},
					"created": "2013-05-07T01:57:00.000+0000",
					"updated": "2013-05-07T01:57:00.000+0000"
				},
				{
					"id": "283975",
					"author": {
						"name": "mrahman",
						"key": "mrahman",
						"displayName": "Mostafizur Rahman",
						"active": true,
						"timeZone": "Asia/Dhaka"
					},
					"body": "Hi Peter,\r\n\r\nI tested this issue in web browser using the steps below. It’s working for me. In my test, I used Google SMTP information. Can you please give us an update whether this is an issue for you? If you can provide some additional information, we will revisit this. For now, we will mark it resolved.\r\n\r\n \r\n \r\nh5. Steps to Test\r\n# Login in ACS web client (https://cloud.appcelerator.com/apps/xxxxxxxx)\r\n# Click on setting tab \r\n# Fill up SMTP information in input box \r\n# Save SMTP setting  \r\n\r\nThanks\r\n",
					"updateAuthor": {
						"name": "shossain",
						"key": "shossain",
						"displayName": "Shak Hossain",
						"active": false,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2013-12-12T14:31:20.000+0000",
					"updated": "2014-01-19T08:00:18.000+0000"
				}
			],
			"maxResults": 8,
			"total": 8,
			"startAt": 0
		}
	}
}