{
	"id": "110578",
	"key": "AC-2063",
	"fields": {
		"issuetype": {
			"id": "1",
			"description": "A problem which impairs or prevents the functions of the product.",
			"name": "Bug",
			"subtask": false
		},
		"project": {
			"id": "12217",
			"key": "AC",
			"name": "Appcelerator - INBOX",
			"projectCategory": {
				"id": "10000",
				"description": "",
				"name": "Customer Service"
			}
		},
		"resolution": {
			"id": "7",
			"description": "",
			"name": "Invalid"
		},
		"resolutiondate": "2013-03-18T17:51:23.000+0000",
		"created": "2013-03-04T20:57:44.000+0000",
		"labels": [],
		"versions": [],
		"issuelinks": [],
		"assignee": {
			"name": "clathrop",
			"key": "clathrop",
			"displayName": "Carter Lathrop",
			"active": true,
			"timeZone": "America/Los_Angeles"
		},
		"updated": "2016-03-08T07:41:01.000+0000",
		"status": {
			"description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.",
			"name": "Closed",
			"id": "6",
			"statusCategory": {
				"id": 3,
				"key": "done",
				"colorName": "green",
				"name": "Done"
			}
		},
		"components": [],
		"description": "h3. Steps to Reproduce\nDear Sirs,\nFinally I tried to install NodeJS, Titanium CLI and Alloy on my Mac, but there is a big problem with my system password, which is empty (I set it as empty). Then when the NPM Packages Installer ask me to fill in the Password I just type Enter, but I got an error (Sorry, try again).  What can I do to solve this problem?\nMoreover, after updating Titanium to the last version and making this attempt to install NodeJs etc. I can't able to transfer my apps to my iPhone anymore! When I click on the Run on iOS device, nothing happens. The windows in which you have to choose the provisioning profile hasn't been shows anymore.\nCan you help me please? It's very important.\nThank you and kind regards.\nElvira\n\n\nh3. Actual Result\nNPM Packages Installer\n….\nPassword:(I TYPE ENTER BECAUSE MY SYSTEM PASSWORD IS EMPTY!)\nSorry, try again.\n...\n\nh3. Expected Result\nPassword:(ENTER)\nOk!",
		"attachment": [],
		"flagged": false,
		"summary": "I can't install NodeJS, Titanium CLI and Alloy + I can't test apps on my iPhone anymore",
		"creator": {
			"name": "elvirapompili",
			"key": "elvirapompili",
			"displayName": "elvira pompili",
			"active": true,
			"timeZone": "America/Los_Angeles"
		},
		"subtasks": [],
		"reporter": {
			"name": "elvirapompili",
			"key": "elvirapompili",
			"displayName": "elvira pompili",
			"active": true,
			"timeZone": "America/Los_Angeles"
		},
		"environment": "Titanium Studio 3.0.2",
		"comment": {
			"comments": [
				{
					"id": "240789",
					"author": {
						"name": "clathrop",
						"key": "clathrop",
						"displayName": "Carter Lathrop",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Hello Elvira, \nHave you tried setting your system password to a string of characters and then entering that? This will let us know if the problem is with an empty password or with something else. Please try changing your password and let us know of the results.\nRegards,\nCarter",
					"updateAuthor": {
						"name": "clathrop",
						"key": "clathrop",
						"displayName": "Carter Lathrop",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2013-03-05T21:21:15.000+0000",
					"updated": "2013-03-05T21:21:15.000+0000"
				},
				{
					"id": "240805",
					"author": {
						"name": "elvirapompili",
						"key": "elvirapompili",
						"displayName": "elvira pompili",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Dear Carter, \nThank you for your reply.\nIs this the procedure to set the password:\nhttp://support.apple.com/kb/ht1274\nResetting a user's password in OS X Lion and Mountain Lion\nKind regards,\nElvira",
					"updateAuthor": {
						"name": "elvirapompili",
						"key": "elvirapompili",
						"displayName": "elvira pompili",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2013-03-05T22:09:51.000+0000",
					"updated": "2013-03-05T22:09:51.000+0000"
				},
				{
					"id": "240992",
					"author": {
						"name": "clathrop",
						"key": "clathrop",
						"displayName": "Carter Lathrop",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Yes, that is the right method. In addition to changing your password, the most common fix to these types of problems is to completely reinstall Titanium. Please try this and let me know of your results.\n\nCarter",
					"updateAuthor": {
						"name": "clathrop",
						"key": "clathrop",
						"displayName": "Carter Lathrop",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2013-03-06T19:26:01.000+0000",
					"updated": "2013-03-06T19:26:01.000+0000"
				},
				{
					"id": "241113",
					"author": {
						"name": "elvirapompili",
						"key": "elvirapompili",
						"displayName": "elvira pompili",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Dear Carter,\nThank you for your suggestions.\nI already tried to completely reinstall Titanium, but I have got the same results (I can't install NodeJS, Titanium CLI and Alloy + I can't test apps on my iPhone anymore).\nThat's the reason why for the moment I decided to install the previus version of Titanium (2.0.2). Now I can test my apps on my iPhone, as in the past. But I really would like to work with the latest version of Titanium. Then I have to change my system password. This changement won't affect other programs or something else in my Mac, will it?\nThank you again and kind regards,\nElvira\n",
					"updateAuthor": {
						"name": "elvirapompili",
						"key": "elvirapompili",
						"displayName": "elvira pompili",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2013-03-07T07:24:04.000+0000",
					"updated": "2013-03-07T07:24:04.000+0000"
				},
				{
					"id": "241172",
					"author": {
						"name": "clathrop",
						"key": "clathrop",
						"displayName": "Carter Lathrop",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "No, the password change will not affect any other programs. Also which OS version of Mac are you using?",
					"updateAuthor": {
						"name": "clathrop",
						"key": "clathrop",
						"displayName": "Carter Lathrop",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2013-03-07T18:47:40.000+0000",
					"updated": "2013-03-07T18:47:40.000+0000"
				},
				{
					"id": "241308",
					"author": {
						"name": "elvirapompili",
						"key": "elvirapompili",
						"displayName": "elvira pompili",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Hello Carter,\nThank you for your prompt reply.\nI have a Mac Book Pro with Mac OS X Version 10.7.5\nI'm waiting for your reply and then I'll try to set the password (as explained here: http://support.apple.com/kb/ht1274) and to reinstall Titanium (last version).\nKind regards,\nElvira\n",
					"updateAuthor": {
						"name": "elvirapompili",
						"key": "elvirapompili",
						"displayName": "elvira pompili",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2013-03-08T06:56:33.000+0000",
					"updated": "2013-03-08T06:56:33.000+0000"
				},
				{
					"id": "241346",
					"author": {
						"name": "clathrop",
						"key": "clathrop",
						"displayName": "Carter Lathrop",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Thats fine, I am using the same version. Go ahead and try the password change and reinstall titanium. Everything should be in order. Make sure you are downloading titanium from our main site: appcelerator.com.\n\nRegards,\n\nCarter",
					"updateAuthor": {
						"name": "clathrop",
						"key": "clathrop",
						"displayName": "Carter Lathrop",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2013-03-08T16:48:35.000+0000",
					"updated": "2013-03-08T16:48:35.000+0000"
				},
				{
					"id": "242681",
					"author": {
						"name": "elvirapompili",
						"key": "elvirapompili",
						"displayName": "elvira pompili",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Dear Carter,\nNow everything is ok.\nI changed the system password and successfully upgraded Titanium to the lastest version (3.0.2).\nThank you very much for your help.\nKind regards,\nelvira\n\n",
					"updateAuthor": {
						"name": "elvirapompili",
						"key": "elvirapompili",
						"displayName": "elvira pompili",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2013-03-18T16:26:00.000+0000",
					"updated": "2013-03-18T16:26:00.000+0000"
				},
				{
					"id": "242698",
					"author": {
						"name": "clathrop",
						"key": "clathrop",
						"displayName": "Carter Lathrop",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Elvira,\n\nGlad everything worked out for you. Closing this ticket now.\n\nKind Regards,\n\nCarter",
					"updateAuthor": {
						"name": "clathrop",
						"key": "clathrop",
						"displayName": "Carter Lathrop",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2013-03-18T17:49:54.000+0000",
					"updated": "2013-03-18T17:49:54.000+0000"
				}
			],
			"maxResults": 9,
			"total": 9,
			"startAt": 0
		}
	}
}