{ "id": "124149", "key": "AC-2074", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "5", "description": "All attempts at reproducing this issue failed, or not enough information was available to reproduce the issue. Reading the code produces no clues as to why this behavior would occur. If more information appears later, please reopen the issue.", "name": "Cannot Reproduce" }, "resolutiondate": "2014-01-16T23:07:53.000+0000", "created": "2013-12-23T22:01:52.000+0000", "labels": [ "ACS" ], "versions": [], "issuelinks": [], "assignee": { "name": "shossain", "key": "shossain", "displayName": "Shak Hossain", "active": false, "timeZone": "America/Los_Angeles" }, "updated": "2016-03-08T07:41:02.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "14544", "name": "Alloy", "description": "Please enter tickets related to the Alloy here." }, { "id": "14551", "name": "Studio", "description": "Please enter tickets related to Titanium Studio here." } ], "description": "An error is shown when I try to enable ACS in any application. The details are:\r\n\r\nServer returned HTTP response code: 400 for URL: https://api.cloud.appcelerator.com/v1/admins/studio_login.json?key=7fI2AZHmrSvAHNKsSQKzrSXz5NWjo2tt\r\n", "attachment": [], "flagged": false, "summary": "Can't enable Appcelerator Cloud Services", "creator": { "name": "nartub", "key": "nartub", "displayName": "Martín Aimar", "active": true, "timeZone": "America/Argentina/Buenos_Aires" }, "subtasks": [], "reporter": { "name": "nartub", "key": "nartub", "displayName": "Martín Aimar", "active": true, "timeZone": "America/Argentina/Buenos_Aires" }, "environment": "OSX 10.9.1 Titanium Studio 3.2.0.201312191547", "comment": { "comments": [ { "id": "285825", "author": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "body": "We have been unable to reproduce this issue. Can you please try to enable cloud services again by clicking on \"Enable Cloud Service\" button on tiapp.xml file for your project and let us know if the issue persists?", "updateAuthor": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2013-12-26T06:44:36.000+0000", "updated": "2013-12-26T06:44:36.000+0000" }, { "id": "285849", "author": { "name": "nartub", "key": "nartub", "displayName": "Martín Aimar", "active": true, "timeZone": "America/Argentina/Buenos_Aires" }, "body": "Hi, yes. The issue persists and is going on for a month now.\n\nWhat could possibly be causing this? Can I try resetting some thing? Is there some other way to enable ACS just to work this around for now? ", "updateAuthor": { "name": "nartub", "key": "nartub", "displayName": "Martín Aimar", "active": true, "timeZone": "America/Argentina/Buenos_Aires" }, "created": "2013-12-26T14:50:53.000+0000", "updated": "2013-12-26T14:50:53.000+0000" }, { "id": "286714", "author": { "name": "wkong", "key": "wkong", "displayName": "Wei Kong", "active": false, "timeZone": "America/Los_Angeles" }, "body": "What's the error message you received? what's the user id you tried to login when trying to enable it? ", "updateAuthor": { "name": "wkong", "key": "wkong", "displayName": "Wei Kong", "active": false, "timeZone": "America/Los_Angeles" }, "created": "2014-01-06T04:47:39.000+0000", "updated": "2014-01-06T04:47:39.000+0000" }, { "id": "286753", "author": { "name": "nartub", "key": "nartub", "displayName": "Martín Aimar", "active": true, "timeZone": "America/Argentina/Buenos_Aires" }, "body": "The error message says:\n\nServer returned HTTP response code: 400 for URL: https://api.cloud.appcelerator.com/v1/admins/studio_login.json?key=7fI2AZHmrSvAHNKsSQKzrSXz5NWjo2tt\n\nThe account I use to login to Studio is mine, maimar@gmail.com", "updateAuthor": { "name": "nartub", "key": "nartub", "displayName": "Martín Aimar", "active": true, "timeZone": "America/Argentina/Buenos_Aires" }, "created": "2014-01-06T12:11:04.000+0000", "updated": "2014-01-06T12:11:04.000+0000" }, { "id": "286857", "author": { "name": "wkong", "key": "wkong", "displayName": "Wei Kong", "active": false, "timeZone": "America/Los_Angeles" }, "body": "does your account maimar@gmail.com work logging to developer.appcelerator.com?", "updateAuthor": { "name": "wkong", "key": "wkong", "displayName": "Wei Kong", "active": false, "timeZone": "America/Los_Angeles" }, "created": "2014-01-07T00:44:37.000+0000", "updated": "2014-01-07T00:44:37.000+0000" }, { "id": "286879", "author": { "name": "nartub", "key": "nartub", "displayName": "Martín Aimar", "active": true, "timeZone": "America/Argentina/Buenos_Aires" }, "body": "Yes it does", "updateAuthor": { "name": "nartub", "key": "nartub", "displayName": "Martín Aimar", "active": true, "timeZone": "America/Argentina/Buenos_Aires" }, "created": "2014-01-07T03:07:24.000+0000", "updated": "2014-01-07T03:07:24.000+0000" }, { "id": "286885", "author": { "name": "wkong", "key": "wkong", "displayName": "Wei Kong", "active": false, "timeZone": "America/Los_Angeles" }, "body": "can you please provide me the guid of your ti app?", "updateAuthor": { "name": "wkong", "key": "wkong", "displayName": "Wei Kong", "active": false, "timeZone": "America/Los_Angeles" }, "created": "2014-01-07T05:18:46.000+0000", "updated": "2014-01-07T05:18:46.000+0000" }, { "id": "286949", "author": { "name": "nartub", "key": "nartub", "displayName": "Martín Aimar", "active": true, "timeZone": "America/Argentina/Buenos_Aires" }, "body": "guid for my app: d0d33e78-0a35-4e34-bdd4-233a1852c07d", "updateAuthor": { "name": "nartub", "key": "nartub", "displayName": "Martín Aimar", "active": true, "timeZone": "America/Argentina/Buenos_Aires" }, "created": "2014-01-07T13:39:57.000+0000", "updated": "2014-01-07T13:39:57.000+0000" }, { "id": "287863", "author": { "name": "wkong", "key": "wkong", "displayName": "Wei Kong", "active": false, "timeZone": "America/Los_Angeles" }, "body": "[~ragrawal] I don't see any problem with his account, his email is with ACS with 7 acs apps but we don't have any info of this particualar app with guid d0d33e78-0a35-4e34-bdd4-233a1852c07d. If he could provide a tmp password, I could try it manually. Otherwise, we could manually create cloud app for him.", "updateAuthor": { "name": "wkong", "key": "wkong", "displayName": "Wei Kong", "active": false, "timeZone": "America/Los_Angeles" }, "created": "2014-01-12T04:55:13.000+0000", "updated": "2014-01-12T04:55:13.000+0000" }, { "id": "287891", "author": { "name": "nartub", "key": "nartub", "displayName": "Martín Aimar", "active": true, "timeZone": "America/Argentina/Buenos_Aires" }, "body": "Sorry, I changed the password for my account and I could enable the Cloud Services in my app. Do you think this has something to do? Old password had spaces in it.", "updateAuthor": { "name": "nartub", "key": "nartub", "displayName": "Martín Aimar", "active": true, "timeZone": "America/Argentina/Buenos_Aires" }, "created": "2014-01-12T14:44:34.000+0000", "updated": "2014-01-12T14:44:34.000+0000" }, { "id": "287904", "author": { "name": "wkong", "key": "wkong", "displayName": "Wei Kong", "active": false, "timeZone": "America/Los_Angeles" }, "body": "Very likely. [~ragrawal] should we move this to cloudsrv or file a new ticket on this?", "updateAuthor": { "name": "wkong", "key": "wkong", "displayName": "Wei Kong", "active": false, "timeZone": "America/Los_Angeles" }, "created": "2014-01-12T17:03:11.000+0000", "updated": "2014-01-12T17:03:11.000+0000" }, { "id": "288062", "author": { "name": "wkong", "key": "wkong", "displayName": "Wei Kong", "active": false, "timeZone": "America/Los_Angeles" }, "body": "I don't know either since this is the first time hearing password allowing space. Perhaps he created a long time ago when spaces were still allowed?", "updateAuthor": { "name": "wkong", "key": "wkong", "displayName": "Wei Kong", "active": false, "timeZone": "America/Los_Angeles" }, "created": "2014-01-14T04:24:10.000+0000", "updated": "2014-01-14T04:24:10.000+0000" } ], "maxResults": 15, "total": 15, "startAt": 0 } } }