{ "id": "117168", "key": "AC-2153", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "3", "description": "The problem is a duplicate of an existing issue.", "name": "Duplicate" }, "resolutiondate": "2013-07-15T23:04:01.000+0000", "created": "2013-07-15T05:26:29.000+0000", "labels": [], "versions": [], "issuelinks": [ { "id": "30226", "type": { "id": "10002", "name": "Duplicate", "inward": "is duplicated by", "outward": "duplicates" }, "inwardIssue": { "id": "113064", "key": "TISTUD-4322", "fields": { "summary": "Node.ACS: \"Initializing Node.ACS\" process stuck at 30%.", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "priority": { "name": "High", "id": "2" }, "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false } } } } ], "assignee": { "name": "mpmiranda", "key": "mpmiranda", "displayName": "Mauro Parra-Miranda", "active": true, "timeZone": "America/Mexico_City" }, "updated": "2016-03-08T07:41:08.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "14551", "name": "Studio", "description": "Please enter tickets related to Titanium Studio here." }, { "id": "14548", "name": "Titanium SDK & CLI", "description": "Please enter tickets related to the MobileSDK here." } ], "description": "When trying to install Titanium from scratch or when i start the Titanium updates, then It proposes me to install Node.ACS 1.0.3. I click next and after a mean while got an error message : \r\nInstalling Titanium Updates... has encountered a problem.\r\nError encountered during update . Fail to install acs.", "attachment": [ { "id": "40742", "filename": "diagnostic.log", "author": { "name": "eric.garcia@gdb-systems.fr", "key": "eric.garcia@gdb-systems.fr", "displayName": "Garcia", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2013-07-15T05:26:29.000+0000", "size": 7016, "mimeType": "text/plain" }, { "id": "40743", "filename": "loginstallAcs.log", "author": { "name": "eric.garcia@gdb-systems.fr", "key": "eric.garcia@gdb-systems.fr", "displayName": "Garcia", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2013-07-15T05:26:29.000+0000", "size": 39978, "mimeType": "text/plain" } ], "flagged": false, "summary": "Blocking during installation of Titanium at the ACS level", "creator": { "name": "eric.garcia@gdb-systems.fr", "key": "eric.garcia@gdb-systems.fr", "displayName": "Garcia", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "eric.garcia@gdb-systems.fr", "key": "eric.garcia@gdb-systems.fr", "displayName": "Garcia", "active": true, "timeZone": "America/Los_Angeles" }, "environment": "windows 8 \r\nlinux unubutu 32b", "comment": { "comments": [ { "id": "261909", "author": { "name": "dsefton", "key": "dsefton", "displayName": "Daniel Sefton", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Hi Garcia,\r\n\r\nYour Node.JS version is v0.10.13. Please downgrade to 0.8.x (0.8.22 specifically).\r\n\r\nTitanium isn't properly compatible with 0.10 yet.\r\n\r\nLet me know how it goes.", "updateAuthor": { "name": "dsefton", "key": "dsefton", "displayName": "Daniel Sefton", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2013-07-15T23:04:01.000+0000", "updated": "2013-07-15T23:04:01.000+0000" }, { "id": "261926", "author": { "name": "dsefton", "key": "dsefton", "displayName": "Daniel Sefton", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Hi Garcia,\n\nBefore that, please can you try the following steps and let me know how it goes:\n\n1. Run \"acs login\" in Terminal\n2. Run \"acs whoami\" in Terminal\n3. See if you're logged in\n4. Restart studio", "updateAuthor": { "name": "dsefton", "key": "dsefton", "displayName": "Daniel Sefton", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2013-07-15T23:43:15.000+0000", "updated": "2013-07-15T23:43:15.000+0000" } ], "maxResults": 2, "total": 2, "startAt": 0 } } }