{ "id": "117905", "key": "AC-2209", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "3", "description": "The problem is a duplicate of an existing issue.", "name": "Duplicate" }, "resolutiondate": "2013-08-05T22:35:11.000+0000", "created": "2013-08-02T00:34:55.000+0000", "labels": [ "crash", "freeze", "launch", "studio" ], "versions": [], "issuelinks": [ { "id": "30640", "type": { "id": "10002", "name": "Duplicate", "inward": "is duplicated by", "outward": "duplicates" }, "inwardIssue": { "id": "117662", "key": "TISTUD-5166", "fields": { "summary": "Appcelerator Studio: stuck on the splash screen when restart", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "priority": { "name": "Critical", "id": "1" }, "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false } } } }, { "id": "30639", "type": { "id": "10002", "name": "Duplicate", "inward": "is duplicated by", "outward": "duplicates" }, "inwardIssue": { "id": "117940", "key": "TISTUD-5196", "fields": { "summary": "Ti Studio 3.1.2 RC won't launch", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "priority": { "name": "Medium", "id": "3" }, "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false } } } } ], "assignee": { "name": "mpmiranda", "key": "mpmiranda", "displayName": "Mauro Parra-Miranda", "active": true, "timeZone": "America/Mexico_City" }, "updated": "2016-03-08T07:41:12.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "14551", "name": "Studio", "description": "Please enter tickets related to Titanium Studio here." } ], "description": "When attempting to launch the latest version of the RC of Titanium Studio (3.1.2.201307311059 and even the prior version), it freezes at the splash screen. I first experienced this behavior on an Ubuntu 13.04 64-bit installation, so I thought I'd try it on Windows 32-bit and I am getting the same behavior. I have tried this with both JDK 1.6 and 1.7 with the same results. JAVA_HOME is correctly set in the environment variables.\r\n\r\nI have also tried 3.1.1 and it works fine in the exact same environment. If I start with 3.1.1, have it working with no issues and then upgrade to 3.1.2 RC, upon restarting, I get the splash screen freezing behavior. So, installing 3.1.2 or upgrading from 3.1.1 both give this behavior on fresh VM's of Windows 7 x86 and Ubuntu 13.04 x64.", "attachment": [ { "id": "41261", "filename": "TS3.1.2RC.png", "author": { "name": "kennr", "key": "kennr", "displayName": "Ken Kupelian", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2013-08-02T00:34:55.000+0000", "size": 1187331, "mimeType": "image/png" } ], "flagged": false, "summary": "Titanium Studio freezes at launch", "creator": { "name": "kennr", "key": "kennr", "displayName": "Ken Kupelian", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "kennr", "key": "kennr", "displayName": "Ken Kupelian", "active": true, "timeZone": "America/Los_Angeles" }, "environment": "In a fresh VMware VM w/Intel Core i7, 4GB RAM, and 16GB drive: \r\n- Windows 7 sp1 x86 - all updates\r\n- Titanium Studio 3.1.2 Release Candidate (3.1.2.201307311059)\r\n- Java JDK 1.6.0_45\r\n- node.js 0.10.15\r\n- ADT w/SDK Tools 22.0.5, Platform-tools 18.0.1, SDK Build-tools 18.0.1, SDK Platform/Google API 18, SDK Platform/Google API 14, SDK Platform/Google API 10, Android Support Library 18", "comment": { "comments": [ { "id": "265010", "author": { "name": "dsefton", "key": "dsefton", "displayName": "Daniel Sefton", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Please can you re-try with the very latest version of Ti Studio? A related report was recently fixed in the latest release: TISTUD-5166\r\n\r\nThanks!", "updateAuthor": { "name": "dsefton", "key": "dsefton", "displayName": "Daniel Sefton", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2013-08-05T22:35:11.000+0000", "updated": "2013-08-05T22:35:11.000+0000" }, { "id": "281000", "author": { "name": "mpmiranda", "key": "mpmiranda", "displayName": "Mauro Parra-Miranda", "active": true, "timeZone": "America/Mexico_City" }, "body": "DUP issue. ", "updateAuthor": { "name": "mpmiranda", "key": "mpmiranda", "displayName": "Mauro Parra-Miranda", "active": true, "timeZone": "America/Mexico_City" }, "created": "2013-11-24T22:29:52.000+0000", "updated": "2013-11-24T22:29:52.000+0000" } ], "maxResults": 2, "total": 2, "startAt": 0 } } }