{ "id": "100166", "key": "AC-2304", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "8", "description": "", "name": "Needs more info" }, "resolutiondate": "2012-11-26T20:06:58.000+0000", "created": "2012-08-30T03:43:43.000+0000", "labels": [ "editors", "studio", "titanium" ], "versions": [], "issuelinks": [], "assignee": { "name": "nsharma", "key": "nsharma", "displayName": "Nikhil Sharma", "active": true, "timeZone": "America/Los_Angeles" }, "updated": "2016-03-08T07:41:19.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "14551", "name": "Studio", "description": "Please enter tickets related to Titanium Studio here." }, { "id": "14548", "name": "Titanium SDK & CLI", "description": "Please enter tickets related to the MobileSDK here." } ], "description": "I'm not able to start Titanium studio. When i'm trying to start and given credentials it always displays login server unreachable, but i can login into appcelerator through browser.", "attachment": [ { "id": "30889", "filename": "Titaniumerror.png", "author": { "name": "hariharan_k04@infosys.com", "key": "hariharan_k04@infosys.com", "displayName": "Hariharan", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2012-08-30T03:43:43.000+0000", "size": 10284, "mimeType": "image/png" } ], "flagged": false, "summary": "Cannot able to start Titanium Studio", "creator": { "name": "hariharan_k04@infosys.com", "key": "hariharan_k04@infosys.com", "displayName": "Hariharan", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "hariharan_k04@infosys.com", "key": "hariharan_k04@infosys.com", "displayName": "Hariharan", "active": true, "timeZone": "America/Los_Angeles" }, "environment": "Operating System : Windows 7", "comment": { "comments": [ { "id": "218271", "author": { "name": "nsharma", "key": "nsharma", "displayName": "Nikhil Sharma", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Are you still having this issue?", "updateAuthor": { "name": "nsharma", "key": "nsharma", "displayName": "Nikhil Sharma", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2012-09-10T15:43:31.000+0000", "updated": "2012-09-10T15:43:31.000+0000" }, { "id": "218310", "author": { "name": "hariharan_k04@infosys.com", "key": "hariharan_k04@infosys.com", "displayName": "Hariharan", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Yes, still having this issue.", "updateAuthor": { "name": "hariharan_k04@infosys.com", "key": "hariharan_k04@infosys.com", "displayName": "Hariharan", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2012-09-10T20:34:11.000+0000", "updated": "2012-09-10T20:34:11.000+0000" }, { "id": "218645", "author": { "name": "nsharma", "key": "nsharma", "displayName": "Nikhil Sharma", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Hi Hariharan, \r\nWhat version of studio did you download? Could you please reinstall the studio again?", "updateAuthor": { "name": "nsharma", "key": "nsharma", "displayName": "Nikhil Sharma", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2012-09-12T09:43:46.000+0000", "updated": "2012-09-12T09:43:46.000+0000" }, { "id": "221168", "author": { "name": "mxia", "key": "mxia", "displayName": "Michael Xia", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Hi Hariharan,\n\nCould you try the troubleshooting steps specified in https://wiki.appcelerator.org/display/tis/Errors+Logging+In? Specifically, we're interested in the output you see in the terminal when running from the command line in Step 2.\n\nThanks.\n", "updateAuthor": { "name": "mxia", "key": "mxia", "displayName": "Michael Xia", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2012-09-27T00:47:53.000+0000", "updated": "2012-09-27T00:47:53.000+0000" }, { "id": "228498", "author": { "name": "dsefton", "key": "dsefton", "displayName": "Daniel Sefton", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Will re-open if a response is received.", "updateAuthor": { "name": "dsefton", "key": "dsefton", "displayName": "Daniel Sefton", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2012-11-26T20:06:58.000+0000", "updated": "2012-11-26T20:06:58.000+0000" } ], "maxResults": 5, "total": 5, "startAt": 0 } } }