{ "id": "125626", "key": "AC-2382", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "5", "description": "All attempts at reproducing this issue failed, or not enough information was available to reproduce the issue. Reading the code produces no clues as to why this behavior would occur. If more information appears later, please reopen the issue.", "name": "Cannot Reproduce" }, "resolutiondate": "2014-02-17T07:16:55.000+0000", "created": "2014-01-30T12:52:36.000+0000", "labels": [], "versions": [], "issuelinks": [], "assignee": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "updated": "2016-03-08T07:41:24.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [], "description": "h3. Steps to Reproduce\nI upgraded my Titanium before that android SDK was working fine but now its not showing the Android SDK instead a loading image appears continiously where Adndoid SDK was listed earlier on dashboard\n\nAlong with that when i restarted my mac machine an alert box is shown screenshot of which is attached with the email\n\nh3. Actual Result\n1) alert shoiwn when titanium is started with message Computing SDK info\n2) Loading icon on the dashboard where Android SDK was listed earlier\n\nh3. Expected Result\nI was expecting smooth flow like earlier the system was working", "attachment": [ { "id": "45479", "filename": ".log", "author": { "name": "amitduttjoshi", "key": "amitduttjoshi", "displayName": "Amit Joshi", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-01-30T12:52:51.000+0000", "size": 154566, "mimeType": "application/octet-stream; charset=ISO-8859-1" }, { "id": "45480", "filename": "diagnostic3354879353080549006.log", "author": { "name": "amitduttjoshi", "key": "amitduttjoshi", "displayName": "Amit Joshi", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-01-30T12:53:02.000+0000", "size": 11467, "mimeType": "application/octet-stream; charset=ISO-8859-1" }, { "id": "45481", "filename": "Screen Shot 2014-01-30 at 6.15.26 PM.png", "author": { "name": "amitduttjoshi", "key": "amitduttjoshi", "displayName": "Amit Joshi", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-01-30T12:53:16.000+0000", "size": 70728, "mimeType": "application/octet-stream; charset=ISO-8859-1" }, { "id": "45482", "filename": "Screen Shot 2014-01-30 at 6.25.02 PM.png", "author": { "name": "amitduttjoshi", "key": "amitduttjoshi", "displayName": "Amit Joshi", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-01-30T12:56:04.000+0000", "size": 49435, "mimeType": "image/png" }, { "id": "45505", "filename": "ti.config.txt", "author": { "name": "amitduttjoshi", "key": "amitduttjoshi", "displayName": "Amit Joshi", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-01-30T22:29:18.000+0000", "size": 871, "mimeType": "text/plain" }, { "id": "45506", "filename": "ti.info.txt", "author": { "name": "amitduttjoshi", "key": "amitduttjoshi", "displayName": "Amit Joshi", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-01-30T22:29:18.000+0000", "size": 11681, "mimeType": "text/plain" }, { "id": "45507", "filename": "ti.sdk.txt", "author": { "name": "amitduttjoshi", "key": "amitduttjoshi", "displayName": "Amit Joshi", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-01-30T22:29:18.000+0000", "size": 552, "mimeType": "text/plain" } ], "flagged": false, "summary": "Computing SDK info has encountered a problem", "creator": { "name": "amitduttjoshi", "key": "amitduttjoshi", "displayName": "Amit Joshi", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "amitduttjoshi", "key": "amitduttjoshi", "displayName": "Amit Joshi", "active": true, "timeZone": "America/Los_Angeles" }, "environment": "Titanium Studio 3.1.3", "comment": { "comments": [ { "id": "290415", "author": { "name": "amitduttjoshi", "key": "amitduttjoshi", "displayName": "Amit Joshi", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Screenshot for what I am viewing on my dashboard where SDK are listed", "updateAuthor": { "name": "amitduttjoshi", "key": "amitduttjoshi", "displayName": "Amit Joshi", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-01-30T12:56:04.000+0000", "updated": "2014-01-30T12:56:04.000+0000" }, { "id": "290433", "author": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "body": "To troubleshoot the issue further please attach the output of the following commands\n1. ti info\n2. ti sdk\n3. ti config", "updateAuthor": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-01-30T17:46:37.000+0000", "updated": "2014-01-30T17:46:37.000+0000" }, { "id": "290526", "author": { "name": "amitduttjoshi", "key": "amitduttjoshi", "displayName": "Amit Joshi", "active": true, "timeZone": "America/Los_Angeles" }, "body": "ti command output files attached", "updateAuthor": { "name": "amitduttjoshi", "key": "amitduttjoshi", "displayName": "Amit Joshi", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-01-30T22:29:18.000+0000", "updated": "2014-01-30T22:29:18.000+0000" }, { "id": "290566", "author": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Thank you for providing the requested information. You are using Studio 3.1.3 with CLI 3.2.0 and SDK 3.2.0. We would recommend you to upgrade your Studio version to latest 3.2.0 release so that you have the consistent stack components.", "updateAuthor": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-01-31T03:49:31.000+0000", "updated": "2014-01-31T03:49:31.000+0000" }, { "id": "293392", "author": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "body": "We have not been able to reproduce this issue and we have not received any follow up from the reporter.", "updateAuthor": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-02-17T07:16:55.000+0000", "updated": "2014-02-17T07:16:55.000+0000" } ], "maxResults": 5, "total": 5, "startAt": 0 } } }