{ "id": "117482", "key": "AC-2387", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "1", "description": "A fix for this issue is checked into the tree and tested.", "name": "Fixed" }, "resolutiondate": "2013-07-26T17:18:54.000+0000", "created": "2013-07-23T10:27:24.000+0000", "labels": [], "versions": [], "issuelinks": [ { "id": "30385", "type": { "id": "10003", "name": "Relates", "inward": "relates to", "outward": "relates to" }, "outwardIssue": { "id": "100311", "key": "TISTUD-2218", "fields": { "summary": "User has to constantly re-enter usernames and passwords. Error is \"Secure storage was unable to retrieve the master password from the OS keyring\"", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "priority": { "name": "High", "id": "2" }, "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false } } } } ], "assignee": { "name": "dsefton", "key": "dsefton", "displayName": "Daniel Sefton", "active": true, "timeZone": "America/Los_Angeles" }, "updated": "2016-03-08T07:41:25.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [], "description": "When I fill all the fields in \"New Mobile Project\" window and click the finish button titanium studio crashed very often. The loading finishes and just when the window should close the entire app freezes and I have to force quite. I'm creating default alloy projects.\r\n\r\nI have attached a log after re-opening from one of such crash.\r\n\r\n*Log error summary*\r\n{code}\r\n!MESSAGE Secure storage was unable to retrieve the master password from the OS keyring. Make sure that this application has access to the OS keyring. If the error persists, the password recovery feature could be used, or secure storage can be deleted and re-created.\r\n!STACK 0\r\njava.lang.SecurityException: Could not obtain password. Result: -67061\r\n{code}\r\n{code}\r\n!MESSAGE (Build 3.1.1.1364101697) [ERROR] Failed to save the signed-in user\r\n!STACK 0\r\norg.eclipse.equinox.security.storage.StorageException: No password provided.\r\n{code}", "attachment": [ { "id": "41013", "filename": "diagnostic log.txt", "author": { "name": "levani", "key": "levani", "displayName": "levani", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2013-07-24T18:58:37.000+0000", "size": 7696, "mimeType": "text/plain" }, { "id": "41012", "filename": "log2.log", "author": { "name": "levani", "key": "levani", "displayName": "levani", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2013-07-24T18:58:37.000+0000", "size": 11620, "mimeType": "text/plain" }, { "id": "40990", "filename": "ti.log", "author": { "name": "levani", "key": "levani", "displayName": "levani", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2013-07-23T10:27:53.000+0000", "size": 548437, "mimeType": "text/plain" } ], "flagged": false, "summary": "Titanium studio crashes when creating new alloy project", "creator": { "name": "levani", "key": "levani", "displayName": "levani", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "levani", "key": "levani", "displayName": "levani", "active": true, "timeZone": "America/Los_Angeles" }, "environment": "OSX 10.8.4, Titanium Studio, build: 3.1.1.201306112235", "comment": { "comments": [ { "id": "262807", "author": { "name": "levani", "key": "levani", "displayName": "levani", "active": true, "timeZone": "America/Los_Angeles" }, "body": "log file", "updateAuthor": { "name": "levani", "key": "levani", "displayName": "levani", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2013-07-23T10:27:53.000+0000", "updated": "2013-07-23T10:27:53.000+0000" }, { "id": "263005", "author": { "name": "dsefton", "key": "dsefton", "displayName": "Daniel Sefton", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Hmm, it's sort of hard to know which error in that log is the problem. Did you clear the log beforehand?\n\nPlease could you also attach your diagnostic log? (Found at Help -> Studio -> Run Diagnostic Test)\n\nThanks.", "updateAuthor": { "name": "dsefton", "key": "dsefton", "displayName": "Daniel Sefton", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2013-07-24T18:47:15.000+0000", "updated": "2013-07-24T18:47:15.000+0000" }, { "id": "263058", "author": { "name": "dsefton", "key": "dsefton", "displayName": "Daniel Sefton", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Hi levani,\n\nI'm not sure if the errors in the log are related to the crash, but as stated in TISTUD-2218, the password errors have been fixed for Studio 3.1.2. It might be worth trying the nightly from http://preview.appcelerator.com/studio/", "updateAuthor": { "name": "dsefton", "key": "dsefton", "displayName": "Daniel Sefton", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2013-07-24T21:55:11.000+0000", "updated": "2013-07-24T21:55:11.000+0000" }, { "id": "263274", "author": { "name": "clathrop", "key": "clathrop", "displayName": "Carter Lathrop", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Hello Levani,\n\nCan you please confirm that you have tested using Studio 3.1.2 and whether or not you still are experiencing this issue?\n\nThanks,\n\nCarter", "updateAuthor": { "name": "clathrop", "key": "clathrop", "displayName": "Carter Lathrop", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2013-07-25T22:44:07.000+0000", "updated": "2013-07-25T22:44:07.000+0000" }, { "id": "263378", "author": { "name": "levani", "key": "levani", "displayName": "levani", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Updated Studio to version 3.1.3 and created several test projects. Everything seem to be OK now.", "updateAuthor": { "name": "levani", "key": "levani", "displayName": "levani", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2013-07-26T10:11:27.000+0000", "updated": "2013-07-26T10:11:27.000+0000" } ], "maxResults": 6, "total": 6, "startAt": 0 } } }