{ "id": "109911", "key": "AC-2453", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "8", "description": "", "name": "Needs more info" }, "resolutiondate": "2013-02-21T01:34:54.000+0000", "created": "2013-02-20T15:41:14.000+0000", "labels": [], "versions": [], "issuelinks": [], "assignee": { "name": "clathrop", "key": "clathrop", "displayName": "Carter Lathrop", "active": true, "timeZone": "America/Los_Angeles" }, "updated": "2016-03-08T07:41:30.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "14551", "name": "Studio", "description": "Please enter tickets related to Titanium Studio here." } ], "description": "I can’t start Titanium Studio. If I call Titanium Studio, I get only the error message »An error has occurred.« See log attached file.", "attachment": [ { "id": "35638", "filename": "error.log", "author": { "name": "babelfisch", "key": "babelfisch", "displayName": "Mario", "active": true, "timeZone": "Europe/Berlin" }, "created": "2013-02-20T15:41:14.000+0000", "size": 18506, "mimeType": "text/plain" } ], "flagged": false, "summary": "The workspace exited with unsaved changes in the previous session", "creator": { "name": "babelfisch", "key": "babelfisch", "displayName": "Mario", "active": true, "timeZone": "Europe/Berlin" }, "subtasks": [], "reporter": { "name": "babelfisch", "key": "babelfisch", "displayName": "Mario", "active": true, "timeZone": "Europe/Berlin" }, "environment": "Mac OS X", "comment": { "comments": [ { "id": "239179", "author": { "name": "clathrop", "key": "clathrop", "displayName": "Carter Lathrop", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Hello Mario,\n\nSorry for the inconvenience. Can you please let me know what steps you have tried to fix this? Have you tried reinstalling studio? Was it working before and stopped working at a certain time? Was it after an update? More information is needed to determine the cause and possible fix to the problem.\n\nThank you,\n\nCarter", "updateAuthor": { "name": "clathrop", "key": "clathrop", "displayName": "Carter Lathrop", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2013-02-21T01:33:13.000+0000", "updated": "2013-02-21T01:33:13.000+0000" }, { "id": "283137", "author": { "name": "shossain", "key": "shossain", "displayName": "Shak Hossain", "active": false, "timeZone": "America/Los_Angeles" }, "body": "We have not heard back from you since you posted the issue. Not sure if the studio is still throwing when trying to load it. If so, please send us details so that we can take next necessary step to fix. Since this is a very likely installation issue, we will mark it as invalid bug. ", "updateAuthor": { "name": "shossain", "key": "shossain", "displayName": "Shak Hossain", "active": false, "timeZone": "America/Los_Angeles" }, "created": "2013-12-09T04:00:20.000+0000", "updated": "2013-12-09T04:00:20.000+0000" } ], "maxResults": 2, "total": 2, "startAt": 0 } } }