{ "id": "123472", "key": "AC-2600", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "7", "description": "", "name": "Invalid" }, "resolutiondate": "2013-12-08T19:35:54.000+0000", "created": "2013-12-08T16:47:32.000+0000", "labels": [ "invoice", "module", "support", "website" ], "versions": [], "issuelinks": [], "assignee": { "name": "shossain", "key": "shossain", "displayName": "Shak Hossain", "active": false, "timeZone": "America/Los_Angeles" }, "updated": "2016-03-08T07:41:41.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [], "description": "Posting issue where i see it fits best.\r\n\r\nSuggest on creating jira project for appcelerator.com website. \r\n\r\n1. On my.appcelerator.com when signed in:\r\n1.1. Bought a paid module with CreditCard. \r\n1.2. 'My account' -> 'Payment History' doesnt show any payments.\r\n1.3. The module is accesible in resources section for download..\r\n\r\n2. 'My account' -> 'Manage payment method' doesn't work at all. Renders a big red default error message.\r\n\r\nMy questions are:\r\nHow do i download an invoice that i need for company's accounting?\r\nWhere can i find customer support? it seems that the site doesn't have any support at all in regards to website issues etc. ", "attachment": [], "flagged": false, "summary": "my.appcelerator.com issues", "creator": { "name": "justsavi", "key": "justsavi", "displayName": "Just Savi", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "justsavi", "key": "justsavi", "displayName": "Just Savi", "active": true, "timeZone": "America/Los_Angeles" }, "environment": null, "comment": { "comments": [ { "id": "283129", "author": { "name": "shossain", "key": "shossain", "displayName": "Shak Hossain", "active": false, "timeZone": "America/Los_Angeles" }, "body": "Hi,\n\nJIRA is reserved for filing Titanium SDK, Studio, ACS bugs. You can send your request for invoice/payment related issues to info@appcelerator.com and we will get back to you ASAP. This page is public facing site and I don't recommend using this page for billing related discussion. I will close this ticket after I get you purchase details/email via email.\n\nThanks\nShak", "updateAuthor": { "name": "shossain", "key": "shossain", "displayName": "Shak Hossain", "active": false, "timeZone": "America/Los_Angeles" }, "created": "2013-12-08T19:35:38.000+0000", "updated": "2013-12-08T19:35:38.000+0000" } ], "maxResults": 1, "total": 1, "startAt": 0 } } }