{ "id": "103589", "key": "AC-2621", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "8", "description": "", "name": "Needs more info" }, "resolutiondate": "2013-03-20T21:51:52.000+0000", "created": "2012-10-18T07:34:36.000+0000", "labels": [ "crash" ], "versions": [], "issuelinks": [], "assignee": { "name": "shossain", "key": "shossain", "displayName": "Shak Hossain", "active": false, "timeZone": "America/Los_Angeles" }, "updated": "2016-03-08T07:41:42.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "14551", "name": "Studio", "description": "Please enter tickets related to Titanium Studio here." }, { "id": "14548", "name": "Titanium SDK & CLI", "description": "Please enter tickets related to the MobileSDK here." } ], "description": "I followed quick start guide from titanium site. \r\nTitanium throwing error when i clicks Appcelerator icon on Titanium toolbar\r\n \r\n \" An exception occurred in the script. Error name: TypeError. Error description: Object doesn't support this property or method. Error number: -2146827850. Error message: Object doesn't support this property or method.\"\r\n\r\nI already searched on web without any success. Some forum threads on the web suggested me to install IE9 but on my WinXP2 SP3 it is not possible.\r\n\r\nI am attaching error dialog's screenshot. \r\n", "attachment": [ { "id": "32746", "filename": "titanium_error.JPG", "author": { "name": "iamvshlbndr", "key": "iamvshlbndr", "displayName": "vishal bandre", "active": true, "timeZone": "Asia/Kolkata" }, "created": "2012-10-18T07:34:36.000+0000", "size": 23817, "mimeType": "image/jpeg" } ], "flagged": false, "summary": "Throwing error when i clicks Appcelerator icon on Titanium toolbar", "creator": { "name": "iamvshlbndr", "key": "iamvshlbndr", "displayName": "vishal bandre", "active": true, "timeZone": "Asia/Kolkata" }, "subtasks": [], "reporter": { "name": "iamvshlbndr", "key": "iamvshlbndr", "displayName": "vishal bandre", "active": true, "timeZone": "Asia/Kolkata" }, "environment": "Titanium Specs:\r\nTitanium Studio, build: 2.1.2.201208301612\r\nBuild: jenkins-titanium-rcp-master-232 (origin/master)\r\n\r\nTest Machine Specs:\r\nWindows XP 2000 SP3 AMD AthlonX2", "comment": { "comments": [ { "id": "243268", "author": { "name": "jbuckley", "key": "jbuckley", "displayName": "Jamie Buckley", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Hi Vishal,\n\nAre you able to update to a later windows service pack, and update titanium studio/sdk to the latest version 3.0.2GA\n\nThanks", "updateAuthor": { "name": "jbuckley", "key": "jbuckley", "displayName": "Jamie Buckley", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2013-03-20T21:51:09.000+0000", "updated": "2013-03-20T21:51:09.000+0000" }, { "id": "243395", "author": { "name": "iamvshlbndr", "key": "iamvshlbndr", "displayName": "vishal bandre", "active": true, "timeZone": "Asia/Kolkata" }, "body": "Thanks Jamie,\n\nJust upgraded to Titanium Studio, build: 3.0.2.201302191606 and working well on my XP 2000 SP3 Acer machine.\n\nThanks again!", "updateAuthor": { "name": "iamvshlbndr", "key": "iamvshlbndr", "displayName": "vishal bandre", "active": true, "timeZone": "Asia/Kolkata" }, "created": "2013-03-21T12:44:53.000+0000", "updated": "2013-03-21T12:44:53.000+0000" } ], "maxResults": 2, "total": 2, "startAt": 0 } } }