{
	"id": "116905",
	"key": "AC-2622",
	"fields": {
		"issuetype": {
			"id": "1",
			"description": "A problem which impairs or prevents the functions of the product.",
			"name": "Bug",
			"subtask": false
		},
		"project": {
			"id": "12217",
			"key": "AC",
			"name": "Appcelerator - INBOX",
			"projectCategory": {
				"id": "10000",
				"description": "",
				"name": "Customer Service"
			}
		},
		"resolution": {
			"id": "8",
			"description": "",
			"name": "Needs more info"
		},
		"resolutiondate": "2013-07-08T20:59:37.000+0000",
		"created": "2013-07-05T06:13:18.000+0000",
		"labels": [
			"login",
			"titanium"
		],
		"versions": [],
		"issuelinks": [],
		"assignee": {
			"name": "clathrop",
			"key": "clathrop",
			"displayName": "Carter Lathrop",
			"active": true,
			"timeZone": "America/Los_Angeles"
		},
		"updated": "2016-03-08T07:41:42.000+0000",
		"status": {
			"description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.",
			"name": "Closed",
			"id": "6",
			"statusCategory": {
				"id": 3,
				"key": "done",
				"colorName": "green",
				"name": "Done"
			}
		},
		"components": [
			{
				"id": "14548",
				"name": "Titanium SDK & CLI",
				"description": "Please enter tickets related to the MobileSDK here."
			}
		],
		"attachment": [
			{
				"id": "40545",
				"filename": "error_screen1.jpg",
				"author": {
					"name": "chapunchi",
					"key": "chapunchi",
					"displayName": "chandira punchihewa",
					"active": true,
					"timeZone": "Asia/Kolkata"
				},
				"created": "2013-07-05T06:13:19.000+0000",
				"size": 58934,
				"mimeType": "image/jpeg"
			},
			{
				"id": "40544",
				"filename": "screen 2.jpg",
				"author": {
					"name": "chapunchi",
					"key": "chapunchi",
					"displayName": "chandira punchihewa",
					"active": true,
					"timeZone": "Asia/Kolkata"
				},
				"created": "2013-07-05T06:13:19.000+0000",
				"size": 54345,
				"mimeType": "image/jpeg"
			}
		],
		"flagged": false,
		"summary": "Cannot login to Titanium Studio",
		"creator": {
			"name": "chapunchi",
			"key": "chapunchi",
			"displayName": "chandira punchihewa",
			"active": true,
			"timeZone": "Asia/Kolkata"
		},
		"subtasks": [],
		"reporter": {
			"name": "chapunchi",
			"key": "chapunchi",
			"displayName": "chandira punchihewa",
			"active": true,
			"timeZone": "Asia/Kolkata"
		},
		"environment": "Windows 8 ",
		"comment": {
			"comments": [
				{
					"id": "261004",
					"author": {
						"name": "clathrop",
						"key": "clathrop",
						"displayName": "Carter Lathrop",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Hello Chandira,\n\nIs your computer working behind a proxy? If you are trying to login to titanium studio from an office this is more than likely the case and is the culprit of your issue. If so you need to add the following ports to the firewall's white list\n\nhttps://api.appcelerator.net (ports 80 and 443) Used for login\n\nhttp://studio.appcelerator.com (ports 80 and 443) Used for the dashboard\n\nhttp://download.appcelerator.com (ports 80 and 443) Used for software\nupdates\n\nThis should allow you to login without a problem. Please let me know how this turns out for you.\n\nRegards,\n\nCarter",
					"updateAuthor": {
						"name": "clathrop",
						"key": "clathrop",
						"displayName": "Carter Lathrop",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2013-07-08T20:59:06.000+0000",
					"updated": "2013-07-08T20:59:06.000+0000"
				},
				{
					"id": "261036",
					"author": {
						"name": "chapunchi",
						"key": "chapunchi",
						"displayName": "chandira punchihewa",
						"active": true,
						"timeZone": "Asia/Kolkata"
					},
					"body": "Thanks Carter!! You are like a god!! Yes the Kaspersky was blocking the ports... Thank you soo much!!\n\nRegards,\nChandira",
					"updateAuthor": {
						"name": "chapunchi",
						"key": "chapunchi",
						"displayName": "chandira punchihewa",
						"active": true,
						"timeZone": "Asia/Kolkata"
					},
					"created": "2013-07-09T04:27:57.000+0000",
					"updated": "2013-07-09T04:27:57.000+0000"
				},
				{
					"id": "261037",
					"author": {
						"name": "clathrop",
						"key": "clathrop",
						"displayName": "Carter Lathrop",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Hi Chandira,\n\nGlad I could help :) Closing this ticket as resolved.\n\nBest,\n\nCarter",
					"updateAuthor": {
						"name": "clathrop",
						"key": "clathrop",
						"displayName": "Carter Lathrop",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2013-07-09T04:31:08.000+0000",
					"updated": "2013-07-09T04:31:08.000+0000"
				}
			],
			"maxResults": 3,
			"total": 3,
			"startAt": 0
		}
	}
}