{ "id": "149901", "key": "AC-264", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "5", "description": "All attempts at reproducing this issue failed, or not enough information was available to reproduce the issue. Reading the code produces no clues as to why this behavior would occur. If more information appears later, please reopen the issue.", "name": "Cannot Reproduce" }, "resolutiondate": "2015-11-05T06:17:38.000+0000", "created": "2015-07-27T13:31:44.000+0000", "labels": [], "versions": [], "issuelinks": [], "assignee": { "name": "mrahman", "key": "mrahman", "displayName": "Mostafizur Rahman", "active": true, "timeZone": "Asia/Dhaka" }, "updated": "2015-11-05T06:17:38.000+0000", "status": { "description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.", "name": "Resolved", "id": "5", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "14551", "name": "Studio", "description": "Please enter tickets related to Titanium Studio here." } ], "description": "Hi everyone,\r\n\r\nToday I have upgraded to Appcelerator Studio from Titanium Studio since it is giving some login issues screen shot is attached..!Screen Shot 2015-07-27 at 5.47.34 PM.png|thumbnail!\r\n\r\nWhile logging into Appcelerator also i am getting loging issue..screen shot is given below for your reference..If anyone found the solutions for these issues please help me out..Thanks in advance..\r\n\r\n!Screen Shot 2015-07-27 at 5.50.11 PM.png|thumbnail!", "attachment": [ { "id": "56258", "filename": "Screen Shot 2015-07-27 at 5.47.34 PM.png", "author": { "name": "ramprasad1477", "key": "ramprasad1477", "displayName": "ramprasad", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2015-07-27T13:25:59.000+0000", "size": 304905, "mimeType": "image/png" }, { "id": "56257", "filename": "Screen Shot 2015-07-27 at 5.50.11 PM.png", "author": { "name": "ramprasad1477", "key": "ramprasad1477", "displayName": "ramprasad", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2015-07-27T13:26:35.000+0000", "size": 83160, "mimeType": "image/png" } ], "flagged": false, "summary": "Appcelerator is not getting logged in ", "creator": { "name": "ramprasad1477", "key": "ramprasad1477", "displayName": "ramprasad", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "ramprasad1477", "key": "ramprasad1477", "displayName": "ramprasad", "active": true, "timeZone": "America/Los_Angeles" }, "environment": "Appcelator Studio 4.1.0\r\nSystem : Mac mini \r\nOS version : OS X Yosemite version 10.10.1\r\nProcessor: 2.6 GHz Intel Core i5\r\nMemory : 8 GB 1600 MHz DDR3\r\n", "comment": { "comments": [ { "id": "359073", "author": { "name": "pchowdhury", "key": "pchowdhury", "displayName": "Papia Chowdhury", "active": false, "timeZone": "America/Los_Angeles" }, "body": "Hello,\r\n\r\nPlease follow these steps to resolve the issue and let us know.\r\n\r\nFollow the link below to install Node:\r\n\r\nhttp://docs.appcelerator.com/platform/latest/#!/guide/Installing_Node\r\n\r\n\r\nThen using CLI try following commands\r\n\r\n1. sudo npm install appcelerator -g\r\n2. appc setup\r\n\r\nThanks.", "updateAuthor": { "name": "pchowdhury", "key": "pchowdhury", "displayName": "Papia Chowdhury", "active": false, "timeZone": "America/Los_Angeles" }, "created": "2015-08-05T10:00:42.000+0000", "updated": "2015-08-05T10:00:42.000+0000" }, { "id": "368615", "author": { "name": "mrahman", "key": "mrahman", "displayName": "Mostafizur Rahman", "active": true, "timeZone": "Asia/Dhaka" }, "body": "Hello,\r\n\r\nFirst, Try using the latest Appcelerator Studio, build: 4.3.3.201510212245. The error occurs because last tame you try to install CLI it was interrupted somehow. So you need to delete the \".appcelerator\" folder in your home directory and try manually installing the CLI. Chech if node is installed correctly by \"node --version\" command. Now, ran \"sudo npm install appcelerator -g\" and then \"appc setup\" in terminal. Follow through the process and reply if any problem arises. Thanks.", "updateAuthor": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2015-11-02T11:13:53.000+0000", "updated": "2015-11-04T08:48:23.000+0000" } ], "maxResults": 3, "total": 3, "startAt": 0 } } }