{ "id": "86512", "key": "AC-2812", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "3", "description": "The problem is a duplicate of an existing issue.", "name": "Duplicate" }, "resolutiondate": "2012-02-15T11:08:24.000+0000", "created": "2012-02-15T09:20:12.000+0000", "labels": [], "versions": [], "issuelinks": [], "assignee": { "name": "mpmiranda", "key": "mpmiranda", "displayName": "Mauro Parra-Miranda", "active": true, "timeZone": "America/Mexico_City" }, "updated": "2016-03-08T07:47:44.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "14548", "name": "Titanium SDK & CLI", "description": "Please enter tickets related to the MobileSDK here." } ], "description": "I'm unable to access the Dashboard from 2 different macs that I use to do development. Yesterday it was working fine. PC access is fine but I'm building for iPhone right now so that doesn't help much :)\r\n\r\nError Message: An exception occurred in the script. Error name: TypeError. Error description: undefined. Error number: undefined. Error message: 'undefined' is not a function\r\n\r\nOSX 10.6.8 Please advise\r\n", "attachment": [ { "id": "25781", "filename": "titaniumError.jpg", "author": { "name": "jflowers45", "key": "jflowers45", "displayName": "Joe", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2012-02-15T11:08:02.000+0000", "size": 281218, "mimeType": "image/jpeg" } ], "flagged": false, "summary": "Unable to access dashboard on 2 different Macs", "creator": { "name": "jflowers45", "key": "jflowers45", "displayName": "Joe", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "jflowers45", "key": "jflowers45", "displayName": "Joe", "active": true, "timeZone": "America/Los_Angeles" }, "environment": "OS X 10.6.8", "comment": { "comments": [ { "id": "183206", "author": { "name": "mpmiranda", "key": "mpmiranda", "displayName": "Mauro Parra-Miranda", "active": true, "timeZone": "America/Mexico_City" }, "body": "Hello Joe, \r\n\r\ncan you please update to the latest Ti Studio? \r\n\r\nBest,\r\n\r\nMauro", "updateAuthor": { "name": "mpmiranda", "key": "mpmiranda", "displayName": "Mauro Parra-Miranda", "active": true, "timeZone": "America/Mexico_City" }, "created": "2012-02-15T10:48:42.000+0000", "updated": "2012-02-15T10:48:42.000+0000" }, { "id": "183210", "author": { "name": "jflowers45", "key": "jflowers45", "displayName": "Joe", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Yep - it says no updates are available. ", "updateAuthor": { "name": "jflowers45", "key": "jflowers45", "displayName": "Joe", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2012-02-15T10:59:51.000+0000", "updated": "2012-02-15T10:59:51.000+0000" }, { "id": "183211", "author": { "name": "mpmiranda", "key": "mpmiranda", "displayName": "Mauro Parra-Miranda", "active": true, "timeZone": "America/Mexico_City" }, "body": "Joe, \r\nDid you install that Studio today? Or did you upgrade today? Can you share the version from the menu help->Titanium Studio->Run diagnostic test? \r\n\r\nBTW, can you please upload an screnshot of the message you are getting? \r\n\r\nTIA!\r\n\r\nMauro", "updateAuthor": { "name": "mpmiranda", "key": "mpmiranda", "displayName": "Mauro Parra-Miranda", "active": true, "timeZone": "America/Mexico_City" }, "created": "2012-02-15T11:03:57.000+0000", "updated": "2012-02-15T11:03:57.000+0000" }, { "id": "183214", "author": { "name": "jflowers45", "key": "jflowers45", "displayName": "Joe", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Image attached\r\n\r\nInstalled on one of them today, one a few days ago\r\n\r\nLog: \r\n\r\nHost OS: Mac OS X\r\nOS Arch: x86\r\nJRE Version: 1.6.0_29\r\nJRE Vendor: Apple Inc.\r\nJRE Home: /System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home\r\nInstall Directory: file:/Applications/Titanium Studio/\r\nVersion: 1.0.8.201201262211\r\nVM Arguments: -Xms40m\r\n-Xmx1024m\r\n-Declipse.p2.unsignedPolicy=allow\r\n-Declipse.log.size.max=10000\r\n-Declipse.log.backup.max=5\r\n-Xdock:icon=../Resources/titanium.icns\r\n-XstartOnFirstThread\r\n-Dorg.eclipse.swt.internal.carbon.smallFonts\r\n-XX:MaxPermSize=256m\r\n-Djava.class.path=/Applications/Titanium Studio/TitaniumStudio.app/Contents/MacOS//../../../plugins/org.eclipse.equinox.launcher_1.1.1.R36x_v20101122_1400.jar\r\n\r\nWorkspace Directory: file:/Users/admin/Documents/Titanium Studio Workspace/\r\nLanguage: en_US\r\n\r\nTitanium Desktop SDK Version: 1.1.0\r\nTitanium Desktop SDK Location: /Library/Application Support/Titanium/sdk/osx/1.1.0\r\n\r\n\r\nTitanium Mobile SDK Version: 1.8.1\r\nmodule_apiversion=2\r\nMobile SDK Timestamp: 01/27/12 17:31\r\nMobile SDK Build Number: a24502a\r\nTitanium Mobile SDK Location: /Library/Application Support/Titanium/mobilesdk/osx/1.8.1", "updateAuthor": { "name": "jflowers45", "key": "jflowers45", "displayName": "Joe", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2012-02-15T11:08:15.000+0000", "updated": "2012-02-15T11:08:15.000+0000" }, { "id": "183215", "author": { "name": "mpmiranda", "key": "mpmiranda", "displayName": "Mauro Parra-Miranda", "active": true, "timeZone": "America/Mexico_City" }, "updateAuthor": { "name": "mpmiranda", "key": "mpmiranda", "displayName": "Mauro Parra-Miranda", "active": true, "timeZone": "America/Mexico_City" }, "created": "2012-02-15T11:08:24.000+0000", "updated": "2012-02-15T11:08:24.000+0000" }, { "id": "183216", "author": { "name": "jflowers45", "key": "jflowers45", "displayName": "Joe", "active": true, "timeZone": "America/Los_Angeles" }, "body": "also, despite the fact that my screenshot shows the iPhone build process in the console - the error only happens when I click the red dashboard button", "updateAuthor": { "name": "jflowers45", "key": "jflowers45", "displayName": "Joe", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2012-02-15T11:09:14.000+0000", "updated": "2012-02-15T11:09:14.000+0000" }, { "id": "280932", "author": { "name": "mpmiranda", "key": "mpmiranda", "displayName": "Mauro Parra-Miranda", "active": true, "timeZone": "America/Mexico_City" }, "body": "Closing since it's a dup. ", "updateAuthor": { "name": "mpmiranda", "key": "mpmiranda", "displayName": "Mauro Parra-Miranda", "active": true, "timeZone": "America/Mexico_City" }, "created": "2013-11-24T22:07:52.000+0000", "updated": "2013-11-24T22:07:52.000+0000" } ], "maxResults": 7, "total": 7, "startAt": 0 } } }