{
	"id": "97767",
	"key": "AC-2935",
	"fields": {
		"issuetype": {
			"id": "1",
			"description": "A problem which impairs or prevents the functions of the product.",
			"name": "Bug",
			"subtask": false
		},
		"project": {
			"id": "12217",
			"key": "AC",
			"name": "Appcelerator - INBOX",
			"projectCategory": {
				"id": "10000",
				"description": "",
				"name": "Customer Service"
			}
		},
		"resolution": {
			"id": "5",
			"description": "All attempts at reproducing this issue failed, or not enough information was available to reproduce the issue. Reading the code produces no clues as to why this behavior would occur. If more information appears later, please reopen the issue.",
			"name": "Cannot Reproduce"
		},
		"resolutiondate": "2012-08-13T02:15:50.000+0000",
		"created": "2012-07-23T08:16:07.000+0000",
		"labels": [
			"audio",
			"ios",
			"video"
		],
		"versions": [],
		"issuelinks": [],
		"assignee": {
			"name": "btran",
			"key": "btran",
			"displayName": "Betty Tran",
			"active": true,
			"timeZone": "America/Los_Angeles"
		},
		"updated": "2016-03-08T07:47:55.000+0000",
		"status": {
			"description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.",
			"name": "Closed",
			"id": "6",
			"statusCategory": {
				"id": 3,
				"key": "done",
				"colorName": "green",
				"name": "Done"
			}
		},
		"components": [
			{
				"id": "14548",
				"name": "Titanium SDK & CLI",
				"description": "Please enter tickets related to the MobileSDK here."
			}
		],
		"description": "First discovered with my own app. Created simple test app and problem still seen. Then compiled Kitchen Sink and KS also has the same issue.\r\n\r\nRun kitchen sink on a 1st gen iPad and there is audio for the local video. Run KS on a 2nd gen iPad and there is no audio.",
		"attachment": [],
		"flagged": false,
		"summary": "Audio (from MP4 Video) Not Playing on iPad 2nd Gen (But Fine on iPad 1st Gen)",
		"creator": {
			"name": "tinjaw",
			"key": "tinjaw",
			"displayName": "Chaim Krause",
			"active": true,
			"timeZone": "America/Chicago"
		},
		"subtasks": [],
		"reporter": {
			"name": "tinjaw",
			"key": "tinjaw",
			"displayName": "Chaim Krause",
			"active": true,
			"timeZone": "America/Chicago"
		},
		"environment": "Mac OS X\r\n\r\nTitanium Studio, build: 2.1.0.201206251749\r\n(c) Copyright 2012 by Appcelerator, Inc.  All rights reserved.\r\n\r\nBuild: jenkins-titanium-rcp-master-218 (origin/master)\r\nDate: 25 June 2012, 17:50:34",
		"comment": {
			"comments": [
				{
					"id": "209108",
					"author": {
						"name": "tinjaw",
						"key": "tinjaw",
						"displayName": "Chaim Krause",
						"active": true,
						"timeZone": "America/Chicago"
					},
					"body": "I have found another iPad 2nd Generation that *does work*.\r\n\r\nI grabbed the model numbers:\r\n- working iPad2 MC916LL\r\n- NOT working iPad2 MC770LL",
					"updateAuthor": {
						"name": "tinjaw",
						"key": "tinjaw",
						"displayName": "Chaim Krause",
						"active": true,
						"timeZone": "America/Chicago"
					},
					"created": "2012-07-24T08:49:49.000+0000",
					"updated": "2012-07-24T08:49:49.000+0000"
				},
				{
					"id": "211052",
					"author": {
						"name": "btran",
						"key": "btran",
						"displayName": "Betty Tran",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Hi Chaim,\r\n\r\nI could not reproduce the issue on the iPad 2 (model MC705LL). On the iPad 2 it does not work on, does playing the same video in the native video player work as expected?",
					"updateAuthor": {
						"name": "btran",
						"key": "btran",
						"displayName": "Betty Tran",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2012-08-01T12:02:30.000+0000",
					"updated": "2012-08-01T12:02:30.000+0000"
				},
				{
					"id": "211398",
					"author": {
						"name": "tinjaw",
						"key": "tinjaw",
						"displayName": "Chaim Krause",
						"active": true,
						"timeZone": "America/Chicago"
					},
					"body": "Yes. I emailed the movie and it opened fine on the device.\r\n\r\nAdditionally, the other day I tested on an iPad 3rd Gen and it worked fine.\r\n\r\nIt can conceivably be a problem only on that iPad because of some settings or some app(s) that are on it. Although the owner, since the problem, synched his iPad to the cloud, did a factory reset, and synched from the cloud and the problem remains.\r\n\r\nHow can I get the necessary troubleshooting information to examine this further?",
					"updateAuthor": {
						"name": "tinjaw",
						"key": "tinjaw",
						"displayName": "Chaim Krause",
						"active": true,
						"timeZone": "America/Chicago"
					},
					"created": "2012-08-03T10:34:54.000+0000",
					"updated": "2012-08-03T10:34:54.000+0000"
				},
				{
					"id": "211464",
					"author": {
						"name": "sfeather",
						"key": "sfeather",
						"displayName": "Stephen Feather",
						"active": true,
						"timeZone": "America/New_York"
					},
					"body": "Is the device in question jail broken?\r\n",
					"updateAuthor": {
						"name": "sfeather",
						"key": "sfeather",
						"displayName": "Stephen Feather",
						"active": true,
						"timeZone": "America/New_York"
					},
					"created": "2012-08-04T08:28:12.000+0000",
					"updated": "2012-08-04T08:28:12.000+0000"
				},
				{
					"id": "213959",
					"author": {
						"name": "tinjaw",
						"key": "tinjaw",
						"displayName": "Chaim Krause",
						"active": true,
						"timeZone": "America/Chicago"
					},
					"body": "No, the device is not jail broken.",
					"updateAuthor": {
						"name": "tinjaw",
						"key": "tinjaw",
						"displayName": "Chaim Krause",
						"active": true,
						"timeZone": "America/Chicago"
					},
					"created": "2012-08-12T15:10:05.000+0000",
					"updated": "2012-08-12T15:10:05.000+0000"
				},
				{
					"id": "213960",
					"author": {
						"name": "tinjaw",
						"key": "tinjaw",
						"displayName": "Chaim Krause",
						"active": true,
						"timeZone": "America/Chicago"
					},
					"body": "After the recent updates of both Ti SDK to 2.1.1 and Xcode, I rebuilt my app and the sound is working. So I am not sure what update fixed things, but it was one or the other.",
					"updateAuthor": {
						"name": "tinjaw",
						"key": "tinjaw",
						"displayName": "Chaim Krause",
						"active": true,
						"timeZone": "America/Chicago"
					},
					"created": "2012-08-12T15:11:03.000+0000",
					"updated": "2012-08-12T15:11:03.000+0000"
				}
			],
			"maxResults": 6,
			"total": 6,
			"startAt": 0
		}
	}
}