{ "id": "150329", "key": "AC-296", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "7", "description": "", "name": "Invalid" }, "resolutiondate": "2015-11-05T06:39:26.000+0000", "created": "2015-08-12T11:28:36.000+0000", "labels": [ "defect" ], "versions": [], "issuelinks": [], "assignee": { "name": "mrahman", "key": "mrahman", "displayName": "Mostafizur Rahman", "active": true, "timeZone": "Asia/Dhaka" }, "updated": "2015-11-05T06:39:26.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "14551", "name": "Studio", "description": "Please enter tickets related to Titanium Studio here." } ], "description": "Refresh in preferences/platforms/ios, Appc Studio was not responsive, and crashed", "attachment": [ { "id": "56401", "filename": "crashLogs-studio.txt", "author": { "name": "nunocostapt", "key": "nunocostapt", "displayName": "Nuno Costa", "active": true, "timeZone": "Europe/Lisbon" }, "created": "2015-08-12T11:28:29.000+0000", "size": 1817872, "mimeType": "text/plain" } ], "flagged": false, "summary": "Refresh in preferences/platforms/ios, crashed", "creator": { "name": "nunocostapt", "key": "nunocostapt", "displayName": "Nuno Costa", "active": true, "timeZone": "Europe/Lisbon" }, "subtasks": [], "reporter": { "name": "nunocostapt", "key": "nunocostapt", "displayName": "Nuno Costa", "active": true, "timeZone": "Europe/Lisbon" }, "environment": "Operating System\r\n Name = Mac OS X\r\n Version = 10.10.4\r\n Architecture = 64bit\r\n # CPUs = 4\r\n Memory = 8.0GB\r\n\r\nNode.js\r\n Node.js Version = 0.10.38\r\n npm Version = 2.13.2\r\n\r\nAppcelerator CLI\r\n Installer = 4.1.0\r\n Core Package = 4.1.2\r\n\r\nTitanium CLI\r\n CLI Version = 4.0.1\r\n node-appc Version = 0.2.26\r\n\r\nTitanium SDKs\r\n 4.1.1.v20150807121809\r\n Version = 4.1.1\r\n Install Location = /Users/nuno/Library/Application Support/Titanium/mobilesdk/osx/4.1.1.v20150807121809\r\n Platforms = android, mobileweb, iphone\r\n git Hash = 051976b\r\n git Timestamp = 08/07/15 12:18\r\n node-appc Version = 0.2.24\r\n 4.1.0.v20150724170127\r\n Version = 4.1.0\r\n Install Location = /Users/nuno/Library/Application Support/Titanium/mobilesdk/osx/4.1.0.v20150724170127\r\n Platforms = android, mobileweb, iphone\r\n git Hash = 58f6ad1\r\n git Timestamp = 07/24/15 17:01\r\n node-appc Version = 0.2.24\r\n 4.1.0.GA\r\n Version = 4.1.0\r\n Install Location = /Users/nuno/Library/Application Support/Titanium/mobilesdk/osx/4.1.0.GA\r\n Platforms = android, mobileweb, iphone\r\n git Hash = d57aa7d\r\n git Timestamp = 07/06/15 11:15\r\n node-appc Version = 0.2.24\r\n 4.0.0.GA\r\n Version = 4.0.0\r\n Install Location = /Users/nuno/Library/Application Support/Titanium/mobilesdk/osx/4.0.0.GA\r\n Platforms = iphone, mobileweb, android\r\n git Hash = 9239ff9\r\n git Timestamp = 05/18/15 15:42\r\n node-appc Version = 0.2.24\r\n 3.5.1.GA\r\n Version = 3.5.1\r\n Install Location = /Users/nuno/Library/Application Support/Titanium/mobilesdk/osx/3.5.1.GA\r\n Platforms = iphone, mobileweb, android, blackberry\r\n git Hash = 96875c9\r\n git Timestamp = 03/05/15 10:08\r\n node-appc Version = 0.2.24\r\n 3.5.0.GA\r\n Version = 3.5.0\r\n Install Location = /Users/nuno/Library/Application Support/Titanium/mobilesdk/osx/3.5.0.GA\r\n Platforms = iphone, mobileweb, android, blackberry\r\n git Hash = 0014f83\r\n git Timestamp = 01/12/15 15:33\r\n node-appc Version = 0.2.17\r\n 3.4.1.GA\r\n Version = 3.4.1\r\n Install Location = /Users/nuno/Library/Application Support/Titanium/mobilesdk/osx/3.4.1.GA\r\n Platforms = iphone, mobileweb, android, blackberry\r\n git Hash = 5982e8f\r\n git Timestamp = 11/13/14 13:33\r\n node-appc Version = 0.2.17\r\n 3.4.0.GA\r\n Version = 3.4.0\r\n Install Location = /Users/nuno/Library/Application Support/Titanium/mobilesdk/osx/3.4.0.GA\r\n Platforms = iphone, mobileweb, android, blackberry\r\n git Hash = b54c467\r\n git Timestamp = 09/25/14 16:41\r\n node-appc Version = 0.2.17\r\n 3.3.0.GA\r\n Version = 3.3.0\r\n Install Location = /Users/nuno/Library/Application Support/Titanium/mobilesdk/osx/3.3.0.GA\r\n Platforms = iphone, mobileweb, android, blackberry\r\n git Hash = 787cd39\r\n git Timestamp = 07/11/14 12:36\r\n node-appc Version = 0.2.12\r\n 3.2.3.GA\r\n Version = 3.2.3\r\n Install Location = /Users/nuno/Library/Application Support/Titanium/mobilesdk/osx/3.2.3.GA\r\n Platforms = iphone, tizen, mobileweb, android, blackberry\r\n git Hash = b958a70\r\n git Timestamp = 04/22/14 10:17\r\n node-appc Version = 0.2.1\r\n 3.2.2.GA\r\n Version = 3.2.2\r\n Install Location = /Users/nuno/Library/Application Support/Titanium/mobilesdk/osx/3.2.2.GA\r\n Platforms = iphone, tizen, mobileweb, android, blackberry\r\n git Hash = 96e9a07\r\n git Timestamp = 03/05/14 12:21\r\n node-appc Version = 0.2.0\r\n 3.2.1.GA\r\n Version = 3.2.1\r\n Install Location = /Users/nuno/Library/Application Support/Titanium/mobilesdk/osx/3.2.1.GA\r\n Platforms = iphone, tizen, mobileweb, android, blackberry\r\n git Hash = 991027b\r\n git Timestamp = 02/06/14 17:01\r\n node-appc Version = 0.2.0\r\n 3.2.0.GA\r\n Version = 3.2.0\r\n Install Location = /Users/nuno/Library/Application Support/Titanium/mobilesdk/osx/3.2.0.GA\r\n Platforms = iphone, tizen, mobileweb, android, blackberry\r\n git Hash = d9182d6\r\n git Timestamp = 12/20/13 10:56\r\n node-appc Version = 0.2.0\r\n 3.1.3.GA\r\n Version = 3.1.3\r\n Install Location = /Users/nuno/Library/Application Support/Titanium/mobilesdk/osx/3.1.3.GA\r\n Platforms = iphone, tizen, mobileweb, android, blackberry\r\n git Hash = 222f4d1\r\n git Timestamp = 09/18/13 12:00\r\n node-appc Version = 0.1.30\r\n 3.1.2.GA\r\n Version = 3.1.2\r\n Install Location = /Users/nuno/Library/Application Support/Titanium/mobilesdk/osx/3.1.2.GA\r\n Platforms = iphone, tizen, mobileweb, android, blackberry\r\n git Hash = 5ceaff8\r\n git Timestamp = 08/14/13 12:45\r\n node-appc Version = 0.1.30\r\n 3.1.1.GA\r\n Version = 3.1.1\r\n Install Location = /Users/nuno/Library/Application Support/Titanium/mobilesdk/osx/3.1.1.GA\r\n Platforms = iphone, tizen, mobileweb, android, blackberry\r\n git Hash = f7592c1\r\n git Timestamp = 06/15/13 16:09\r\n node-appc Version = 0.1.30\r\n 3.1.0.GA\r\n Version = 3.1.0\r\n Install Location = /Users/nuno/Library/Application Support/Titanium/mobilesdk/osx/3.1.0.GA\r\n Platforms = iphone, tizen, mobileweb, android\r\n git Hash = 57634ef\r\n git Timestamp = 04/15/13 18:45\r\n node-appc Version = 0.1.29\r\n 3.0.2.GA\r\n Version = 3.0.2\r\n Install Location = /Users/nuno/Library/Application Support/Titanium/mobilesdk/osx/3.0.2.GA\r\n Platforms = iphone, mobileweb, android\r\n git Hash = 5a77fe7\r\n git Timestamp = 02/15/13 19:02\r\n node-appc Version = 0.1.28\r\n 3.0.0.GA\r\n Version = 3.0.0\r\n Install Location = /Users/nuno/Library/Application Support/Titanium/mobilesdk/osx/3.0.0.GA\r\n Platforms = iphone, mobileweb, android\r\n git Hash = a5894b3\r\n git Timestamp = 12/12/12 18:49\r\n node-appc Version = 0.1.24\r\n\r\nMac OS X\r\n Command Line Tools = installed\r\n\r\nIntel® Hardware Accelerated Execution Manager (HAXM)\r\n Installed = yes\r\n Memory Limit = 2 GB\r\n\r\nJava Development Kit\r\n Version = 1.8.0_45\r\n Java Home = /Library/Java/JavaVirtualMachines/jdk1.8.0_45.jdk/Contents/Home\r\n = /Users/nuno/Library/android-sdk-macosx/platforms/android-MNC\r\n\r\n\r\n\r\nXcode\r\n 6.4 (build 6E35b) - Xcode default\r\n Install Location = /Applications/Xcode.app/Contents/Developer\r\n iOS SDKs = 8.4\r\n iOS Simulators = 8.4, 8.3, 8.2, 8.1, 7.1\r\n Supported by TiSDK 4.1.1.v20150807121809 = yes\r\n\r\niOS Keychains\r\n login.keychain = /Users/nuno/Library/Keychains/login.keychain\r\n System.keychain = /Library/Keychains/System.keychain", "comment": { "comments": [ { "id": "359776", "author": { "name": "pchowdhury", "key": "pchowdhury", "displayName": "Papia Chowdhury", "active": false, "timeZone": "America/Los_Angeles" }, "body": "Hello [~nunocostapt],\r\n\r\nPlease follow the steps below and let me know.\r\n\r\n*Open terminal and run below commands :*\r\n\r\n1. node —version (if not installed then you can download it from [here|https://web.appcelerator.com/product/cli])\r\n2. sudo npm install appcelerator -g\r\n3. appc setup\r\n\r\n*Login to Studio from terminal using below command and then open your Studio:*\r\nappc login\r\n\r\nIf the problem still persist then:\r\n\r\n*Uninstall SDK:*\r\nappc ti sdk uninstall (SDK version)\r\n\r\n*Install SDK:*\r\nappc ti sdk install latest or\r\nappc ti sdk install (SDK version)\r\n\r\nThanks.", "updateAuthor": { "name": "pchowdhury", "key": "pchowdhury", "displayName": "Papia Chowdhury", "active": false, "timeZone": "America/Los_Angeles" }, "created": "2015-08-13T05:14:35.000+0000", "updated": "2015-08-13T05:14:35.000+0000" }, { "id": "368762", "author": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "body": "Hello [~nunocostapt], Are you still facing the issue in latest studio 4.3.3.201510212245? Did you try with xCode 7? Reply if your problems still exist. Thanks.", "updateAuthor": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2015-11-03T05:06:03.000+0000", "updated": "2015-11-03T05:06:03.000+0000" }, { "id": "368813", "author": { "name": "nunocostapt", "key": "nunocostapt", "displayName": "Nuno Costa", "active": true, "timeZone": "Europe/Lisbon" }, "body": "Nop, that is old stuff, all good now.", "updateAuthor": { "name": "nunocostapt", "key": "nunocostapt", "displayName": "Nuno Costa", "active": true, "timeZone": "Europe/Lisbon" }, "created": "2015-11-03T12:23:00.000+0000", "updated": "2015-11-03T12:23:00.000+0000" } ], "maxResults": 3, "total": 3, "startAt": 0 } } }