{
	"id": "81997",
	"key": "AC-2965",
	"fields": {
		"issuetype": {
			"id": "1",
			"description": "A problem which impairs or prevents the functions of the product.",
			"name": "Bug",
			"subtask": false
		},
		"project": {
			"id": "12217",
			"key": "AC",
			"name": "Appcelerator - INBOX",
			"projectCategory": {
				"id": "10000",
				"description": "",
				"name": "Customer Service"
			}
		},
		"resolution": {
			"id": "8",
			"description": "",
			"name": "Needs more info"
		},
		"resolutiondate": "2011-10-28T04:59:04.000+0000",
		"created": "2011-10-26T15:04:36.000+0000",
		"labels": [
			"crashes",
			"lion",
			"mac",
			"macos",
			"startup",
			"studio",
			"titanium"
		],
		"versions": [],
		"issuelinks": [],
		"assignee": {
			"name": "mapperson",
			"key": "mapperson",
			"displayName": "Matthew Apperson",
			"active": true,
			"timeZone": "America/Los_Angeles"
		},
		"updated": "2016-03-08T07:47:58.000+0000",
		"status": {
			"description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.",
			"name": "Closed",
			"id": "6",
			"statusCategory": {
				"id": 3,
				"key": "done",
				"colorName": "green",
				"name": "Done"
			}
		},
		"components": [
			{
				"id": "14551",
				"name": "Studio",
				"description": "Please enter tickets related to Titanium Studio here."
			}
		],
		"description": "I installed Titanium Studio (VERSION 1.0.4.201108101535 - BUILD 201108101535), but immediately after splash screen it crashes.\r\nI can just select the worspace, and then it report an error.\r\n\r\nI am attacching the Apple CrashReport and log stored on .metadata folder.\r\n\r\nBelow you can find the titaniumstudio.ini (it contains default values)\r\n\r\n-startup\r\n../../../plugins/org.eclipse.equinox.launcher_1.1.1.R36x_v20101122_1400.jar\r\n--launcher.XXMaxPermSize\r\n256m\r\n--launcher.defaultAction\r\nopenFile\r\n-vmargs\r\n-Xms40m\r\n-Xmx1024m\r\n-Declipse.p2.unsignedPolicy=allow\r\n-Declipse.log.size.max=10000\r\n-Declipse.log.backup.max=5\r\n-Xdock:icon=../Resources/titanium.icns\r\n-XstartOnFirstThread\r\n-Dorg.eclipse.swt.internal.carbon.smallFonts\r\n\r\n\r\nJava version is:\r\n\r\njava version \"1.6.0_26\"\r\nJava(TM) SE Runtime Environment (build 1.6.0_26-b03-383-11A511)\r\nJava HotSpot(TM) 64-Bit Server VM (build 20.1-b02-383, mixed mode)\r\n\r\n\r\n\r\nCould you help me? I found a lot of discussion didn't help me to solve this issue.\r\n\r\nI already tried to uninstall and reinstall Titanium Studio.\r\n\r\nThanks!",
		"attachment": [
			{
				"id": "23900",
				"filename": "log",
				"author": {
					"name": "carned",
					"key": "carned",
					"displayName": "Davide",
					"active": true,
					"timeZone": "America/Los_Angeles"
				},
				"created": "2011-10-26T15:04:36.000+0000",
				"size": 269365,
				"mimeType": "application/octet-stream"
			},
			{
				"id": "23899",
				"filename": "ProblemReport.txt",
				"author": {
					"name": "carned",
					"key": "carned",
					"displayName": "Davide",
					"active": true,
					"timeZone": "America/Los_Angeles"
				},
				"created": "2011-10-26T15:04:36.000+0000",
				"size": 70757,
				"mimeType": "text/plain"
			}
		],
		"flagged": false,
		"summary": "Mac OSX Lion Titanium Studio crash immediately after splash screen",
		"creator": {
			"name": "carned",
			"key": "carned",
			"displayName": "Davide",
			"active": true,
			"timeZone": "America/Los_Angeles"
		},
		"subtasks": [],
		"reporter": {
			"name": "carned",
			"key": "carned",
			"displayName": "Davide",
			"active": true,
			"timeZone": "America/Los_Angeles"
		},
		"environment": "Mac OSX 10.7.2\r\n\r\njava version \"1.6.0_26\"\r\nJava(TM) SE Runtime Environment (build 1.6.0_26-b03-383-11A511)\r\nJava HotSpot(TM) 64-Bit Server VM (build 20.1-b02-383, mixed mode)\r\n",
		"comment": {
			"comments": [
				{
					"id": "170574",
					"author": {
						"name": "carned",
						"key": "carned",
						"displayName": "Davide",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "- I don't use any proxy / firewall, I have a direct internet connection.\r\n- Titanium Stop crashes before to ask the login credential",
					"updateAuthor": {
						"name": "carned",
						"key": "carned",
						"displayName": "Davide",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2011-10-26T15:19:29.000+0000",
					"updated": "2011-10-26T15:19:29.000+0000"
				},
				{
					"id": "170602",
					"author": {
						"name": "mapperson",
						"key": "mapperson",
						"displayName": "Matthew Apperson",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Have you tried re-downloading studio?",
					"updateAuthor": {
						"name": "mapperson",
						"key": "mapperson",
						"displayName": "Matthew Apperson",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2011-10-27T04:54:04.000+0000",
					"updated": "2011-10-27T04:54:04.000+0000"
				},
				{
					"id": "170605",
					"author": {
						"name": "carned",
						"key": "carned",
						"displayName": "Davide",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Yes, I tried download and reinstall 3 times.\r\n",
					"updateAuthor": {
						"name": "carned",
						"key": "carned",
						"displayName": "Davide",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2011-10-27T06:07:36.000+0000",
					"updated": "2011-10-27T06:07:36.000+0000"
				},
				{
					"id": "170693",
					"author": {
						"name": "carned",
						"key": "carned",
						"displayName": "Davide",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Hi,\r\nHow can i reope this issue? I have seen the the status CLOSE, but the issue is open, because Titanium crashes also after new 2 downloading from different server.\r\nI am finding on google a lot of similar problems.\r\nThanks",
					"updateAuthor": {
						"name": "carned",
						"key": "carned",
						"displayName": "Davide",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2011-10-27T15:43:32.000+0000",
					"updated": "2011-10-27T15:43:32.000+0000"
				},
				{
					"id": "170709",
					"author": {
						"name": "mapperson",
						"key": "mapperson",
						"displayName": "Matthew Apperson",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Davide,\r\n\r\nWould you please try downloading and installing yesterdays 1.0.6 release to see if that helps? Otherwise, the log file error is talking about a security configuration issue (which relates to the storage of the password). perhaps there is something about how you system is configured. THis might be a bug, and might not...but that would be the next step to check.",
					"updateAuthor": {
						"name": "mapperson",
						"key": "mapperson",
						"displayName": "Matthew Apperson",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2011-10-28T04:59:12.000+0000",
					"updated": "2011-10-28T04:59:12.000+0000"
				},
				{
					"id": "183536",
					"author": {
						"name": "pdowsett",
						"key": "pdowsett",
						"displayName": "Paul Dowsett",
						"active": true,
						"timeZone": "Europe/London"
					},
					"body": "Closing due to inactivity. If this issue still exists, please raise a new ticket, including all the information in the [JIRA Ticket Checklist|https://wiki.appcelerator.org/display/guides/How+to+Submit+a+Bug+Report#HowtoSubmitaBugReport-JIRATicketChecklist] to ensure that we can escalate it quickly. Read [How to Submit a Bug Report|https://wiki.appcelerator.org/display/guides/How+to+Submit+a+Bug+Report] if you have not read it before, and always start a ticket using the [JIRA Ticket Template|https://wiki.appcelerator.org/display/guides/JIRA+Ticket+Template].\r\n\r\nThanks in advance",
					"updateAuthor": {
						"name": "pdowsett",
						"key": "pdowsett",
						"displayName": "Paul Dowsett",
						"active": true,
						"timeZone": "Europe/London"
					},
					"created": "2012-02-17T02:23:02.000+0000",
					"updated": "2012-02-17T02:23:02.000+0000"
				}
			],
			"maxResults": 7,
			"total": 7,
			"startAt": 0
		}
	}
}