{ "id": "78073", "key": "AC-3067", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "5", "description": "All attempts at reproducing this issue failed, or not enough information was available to reproduce the issue. Reading the code produces no clues as to why this behavior would occur. If more information appears later, please reopen the issue.", "name": "Cannot Reproduce" }, "resolutiondate": "2011-08-06T12:28:26.000+0000", "created": "2011-07-21T09:31:12.000+0000", "labels": [], "versions": [], "issuelinks": [], "assignee": { "name": "tguntharp", "key": "tguntharp", "displayName": "Tony Guntharp", "active": true, "timeZone": "America/Los_Angeles" }, "updated": "2016-03-08T07:48:06.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "14551", "name": "Studio", "description": "Please enter tickets related to Titanium Studio here." } ], "description": "Can't update Studio.\r\nPlease see the attached screenshot.", "attachment": [ { "id": "21929", "filename": "スクリーンショット(2011-07-22 1.30.15).png", "author": { "name": "kaz_konno", "key": "kaz_konno", "displayName": "kazuaki konno", "active": true, "timeZone": "Asia/Tokyo" }, "created": "2011-07-21T09:31:12.000+0000", "size": 100227, "mimeType": "image/png" } ], "flagged": false, "summary": "Can't update Titanium Studio", "creator": { "name": "kaz_konno", "key": "kaz_konno", "displayName": "kazuaki konno", "active": true, "timeZone": "Asia/Tokyo" }, "subtasks": [], "reporter": { "name": "kaz_konno", "key": "kaz_konno", "displayName": "kazuaki konno", "active": true, "timeZone": "Asia/Tokyo" }, "environment": "10.6.8, Japanese environment, current Studio version: 1.0.2.201107071912, build date: 07 July 2011, 19:14:33", "comment": { "comments": [ { "id": "160458", "author": { "name": "pdowsett", "key": "pdowsett", "displayName": "Paul Dowsett", "active": true, "timeZone": "Europe/London" }, "body": "kazuaki, would you edit the ticket and add the log file in a code block, please? Then we can progress this ticket.\r\n\r\nMany thanks.", "updateAuthor": { "name": "pdowsett", "key": "pdowsett", "displayName": "Paul Dowsett", "active": true, "timeZone": "Europe/London" }, "created": "2011-07-25T07:54:10.000+0000", "updated": "2011-07-25T07:54:10.000+0000" }, { "id": "160462", "author": { "name": "kaz_konno", "key": "kaz_konno", "displayName": "kazuaki konno", "active": true, "timeZone": "Asia/Tokyo" }, "body": "I deleted Titanium Studio and reinstalled it. It solved the problem.", "updateAuthor": { "name": "kaz_konno", "key": "kaz_konno", "displayName": "kazuaki konno", "active": true, "timeZone": "Asia/Tokyo" }, "created": "2011-07-25T08:02:45.000+0000", "updated": "2011-07-25T08:02:45.000+0000" }, { "id": "162080", "author": { "name": "pdowsett", "key": "pdowsett", "displayName": "Paul Dowsett", "active": true, "timeZone": "Europe/London" }, "body": "Thanks for the update. I will close this ticket.", "updateAuthor": { "name": "pdowsett", "key": "pdowsett", "displayName": "Paul Dowsett", "active": true, "timeZone": "Europe/London" }, "created": "2011-08-06T12:28:26.000+0000", "updated": "2011-08-06T12:28:26.000+0000" }, { "id": "168224", "author": { "name": "pdowsett", "key": "pdowsett", "displayName": "Paul Dowsett", "active": true, "timeZone": "Europe/London" }, "body": "Closing due to inactivity.", "updateAuthor": { "name": "pdowsett", "key": "pdowsett", "displayName": "Paul Dowsett", "active": true, "timeZone": "Europe/London" }, "created": "2011-10-07T05:47:56.000+0000", "updated": "2011-10-07T05:47:56.000+0000" } ], "maxResults": 4, "total": 4, "startAt": 0 } } }