{ "id": "82657", "key": "AC-3104", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "1", "description": "A fix for this issue is checked into the tree and tested.", "name": "Fixed" }, "resolutiondate": "2011-11-14T09:30:50.000+0000", "created": "2011-11-12T06:26:20.000+0000", "labels": [], "versions": [], "issuelinks": [], "assignee": { "name": "pdowsett", "key": "pdowsett", "displayName": "Paul Dowsett", "active": true, "timeZone": "Europe/London" }, "updated": "2016-03-08T07:48:09.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [], "description": "If I go to https://my.appcelerator.com/apps while logged in as fusion94@damagestudios.net I'm getting the standard 404 Aw Shucks page/red screen of death. \r\n\r\nThis is making it hard to manage existing apps and get analytics.", "attachment": [], "flagged": false, "summary": "Unable to access Analytics in my.appcelerator.com", "creator": { "name": "tguntharp", "key": "tguntharp", "displayName": "Tony Guntharp", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "tguntharp", "key": "tguntharp", "displayName": "Tony Guntharp", "active": true, "timeZone": "America/Los_Angeles" }, "environment": null, "comment": { "comments": [ { "id": "172418", "author": { "name": "pdowsett", "key": "pdowsett", "displayName": "Paul Dowsett", "active": true, "timeZone": "Europe/London" }, "body": "Thank you for reporting this.\r\n\r\nI have escalated it and am waiting for a response.\r\n\r\nThanks in advance for your patience with us resolving it.\r\n\r\n", "updateAuthor": { "name": "pdowsett", "key": "pdowsett", "displayName": "Paul Dowsett", "active": true, "timeZone": "Europe/London" }, "created": "2011-11-12T08:08:25.000+0000", "updated": "2011-11-12T08:08:25.000+0000" }, { "id": "172503", "author": { "name": "pdowsett", "key": "pdowsett", "displayName": "Paul Dowsett", "active": true, "timeZone": "Europe/London" }, "body": "Our team is investigating this now.\r\nThanks for your patience.", "updateAuthor": { "name": "pdowsett", "key": "pdowsett", "displayName": "Paul Dowsett", "active": true, "timeZone": "Europe/London" }, "created": "2011-11-14T08:48:48.000+0000", "updated": "2011-11-14T08:48:48.000+0000" }, { "id": "172514", "author": { "name": "cliu", "key": "cliu", "displayName": "Chung Liu", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Should be fixed now. Tony, please try again and let me know.", "updateAuthor": { "name": "cliu", "key": "cliu", "displayName": "Chung Liu", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2011-11-14T09:29:04.000+0000", "updated": "2011-11-14T09:29:04.000+0000" }, { "id": "172515", "author": { "name": "tdipentino", "key": "tdipentino", "displayName": "Tony DiPentino", "active": false, "timeZone": "America/Denver" }, "body": "Found that the definer for the geocommons was being called from a location that we removed based on no activity and moving to boostrapper. Added definer back to correct location and pushed to servers. Tested and issue is now resolved.", "updateAuthor": { "name": "tdipentino", "key": "tdipentino", "displayName": "Tony DiPentino", "active": false, "timeZone": "America/Denver" }, "created": "2011-11-14T09:30:50.000+0000", "updated": "2011-11-14T09:30:50.000+0000" }, { "id": "172528", "author": { "name": "pdowsett", "key": "pdowsett", "displayName": "Paul Dowsett", "active": true, "timeZone": "Europe/London" }, "body": "Thank you for the update, TonyD.\r\n\r\nTonyG - would you confirm that this is resolved?\r\n\r\n", "updateAuthor": { "name": "pdowsett", "key": "pdowsett", "displayName": "Paul Dowsett", "active": true, "timeZone": "Europe/London" }, "created": "2011-11-14T10:23:05.000+0000", "updated": "2011-11-14T10:23:05.000+0000" }, { "id": "172530", "author": { "name": "tguntharp", "key": "tguntharp", "displayName": "Tony Guntharp", "active": true, "timeZone": "America/Los_Angeles" }, "body": "For now the problem seems to be resolved.", "updateAuthor": { "name": "tguntharp", "key": "tguntharp", "displayName": "Tony Guntharp", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2011-11-14T10:26:23.000+0000", "updated": "2011-11-14T10:26:23.000+0000" } ], "maxResults": 6, "total": 6, "startAt": 0 } } }