{ "id": "149447", "key": "AC-3186", "fields": { "issuetype": { "id": "2", "description": "A new feature of the product, which has yet to be developed.", "name": "New Feature", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "8", "description": "", "name": "Needs more info" }, "resolutiondate": "2015-09-30T04:09:13.000+0000", "created": "2015-07-06T09:57:35.000+0000", "labels": [], "versions": [], "issuelinks": [], "assignee": { "name": "shossain", "key": "shossain", "displayName": "Shak Hossain", "active": false, "timeZone": "America/Los_Angeles" }, "updated": "2016-03-08T07:57:35.000+0000", "status": { "description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.", "name": "Resolved", "id": "5", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [], "description": "h3. Steps to Reproduce\n-appcelerator start up, automatic install reports error: cannot find cli\n-help->install sdk->error: java null pointer exception\n-sudo npm install -g titanium-> no error, no installation\n\nh3. Actual Result\nunable to install titanium cli\n\nh3. Expected Result\ntitanium cli installation", "attachment": [ { "id": "56090", "filename": ".log", "author": { "name": "fulvio.difrancesco@gmail.com", "key": "fulvio.difrancesco@gmail.com", "displayName": "FULVIO DI FRANCESCO", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2015-07-06T09:57:42.000+0000", "size": 235851, "mimeType": "text/plain" } ], "flagged": false, "summary": "Cannot install titanium cli", "creator": { "name": "fulvio.difrancesco@gmail.com", "key": "fulvio.difrancesco@gmail.com", "displayName": "FULVIO DI FRANCESCO", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "fulvio.difrancesco@gmail.com", "key": "fulvio.difrancesco@gmail.com", "displayName": "FULVIO DI FRANCESCO", "active": true, "timeZone": "America/Los_Angeles" }, "environment": "Appcelerator Studio 4.0.1", "comment": { "comments": [ { "id": "360338", "author": { "name": "rmitro", "key": "rmitro", "displayName": "Rakhi Mitro", "active": false, "timeZone": "America/Los_Angeles" }, "body": "\r\nHello [~fulvio.difrancesco@gmail.com],\r\n\r\nPlease follow the steps below and let me know.\r\n\r\n*Open terminal and run below commands :*\r\n \r\n1. Check if Java JDK is installed: java --version (if not installed you can download it from [here |http://www.oracle.com/technetwork/java/javase/downloads/jdk7-downloads-1880260.html] )\r\n 2. Ensure that you have Node.JS installed: node --version (if not installed then you can download it from [here| https://web.appcelerator.com/product/cli])\r\n3. Install the Appcelerator CLI: sudo npm install appcelerator -g\r\n4. appc setup\r\nLogin to Studio from terminal using below command and then open your Studio:\r\nappc login\r\n*If the problem still persist then:*\r\n*Uninstall SDK:*\r\nappc ti sdk uninstall (SDK version)\r\n*Install SDK:*\r\nappc ti sdk install latest or\r\nappc ti sdk install (SDK version)\r\n\r\nThanks", "updateAuthor": { "name": "rmitro", "key": "rmitro", "displayName": "Rakhi Mitro", "active": false, "timeZone": "America/Los_Angeles" }, "created": "2015-08-19T10:11:37.000+0000", "updated": "2015-08-19T10:11:37.000+0000" } ], "maxResults": 2, "total": 2, "startAt": 0 } } }