{ "id": "150710", "key": "AC-320", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "5", "description": "All attempts at reproducing this issue failed, or not enough information was available to reproduce the issue. Reading the code produces no clues as to why this behavior would occur. If more information appears later, please reopen the issue.", "name": "Cannot Reproduce" }, "resolutiondate": "2015-11-11T05:28:14.000+0000", "created": "2015-08-26T07:42:18.000+0000", "labels": [ "crash" ], "versions": [], "issuelinks": [], "assignee": { "name": "shossain", "key": "shossain", "displayName": "Shak Hossain", "active": false, "timeZone": "America/Los_Angeles" }, "updated": "2015-11-11T05:28:14.000+0000", "status": { "description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.", "name": "Resolved", "id": "5", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "14551", "name": "Studio", "description": "Please enter tickets related to Titanium Studio here." } ], "description": "After the appcelerator studio launches, \r\nI do not touch or click anything, it crashes after some time.\r\nAn error log is created and attached hs_err_pid2148.log.\r\nThis studio is useless, because it is unable to run for more than 3 minutes!!!\r\nI tried a fresh install of any \"connected\" libraries/applications including the studio.", "attachment": [ { "id": "56525", "filename": "hs_err_pid2148.log", "author": { "name": "mkrsjak", "key": "mkrsjak", "displayName": "miroslav krsjak", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2015-08-26T07:40:55.000+0000", "size": 35481, "mimeType": "text/plain" } ], "flagged": false, "summary": "Appcelerator Studio crashes after load", "creator": { "name": "mkrsjak", "key": "mkrsjak", "displayName": "miroslav krsjak", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "mkrsjak", "key": "mkrsjak", "displayName": "miroslav krsjak", "active": true, "timeZone": "America/Los_Angeles" }, "environment": "Windows 7, brand new Appcelerator install.", "comment": { "comments": [ { "id": "363667", "author": { "name": "ahossain", "key": "ahossain", "displayName": "Amimul Hossain", "active": false, "timeZone": "Asia/Dhaka" }, "body": "Hi,\r\n\r\nThis could fix the issue, by uninstall older versions of Java and installing latest version.\r\n\r\nYou may refer to the link to uninstall the [older versions|http://www.java.com/en/download/faq/remove_olderversions.xml] of Java.\r\n\r\nRefer to the link to install the [latest version|http://www.java.com/en/download/help/index_installing.xml] of Java.\r\n\r\nYou may also refer to the [Link|https://java.com/en/download/help/exception_access.xml] and check.\r\n\r\nPlease update us with the results. Thanks. ", "updateAuthor": { "name": "ahossain", "key": "ahossain", "displayName": "Amimul Hossain", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2015-09-12T08:26:55.000+0000", "updated": "2015-09-12T08:26:55.000+0000" }, { "id": "363710", "author": { "name": "mkrsjak", "key": "mkrsjak", "displayName": "miroslav krsjak", "active": true, "timeZone": "America/Los_Angeles" }, "body": "I'm pointing the JAVA_HOME and PATH to the only and newest Java installation in the machine.\r\nDid not help ..", "updateAuthor": { "name": "mkrsjak", "key": "mkrsjak", "displayName": "miroslav krsjak", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2015-09-13T19:59:55.000+0000", "updated": "2015-09-13T19:59:55.000+0000" } ], "maxResults": 2, "total": 2, "startAt": 0 } } }