{ "id": "150712", "key": "AC-321", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "8", "description": "", "name": "Needs more info" }, "resolutiondate": "2015-11-05T08:37:41.000+0000", "created": "2015-08-26T09:19:13.000+0000", "labels": [ "appc", "appcelerator", "login" ], "versions": [], "issuelinks": [], "assignee": { "name": "shossain", "key": "shossain", "displayName": "Shak Hossain", "active": false, "timeZone": "America/Los_Angeles" }, "updated": "2015-11-05T08:37:41.000+0000", "status": { "description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.", "name": "Resolved", "id": "5", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "14551", "name": "Studio", "description": "Please enter tickets related to Titanium Studio here." } ], "description": "Yesterday (2015-8-25) i have installed Appcelerator for 2 PC's with configurations of Win 8.1, accelerator studio version 4.1 and it works fine untill today's noon (2015-08-26). Now i cannot login. even using in cmd 'appc login'. computer is online and have access to the internet without any proxy. \r\n\r\nwhen i try to login using cmd 'appc login' \r\nError message in CMD, \r\n'Error! The registry server is currently unavailable. please try again in a few minutes or contact appcelerator support as support@appcelerator.com'\r\n\r\nBut i also have another computer which i have install appcelerator few months ago and that's works really fine. \r\n\r\nI also run the console log run and have attached as a attachment", "attachment": [ { "id": "56526", "filename": "Appcelerator Error 1.png", "author": { "name": "dharshana200", "key": "dharshana200", "displayName": "Dharshana Jayamaha", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2015-08-26T09:18:59.000+0000", "size": 36860, "mimeType": "image/png" }, { "id": "56528", "filename": "Appcelerator Error 2.png", "author": { "name": "dharshana200", "key": "dharshana200", "displayName": "Dharshana Jayamaha", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2015-08-26T09:18:58.000+0000", "size": 31444, "mimeType": "image/png" }, { "id": "56527", "filename": "Appcelerator Error 3.png", "author": { "name": "dharshana200", "key": "dharshana200", "displayName": "Dharshana Jayamaha", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2015-08-26T09:18:59.000+0000", "size": 42594, "mimeType": "image/png" } ], "flagged": false, "summary": "Cannot Login", "creator": { "name": "dharshana200", "key": "dharshana200", "displayName": "Dharshana Jayamaha", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "dharshana200", "key": "dharshana200", "displayName": "Dharshana Jayamaha", "active": true, "timeZone": "America/Los_Angeles" }, "environment": "Win 8.1, Appcelerator Studio 4.1.", "comment": { "comments": [ { "id": "369069", "author": { "name": "jnaher", "key": "jnaher", "displayName": "Jebun Naher", "active": false, "timeZone": "Asia/Dhaka" }, "body": "Hello [~dharshana200],\r\n\r\nDo you still have the login issue?\r\n\r\nThanks.", "updateAuthor": { "name": "jnaher", "key": "jnaher", "displayName": "Jebun Naher", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2015-11-05T08:16:19.000+0000", "updated": "2015-11-05T08:16:19.000+0000" } ], "maxResults": 2, "total": 2, "startAt": 0 } } }