{ "id": "135246", "key": "AC-3314", "fields": { "issuetype": { "id": "7", "description": "gh.issue.story.desc", "name": "Story", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "5", "description": "All attempts at reproducing this issue failed, or not enough information was available to reproduce the issue. Reading the code produces no clues as to why this behavior would occur. If more information appears later, please reopen the issue.", "name": "Cannot Reproduce" }, "resolutiondate": "2014-09-04T08:38:05.000+0000", "created": "2014-08-25T07:27:58.000+0000", "labels": [ "TCSupportTriage" ], "versions": [], "issuelinks": [], "assignee": { "name": "mpmiranda", "key": "mpmiranda", "displayName": "Mauro Parra-Miranda", "active": true, "timeZone": "America/Mexico_City" }, "updated": "2016-03-08T07:57:44.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [], "description": "We were getting PUSH Notification properly on device, bust since last few days, we are not receiving every time. Notification message are available on ACS Push Notification Log but not delivered to device.\r\n\r\nOne More thing, Device subscription mapping with User Subscription are not upto date. A number of mappings are missing.\r\nIs there any issue with ACS Push Notification.\r\n\r\nWe are using Titanium SDK 3.2.0, GCM for Android.", "attachment": [], "flagged": false, "summary": "Push Notification Delivery on Device", "creator": { "name": "praveen.siet@gmail.com", "key": "praveen.siet@gmail.com", "displayName": "Praveen Kumar", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "praveen.siet@gmail.com", "key": "praveen.siet@gmail.com", "displayName": "Praveen Kumar", "active": true, "timeZone": "America/Los_Angeles" }, "environment": null, "comment": { "comments": [ { "id": "320180", "author": { "name": "mpmiranda", "key": "mpmiranda", "displayName": "Mauro Parra-Miranda", "active": true, "timeZone": "America/Mexico_City" }, "body": "Hello, \r\nwe are checking on this with the ACS team. \r\n\r\nBest Regards!", "updateAuthor": { "name": "mpmiranda", "key": "mpmiranda", "displayName": "Mauro Parra-Miranda", "active": true, "timeZone": "America/Mexico_City" }, "created": "2014-08-25T20:11:21.000+0000", "updated": "2014-08-25T20:11:21.000+0000" }, { "id": "321750", "author": { "name": "mpmiranda", "key": "mpmiranda", "displayName": "Mauro Parra-Miranda", "active": true, "timeZone": "America/Mexico_City" }, "body": "Hello,\r\nis this working for you? \r\n\r\nThanks", "updateAuthor": { "name": "mpmiranda", "key": "mpmiranda", "displayName": "Mauro Parra-Miranda", "active": true, "timeZone": "America/Mexico_City" }, "created": "2014-09-04T07:37:41.000+0000", "updated": "2014-09-04T07:37:41.000+0000" }, { "id": "321766", "author": { "name": "praveen.siet@gmail.com", "key": "praveen.siet@gmail.com", "displayName": "Praveen Kumar", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Yes, Now its working fine.", "updateAuthor": { "name": "praveen.siet@gmail.com", "key": "praveen.siet@gmail.com", "displayName": "Praveen Kumar", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-09-04T08:20:38.000+0000", "updated": "2014-09-04T08:20:38.000+0000" } ], "maxResults": 3, "total": 3, "startAt": 0 } } }