{
	"id": "148871",
	"key": "AC-3322",
	"fields": {
		"issuetype": {
			"id": "7",
			"description": "gh.issue.story.desc",
			"name": "Story",
			"subtask": false
		},
		"project": {
			"id": "12217",
			"key": "AC",
			"name": "Appcelerator - INBOX",
			"projectCategory": {
				"id": "10000",
				"description": "",
				"name": "Customer Service"
			}
		},
		"resolution": {
			"id": "7",
			"description": "",
			"name": "Invalid"
		},
		"resolutiondate": "2015-09-30T03:58:33.000+0000",
		"created": "2015-06-17T13:29:59.000+0000",
		"labels": [],
		"versions": [],
		"issuelinks": [],
		"assignee": {
			"name": "shossain",
			"key": "shossain",
			"displayName": "Shak Hossain",
			"active": false,
			"timeZone": "America/Los_Angeles"
		},
		"updated": "2016-03-08T07:57:45.000+0000",
		"status": {
			"description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.",
			"name": "Resolved",
			"id": "5",
			"statusCategory": {
				"id": 3,
				"key": "done",
				"colorName": "green",
				"name": "Done"
			}
		},
		"components": [
			{
				"id": "14551",
				"name": "Studio",
				"description": "Please enter tickets related to Titanium Studio here."
			}
		],
		"description": "Hello,\r\n\r\nTitanium Studio's Dashboard says I can get a free Indie seat on the Appcelerator Platform. According to the instruction I need to sign up using the email I use to log into Titanium Studio. The problem is I can't use the email (8riana.8anks@gmail.com)  anymore as I've lost the password and all attempts to recover it are constantly failed.\r\nSo I've created a new email box (briana.b4nks@gmail.com) and wanted to change my email in the appc profile. However, seems there is no such option on the [https://my.appcelerator.com/profile] page.\r\nCould you help me with that, please? What should I do in order to get a free Indie seat on the Appcelerator Platform?\r\n\r\nThanks a lot in advance!",
		"attachment": [
			{
				"id": "55926",
				"filename": "appc_no_indie.jpg",
				"author": {
					"name": "briana.b4nks",
					"key": "briana.b4nks",
					"displayName": "Briana Banks",
					"active": true,
					"timeZone": "America/Los_Angeles"
				},
				"created": "2015-06-23T12:24:11.000+0000",
				"size": 134229,
				"mimeType": "image/jpeg"
			}
		],
		"flagged": false,
		"summary": "How to change account email and get a free Indie seat",
		"creator": {
			"name": "briana.b4nks",
			"key": "briana.b4nks",
			"displayName": "Briana Banks",
			"active": true,
			"timeZone": "America/Los_Angeles"
		},
		"subtasks": [],
		"reporter": {
			"name": "briana.b4nks",
			"key": "briana.b4nks",
			"displayName": "Briana Banks",
			"active": true,
			"timeZone": "America/Los_Angeles"
		},
		"environment": null,
		"comment": {
			"comments": [
				{
					"id": "355361",
					"author": {
						"name": "rtlechuga",
						"key": "rtlechuga",
						"displayName": "Radamantis Torres-Lechuga",
						"active": false,
						"timeZone": "Asia/Dubai"
					},
					"body": "[~briana.b4nks] please send this request from both email addresses to support @ appcelerator.com\r\n\r\nBest",
					"updateAuthor": {
						"name": "rtlechuga",
						"key": "rtlechuga",
						"displayName": "Radamantis Torres-Lechuga",
						"active": false,
						"timeZone": "Asia/Dubai"
					},
					"created": "2015-06-17T17:38:22.000+0000",
					"updated": "2015-06-17T17:38:22.000+0000"
				},
				{
					"id": "355589",
					"author": {
						"name": "ahossain",
						"key": "ahossain",
						"displayName": "Amimul Hossain",
						"active": false,
						"timeZone": "Asia/Dhaka"
					},
					"body": "Hello, I signed up your account in [here|http://www.appcelerator.com/]. You will get a activation link in your mail, which will take you to new Appcelerator dashboard. When you log in to Appcelerator dashboard web portal, from there you need to select Manage Billing from the drop down menu of your account. From there you can choose indie package. Follow these steps. Hope this helps. Reply after trying.\r\n\r\nThanks.\r\n",
					"updateAuthor": {
						"name": "ahossain",
						"key": "ahossain",
						"displayName": "Amimul Hossain",
						"active": false,
						"timeZone": "Asia/Dhaka"
					},
					"created": "2015-06-20T07:01:41.000+0000",
					"updated": "2015-06-20T07:01:41.000+0000"
				},
				{
					"id": "355615",
					"author": {
						"name": "briana.b4nks",
						"key": "briana.b4nks",
						"displayName": "Briana Banks",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Hi Amimul,\r\n\r\nI've signed up. However it does not show the Indie is activated. Could you check, please.\r\n\r\nThanks",
					"updateAuthor": {
						"name": "briana.b4nks",
						"key": "briana.b4nks",
						"displayName": "Briana Banks",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2015-06-22T10:10:06.000+0000",
					"updated": "2015-06-22T10:10:06.000+0000"
				},
				{
					"id": "355736",
					"author": {
						"name": "ahossain",
						"key": "ahossain",
						"displayName": "Amimul Hossain",
						"active": false,
						"timeZone": "Asia/Dhaka"
					},
					"body": "Hello, Here is a [screen shot|http://i62.tinypic.com/24chc9z.png] of an Appcelerator account with indie plan activated. ",
					"updateAuthor": {
						"name": "ahossain",
						"key": "ahossain",
						"displayName": "Amimul Hossain",
						"active": false,
						"timeZone": "Asia/Dhaka"
					},
					"created": "2015-06-23T10:06:10.000+0000",
					"updated": "2015-06-23T10:06:10.000+0000"
				},
				{
					"id": "355743",
					"author": {
						"name": "briana.b4nks",
						"key": "briana.b4nks",
						"displayName": "Briana Banks",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Hello, here is my screenshot:\r\n!appc_no_indie.jpg|thumbnail!",
					"updateAuthor": {
						"name": "briana.b4nks",
						"key": "briana.b4nks",
						"displayName": "Briana Banks",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2015-06-23T12:25:31.000+0000",
					"updated": "2015-06-23T12:25:31.000+0000"
				},
				{
					"id": "355954",
					"author": {
						"name": "briana.b4nks",
						"key": "briana.b4nks",
						"displayName": "Briana Banks",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Hello?",
					"updateAuthor": {
						"name": "briana.b4nks",
						"key": "briana.b4nks",
						"displayName": "Briana Banks",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2015-06-25T14:29:51.000+0000",
					"updated": "2015-06-25T14:29:51.000+0000"
				},
				{
					"id": "356170",
					"author": {
						"name": "ahossain",
						"key": "ahossain",
						"displayName": "Amimul Hossain",
						"active": false,
						"timeZone": "Asia/Dhaka"
					},
					"body": "Hello, It seems you are not allowed to activate the indie plan for free with your new account. This [link|http://www.appcelerator.com/appcelerator-platform-is-coming-to-you/] describe that Anyone who downloaded Titanium on or before March 31, 2015 qualifies for the offer of a free Indie seat on the Platform. \r\n\r\nAs your new account was created after this time. You are not allowed to use indie plan for free. \r\n\r\nYou should as [~rtlechuga] advised, send this request from both email addresses to \"support@appcelerator.com\". Try recovering your previous account password.\r\n\r\nHope this helps, Thanks.\r\n",
					"updateAuthor": {
						"name": "ahossain",
						"key": "ahossain",
						"displayName": "Amimul Hossain",
						"active": false,
						"timeZone": "Asia/Dhaka"
					},
					"created": "2015-06-27T10:12:56.000+0000",
					"updated": "2015-06-27T10:12:56.000+0000"
				},
				{
					"id": "356206",
					"author": {
						"name": "briana.b4nks",
						"key": "briana.b4nks",
						"displayName": "Briana Banks",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Amimmul, next time, please, read message attentively before answering and advising.",
					"updateAuthor": {
						"name": "briana.b4nks",
						"key": "briana.b4nks",
						"displayName": "Briana Banks",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2015-06-29T08:09:42.000+0000",
					"updated": "2015-06-29T08:09:42.000+0000"
				}
			],
			"maxResults": 11,
			"total": 11,
			"startAt": 0
		}
	}
}