{
	"id": "159271",
	"key": "AC-3451",
	"fields": {
		"issuetype": {
			"id": "1",
			"description": "A problem which impairs or prevents the functions of the product.",
			"name": "Bug",
			"subtask": false
		},
		"project": {
			"id": "12217",
			"key": "AC",
			"name": "Appcelerator - INBOX",
			"projectCategory": {
				"id": "10000",
				"description": "",
				"name": "Customer Service"
			}
		},
		"resolution": {
			"id": "8",
			"description": "",
			"name": "Needs more info"
		},
		"resolutiondate": "2016-04-19T16:28:34.000+0000",
		"created": "2016-04-03T17:39:57.000+0000",
		"labels": [],
		"versions": [],
		"issuelinks": [],
		"assignee": {
			"name": "shossain",
			"key": "shossain",
			"displayName": "Shak Hossain",
			"active": false,
			"timeZone": "America/Los_Angeles"
		},
		"updated": "2016-04-19T16:28:34.000+0000",
		"status": {
			"description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.",
			"name": "Closed",
			"id": "6",
			"statusCategory": {
				"id": 3,
				"key": "done",
				"colorName": "green",
				"name": "Done"
			}
		},
		"components": [],
		"description": "1.After opening appcelerator studio version - build: 4.5.0.201602170821\r\nA dialog opened with - An internal error occurred during: \"Opening Page...\" java.lang.NullPointerException\r\n2.After clicking on dashboard, the same error comes up\r\n3.While creating a new mobile app project showing the error dialog\r\n\r\nAn internal error occurred during: \"Opening Page...\".java.lang.NullPointerException\r\n!ENTRY org.eclipse.core.jobs 4 2 2016-04-03 00:37:13.665\r\n!MESSAGE An internal error occurred during: \"Initializing Titanium Core plugin\".\r\n!STACK 0\r\njava.lang.NullPointerException\r\n\r\n!ENTRY org.eclipse.ui.workbench 4 2 2016-04-03 00:37:13.797\r\n!MESSAGE Problems occurred when invoking code from plug-in: \"org.eclipse.ui.workbench\".\r\n!STACK 0\r\njava.lang.NullPointerException\r\n\r\n!ENTRY org.eclipse.ui 4 0 2016-04-03 00:37:13.976\r\n!MESSAGE Could not instantiate splash\r\n!STACK 0\r\njava.lang.NullPointerException\r\n\r\n!ENTRY org.eclipse.ui 4 0 2016-04-03 00:37:13.978\r\n!MESSAGE Error occurred during status handling\r\n!STACK 0\r\njava.lang.NullPointerException",
		"attachment": [
			{
				"id": "58795",
				"filename": "log",
				"author": {
					"name": "ravichandran18390@gmail.com",
					"key": "ravichandran18390@gmail.com",
					"displayName": "ravichandran",
					"active": true,
					"timeZone": "America/Los_Angeles"
				},
				"created": "2016-04-03T17:39:06.000+0000",
				"size": 141619,
				"mimeType": "text/html"
			}
		],
		"flagged": false,
		"summary": "An internal error occurred during: \"Opening Page...\".java.lang.NullPointerException",
		"creator": {
			"name": "ravichandran18390@gmail.com",
			"key": "ravichandran18390@gmail.com",
			"displayName": "ravichandran",
			"active": true,
			"timeZone": "America/Los_Angeles"
		},
		"subtasks": [],
		"reporter": {
			"name": "ravichandran18390@gmail.com",
			"key": "ravichandran18390@gmail.com",
			"displayName": "ravichandran",
			"active": true,
			"timeZone": "America/Los_Angeles"
		},
		"environment": null,
		"comment": {
			"comments": [
				{
					"id": "381456",
					"author": {
						"name": "ravichandran18390@gmail.com",
						"key": "ravichandran18390@gmail.com",
						"displayName": "ravichandran",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "I have followed the instructions from appcelerator docs to install appcelerator studio_32bit v-4.5.0.201602170821 on windows 7 but the following issue occurred repeatedly\r\n\r\nSteps to reproduce the issue :\r\n1.After opening appcelerator studio version - build: 4.5.0.201602170821\r\nA dialog opened with - An internal error occurred during: \"Opening Page...\" java.lang.NullPointerException\r\n2.After clicking on dashboard, the same error comes up\r\n3.While creating a new mobile app project showing the same error dialog\r\n\r\nplease find the attached log file for error details and assist me to sort out this issue as soon as possible",
					"updateAuthor": {
						"name": "ravichandran18390@gmail.com",
						"key": "ravichandran18390@gmail.com",
						"displayName": "ravichandran",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2016-04-04T13:37:14.000+0000",
					"updated": "2016-04-04T13:37:14.000+0000"
				},
				{
					"id": "382615",
					"author": {
						"name": "sdarda",
						"key": "sdarda",
						"displayName": "Sharif AbuDarda",
						"active": false,
						"timeZone": "Asia/Dhaka"
					},
					"body": "Hello, \r\n\r\nWhat version of JDk are you using? Please use 32bit JDK with Appcelerator in Windows platform. It is mandatory for JDK to be 32bit for Windows platform whether or not Appcelerator is running on 32bit or 64bit operating system. http://docs.appcelerator.com/platform/latest/#!/guide/Installing_Oracle_JDK\r\n\r\nNow, After making sure of that, Check if you set the environment valiable path for JAVA_HOME. http://docs.appcelerator.com/platform/latest/#!/guide/Software_Locations_and_Environment_Variables\r\n\r\nNow, Downlaod the latest studio version from here https://web.appcelerator.com/product/studio. Uninstall the previous version and install the latest one. \r\n\r\nRegards,\r\nSharif.\r\n\r\n",
					"updateAuthor": {
						"name": "sdarda",
						"key": "sdarda",
						"displayName": "Sharif AbuDarda",
						"active": false,
						"timeZone": "Asia/Dhaka"
					},
					"created": "2016-04-13T16:57:09.000+0000",
					"updated": "2016-04-13T16:58:16.000+0000"
				}
			],
			"maxResults": 2,
			"total": 2,
			"startAt": 0
		}
	}
}