{
	"id": "159903",
	"key": "AC-3570",
	"fields": {
		"issuetype": {
			"id": "1",
			"description": "A problem which impairs or prevents the functions of the product.",
			"name": "Bug",
			"subtask": false
		},
		"project": {
			"id": "12217",
			"key": "AC",
			"name": "Appcelerator - INBOX",
			"projectCategory": {
				"id": "10000",
				"description": "",
				"name": "Customer Service"
			}
		},
		"resolution": {
			"id": "7",
			"description": "",
			"name": "Invalid"
		},
		"resolutiondate": "2016-05-08T04:31:36.000+0000",
		"created": "2016-04-29T18:56:22.000+0000",
		"labels": [],
		"versions": [],
		"issuelinks": [
			{
				"id": "51529",
				"type": {
					"id": "10001",
					"name": "Cloners",
					"inward": "is cloned into",
					"outward": "is cloned from"
				},
				"inwardIssue": {
					"id": "159916",
					"key": "AC-3575",
					"fields": {
						"summary": "Unable to install Appcelerator SDK - Error",
						"status": {
							"description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.",
							"name": "Closed",
							"id": "6",
							"statusCategory": {
								"id": 3,
								"key": "done",
								"colorName": "green",
								"name": "Done"
							}
						},
						"issuetype": {
							"id": "1",
							"description": "A problem which impairs or prevents the functions of the product.",
							"name": "Bug",
							"subtask": false
						}
					}
				}
			}
		],
		"assignee": {
			"name": "shossain",
			"key": "shossain",
			"displayName": "Shak Hossain",
			"active": false,
			"timeZone": "America/Los_Angeles"
		},
		"updated": "2016-09-28T22:48:55.000+0000",
		"status": {
			"description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.",
			"name": "Closed",
			"id": "6",
			"statusCategory": {
				"id": 3,
				"key": "done",
				"colorName": "green",
				"name": "Done"
			}
		},
		"components": [],
		"description": "1) I have installed appcelerator studio (Appcelerator Studio, build: 4.5.0.201602170821) Latest version from the website\r\n2) Appelerator studio -> Help -> install Appcelerator SDK -> install from update stream (5.2.2 GA)\r\n3) Issue\r\n'Installing Titanium SDK has encountered a problem. This status has children statuses. See 'details' for more information\r\n<<details section>>\r\njava.net.SocketTimeoutException: Read timed out\r\njava.net.SocketTimeoutException: Read timed out\r\nRead timed out\r\n\r\nIssue#2 : Alternatively, I tried giving the url with\r\nhttp://builds.appcelerator.com/mobile-releases/5.2.2/mobilesdk-5.2.2.GA-osx.zip ,It doesnt work.\r\n\r\nIssue#3: Alternatively, i also tried it in CLI,by running appc ti sdk install\r\nNew version available! 5.2.2.GA\r\nDownloading http://builds.appcelerator.com/mobile-releases/5.2.2/mobilesdk-5.2.2.GA-osx.zip\r\n   32% [=============...........................] 976.1s \r\nStuck at 32% doesnt work.",
		"attachment": [
			{
				"id": "59109",
				"filename": "error.docx",
				"author": {
					"name": "deepti9v",
					"key": "deepti9v",
					"displayName": "Deepti",
					"active": true,
					"timeZone": "America/Los_Angeles"
				},
				"created": "2016-04-29T18:55:56.000+0000",
				"size": 528161,
				"mimeType": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
			}
		],
		"flagged": false,
		"summary": "Unable to install Appcelerator SDK - Error",
		"creator": {
			"name": "deepti9v",
			"key": "deepti9v",
			"displayName": "Deepti",
			"active": true,
			"timeZone": "America/Los_Angeles"
		},
		"subtasks": [],
		"reporter": {
			"name": "deepti9v",
			"key": "deepti9v",
			"displayName": "Deepti",
			"active": true,
			"timeZone": "America/Los_Angeles"
		},
		"environment": null,
		"comment": {
			"comments": [
				{
					"id": "384440",
					"author": {
						"name": "nsalahin",
						"key": "nsalahin",
						"displayName": "Nazmus Salahin",
						"active": true,
						"timeZone": "Asia/Dhaka"
					},
					"body": "Hello,\r\n\r\nThanks for reporting. Usually SDK download gets successful when done using CLI. There may be internet connectivity issue in your case. Please try it again using CLI. If it gets stuck again please let us know with your enviroment details. You can get your environment details with the following command.\r\n{code}\r\nappc ti info\r\n{code}\r\n\r\nThanks",
					"updateAuthor": {
						"name": "nsalahin",
						"key": "nsalahin",
						"displayName": "Nazmus Salahin",
						"active": true,
						"timeZone": "Asia/Dhaka"
					},
					"created": "2016-05-02T09:46:23.000+0000",
					"updated": "2016-05-02T09:47:48.000+0000"
				},
				{
					"id": "385012",
					"author": {
						"name": "sdarda",
						"key": "sdarda",
						"displayName": "Sharif AbuDarda",
						"active": false,
						"timeZone": "Asia/Dhaka"
					},
					"body": "Hello, \r\n\r\nIt's possible you are having connection problem during update. I would suggest manually installing the SDK. Download the zip file in your pc by some means and extract the SDK folder. Now put the folder in SDK directory. Studio will automatically detect the new SDK.\r\n\r\nRegards,\r\nSharif.",
					"updateAuthor": {
						"name": "sdarda",
						"key": "sdarda",
						"displayName": "Sharif AbuDarda",
						"active": false,
						"timeZone": "Asia/Dhaka"
					},
					"created": "2016-05-06T17:43:49.000+0000",
					"updated": "2016-05-06T17:43:49.000+0000"
				},
				{
					"id": "397583",
					"author": {
						"name": "amukherjee",
						"key": "amukherjee",
						"displayName": "Abir Mukherjee",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "I tried to update to 5.5.1 from Appcelerator Studio, and received the same error message:\r\n\r\n__Error encountered during update\r\n\r\njava.net.SocketTimeoutException: Read timed out\r\njava.net.SocketTimeoutException: Read timed out\r\nRead timed out__",
					"updateAuthor": {
						"name": "amukherjee",
						"key": "amukherjee",
						"displayName": "Abir Mukherjee",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2016-09-28T22:48:55.000+0000",
					"updated": "2016-09-28T22:48:55.000+0000"
				}
			],
			"maxResults": 3,
			"total": 3,
			"startAt": 0
		}
	}
}